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“Excellent service”
Review of Nap Patong

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Nap Patong
Ranked #8 of 322 Hotels in Patong
Certificate of Excellence
Phuket, Thailand
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent service”
Reviewed December 7, 2013

I stayed at this hotel last month and it really is difficult to find fault. The staff that greeted us were polite, spoke very good English and remembered our names throughout our stay. The rooms were clean, spacious and beautifully decorated with a lovely large balcony and free wifi. The breakfast buffet was delicious with a lot of variety to choose from. The pool was a good size with comfortable sun beds. The location of the hotel is close to the beach, but about a 10-15 min walk away from the main area of Patong. I would definitely stay here again.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Vicky P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheNapPatong, General Manager at Nap Patong, responded to this review, December 8, 2013
Dear Value guest

Thank you very much for your valuable time to post your review on the Tripadvisor.
We appreciated for your nice review about our hotel product and service after your visit in November 13. It is very nice to hear that our associates exceeded your expectations especially guest recognition. Your review motivates us to continuously provide the high standard of service. In the meantime our guest satisfaction is what we will always utmost care about. We will gladly share this specifically with our team and looking forward to welcoming you back to The Nap Patong again.

Best regards,

Panya W.
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (290)
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English first
Melbourne, Australia
Level 3 Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed December 5, 2013

I booked a 5 night stay with The Sea Patong. This is the sister hotel of The Nap Hotel next door. I stayed at the Nap Hotel last year but this time we decided to try The Sea Patong. It is not quite The Nap Hotel but the hotel class are different and so is the price, so in this case you get what you pay for.

This hotel has some of the most friendly staff. My friends and I were always greeted with a smile and we would often stay and have a little conversation.

The rooms are very spacious and there is a large balcony to sit outside and chill. The bed and pillows are comfortable and there is ample storage space. My only complaint is that the rooms could do with an upgrade. Some upgrades have been completed but with such a large room, they could better utilise the space. It just has so much potential!!! But don't be put off, because it is still excellent value for money. Free beach towels are supplied and so too free Wifi access which was okay speed but the free mini bar was a good touch.

Breakfast is served at The Nap and they offer a good selection of quality food. We always left satisfied.

The gym and the pool are also located at The Nap. The gym is rather small and so too is the pool. But we loved the pool later in the evening after being at the beach during the day. It was good to relax in the shallow water and best of all the pool spa!!

The beach is only a couple of minutes walk, and Jungceylon and Bangla Road are only a short ten minute walk. Tuks tuks are everywhere if you cannot be bothered walking. The location is perfect because you are far enough way from all the crazy party for a good night sleep but close enough to go and enjoy yourself when yo decide to step out of the room. There is no joiner fee if the room isn't booked with two people staying.

. Plenty of restaurants in close proximity as well as cheap laundry, travel agents and 7 eleven.

We loved our stay at The Sea Patong and thank everybody there for making our stay an enjoyable one.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nicesun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level 4 Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed November 30, 2013 via mobile

Nice stay here! Close to beach and close to shopping too! Enjoyed the free breakfast and free wifi! Also very nice and welcoming staff! Rooms were clean and nice size. Patio was a nice extra as well to enjoy a beer and relax.

Stayed December 2013, traveled as a couple
Helpful?
2 Thank Abby G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheNapPatong, General Manager at Nap Patong, responded to this review, December 1, 2013
Dear value guest

Thank you very much for taking the time to post your review on Tripadvisor. It’s indeed our pleasure to hear that you were happy with hotel product and location during stay. We are looking forward to welcoming you back to The Nap Patong again.

Best regards

Panya W.
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 29, 2013

Great room size, beautiful balcony, on-the-top cleanliness; excellent location [200 meters from the beach],lovely restaurant with attached (bigger) sister Hotel (The Nap),with all privileges extended such as 2nd floor swimming-pool with Jacquzi.........at the cost and returns is too good!

One of the most amazing part - complimentary soft-drinks in the mini-bar, refilled every day......never ever experienced this in my 25 years of independent travel!!!

Above all, welcoming and warmth of the staff!!

