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“Really nice place to stay in Patong”
Review of Nap Patong

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Nap Patong
Ranked #8 of 331 Hotels in Patong
Certificate of Excellence
Reviewed November 7, 2013

We stayed at The Nap for one week 26/10 to 1/11/13, and would be happy to return. as always the Thai staff are fabulous, friendly and helpful, even making a point of remembering our names for the whole visit! Our deal included breakfast and it was great, we can't understand other reviews who have commented that the breakfasts weren't so good. My only negative comment is that our room 409 smelt quite mouldy, we left the sliding door open through the day and that helped.,(We'd got such a good deal on our accommodation that we didn't feel like complaining, because everything else was just fine :) It's towards the north end of Patong just off the beach road, but close enough to get into the action of shopping/restaurants/bars when you want to.

  • Stayed: November 2013, traveled as a couple
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3  Thank AusBoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheNapPatong, General Manager at Nap Patong, responded to this reviewResponded November 11, 2013

Dear Value guest

Thank you for taking your valuable time to post your review on Tripadvisor. We appreciated for your kind staying here with us from 10 Oct 13 - 1 Nov 13
I was very concerned to read your comments about room cleanliness. I have shared this comment with our head department for next improvement.
Please accept our apology for the inconvenience caused to yours. Your comment is very important feed back to continually improve our standard of service and we hope to welcome you back to the Nap Patong Phuket again.

Best Regards

Panya W.
Hotel manager
The Nap Patong Phuket

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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796 - 802 of 1,734 reviews

Reviewed November 5, 2013

A friend and I stayed at The Nap for 5 nights at the end of our Thailand trip. The hotel is modern and well kept. One downside was that our room smelled of cigarettes, even though we requested a non-smoking room. We did like the free non-alcoholic mini-bar that was topped up every day. Breakfast was average. The staff were more than helpful, courteous and friendly. We made use of the pool which was clean and centrally located to all rooms.

We booked a few tours through the hotel which was convenient, reasonably priced and the service was spot on. If pick up was at 8pm, transfers would arrive at 8pm.

The location of this hotel is out of the way from the hustle and bustle of Beach Road and Bangla Road, but still within walking distance. If you don't want to walk then make use of their complimentary shuttles at 10am and 2pm to Jungceylon Shopping Centre, or fork out 200 Baht for a tuk tuk.

We stayed in Karon prior to staying here and we didn't think twice about going to Patong Beach, we took a taxi and headed back to Karon Beach for 300 Baht, worth the money if you want a cleaner, less crowded beach.

  • Stayed: October 2013, traveled with friends
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2  Thank Czarina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheNapPatong, General Manager at Nap Patong, responded to this reviewResponded November 6, 2013

Dear Czarina C

Thank you very much for taking the time to post your review on Tripadvisor.
It is very nice to learned that you are happy with service of staff, hotel facilities and location of hotel. I was very concerned to read your comments about smelled of cigarettes in your room. I have shared this comment with our head department for next correcting.
Please accept our apology for the inconvenience caused to yours. Your comment is very important feed back to continually improve our standard of service and we hope to welcome you back to the Nap Patong Phuket again.

Best Regards,

Panya W.
Hotel Manager
The Nap Patong Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2013

Great value for money.
Excellent location-close to everything yet still quite and peaceful.
Clean, comfortable and great service.
Definitely recommend this place if you are wanting to get away from resorts with kids, bogans and drunken.

  • Stayed: October 2013, traveled as a couple
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3  Thank Sophie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheNapPatong, General Manager at Nap Patong, responded to this reviewResponded November 6, 2013

Dear Sophie P

Thank you very much for taking time to write the review on Tripadvisor.
Nice to know that you are happy with our hotel products and location. It is very kind of you to recommend our hotel. We hope to welcome you back to the second home again.

With my best regards,

Panya W.
Hotel Manager
The Nap Patong Phuket

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 1, 2013

This hotel is excellent value for money. It is staffed by people who go out of their way to make you feel comfortable and welcome and nothing is too much trouble. Whilst not a 5 star hotel, it nevertheless provides good accommodation at a great price. The pool is excellent and kept spotless. There is also a tie-up with The Salathai Hotel in the middle of town and a 15% discount is given to those who eat at each restaurant. We ate at the Salathai most nights and the food was great value, well cooked and served in spotless surroundings. The breakfast at The Nap could not be faulted and a tremendous choice was always available and the staff couldn't fill your tea or coffee cup fast enough. It took one breakfast before all the staff knew that I always had tea with lime and my wife always had coffee with hot water and this was served without being asked. The beach is no more than 300 yards from the front door of the hotel and there are several local shops within 100 yards of the hotel. All in all a most enjoyable stay.

Room Tip: We chose to have a room with a private sun-bathing area on the roof above the room. It worked reall...
See more room tips