100% recommended

Room Tip: Rooms on the back side of the Hotel have no disturbance, and lots of greenery by the balcony; Altho...
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank soamip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 22, 2013

Good Place, free wifi, good food. Got upgraded to suite cos was repeated customer. Fantastic room and own pool(shared with the other 3 suites). No one was around. Breakfast was good. Location is about 15mins away from Junceylon. If you dun mind the walk.

Tout I could take back the room slippers but have to return. Other hotels gave it for free.

Room Tip: Try upgrad to Suite. Own pool.
See more room tips
  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Beargohh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheNapPatong, General Manager at Nap Patong, responded to this review, November 23, 2013
Dear Value guest

Greeting from The Nap Patong Phuket, thank you for taking the time to post your review on
Tripadvisor. We appreciated for your nice comments of our hotel and very kind of you to stay with us again. Your comment about room slippers is important feed back to improve our standard of service. We are sorry for the inconvenience and looking forward to welcome you back to the Nap Patong again.

Best regards

Panya W.
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cheshire
Level 4 Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed November 21, 2013

Upon arrival we were upgraded to a pool villa which was nice.

It was big and spacious and clean.... TV and wifi mod-cons are great, synch your iPhone to it and watch or listen anything you want.... Fab amenities in room too, complimentary soft drinks from the mini bar which was lovely....

Very close to the beach also, even though we didn't go as our stay was only a two day stay....

Booked a trip to coral island from the tours agent and upon arrival to it, it was awful, full of Chinese and Japanese people overtaking queues and throwing rubbish on the beach!! DO NO VISIT!! We intended to go and do one of the activities on the beach, and although you paid a high price for it, it was going for no longer than about 30secs (no joke) which was awful seeing you were charged nearly 1000thb for each ticket... Then when you're there there's no organisation and we ended up no going on it due to the amount of ppl just throwing themselves in!! Poorly run and dirty! We got a partial refund at least....

Breakfast was good and simple but with enough to satisfy every need.

Check in/out was done peacefully.

Would recommend the nap hotel, would not recommend patong for a quiet stay...

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank holidaymaker286
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheNapPatong, General Manager at Nap Patong, responded to this review, November 23, 2013
Dear Value guest

Thank you very much for posting your comments on the Tripadvisor. We appreciated for your nice review about our hotel. However I was very concerned to read your comments about beach cleanliness at coral island and value of money there. I have shared this comments with the Phuket hotel association for next improvement. We hope to welcome you back to The Nap Patong again.

Best regards

Panya W.
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level 3 Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed November 20, 2013

My husband and I stayed for 3 nights ( nov 18-21) and we were so happy that I chose this place.
We were upgraded without asking for it and everything is so clean, comfortable and great service and staff. After discovering Phucket which is loud, busy, noisy and not always smelling good, we decided to eat at the restaurant on site (Bar 76)and what a great pick. The food is great whatever you try as we ended up eating there the 3 nights. Great quality fresh products!Their prices are also super competitive because they give 15% off for all guest but even without that I would say TRY IT , you won't be disappointed! The included breakfast buffet is also awesome!
The hotel is only 2 min walk from the beach so great location and laundry services just across the street and all the stores around so a great place to stay!!! Don't hesitate you will love it !!
Johanne

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jchoiniere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheNapPatong, General Manager at Nap Patong, responded to this review, November 21, 2013
Dear value guest

Thank you very much for taking the time to post your review on Tripadvisor. We appreciated for your nice review about our hotel. Your review motivates us to continuously provide the high standard of service. In the meantime our guest satisfaction is what we will always utmost care about. Hopefully, we can welcoming you back our hotel again in the near future.

With my best regards.

Panya W.
Hotel maanger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Nap Patong

Property: Nap Patong
Address: 5 / 55 Haad Patong Rd. | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#5 Romantic Hotel in Patong
#6 On the Beach Hotel in Patong
#6 Spa Hotel in Patong
#7 Luxury Hotel in Patong
#10 Family Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Nap Patong 4*
Number of rooms: 136
Official Description (provided by the hotel):
The ultimate HIP HOTEL is just a short stroll to the bustling capital of Phuket’s nightlife, while tucked away in the heart of Patong Beach. Delivering a balance of calm, style and uncompromising quality, The Nap is a chic haven for those in search of a holiday to remember. ... more   less 
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Also Known As:
The Nap Patong Hotel Patong
Nap Patong Phuket

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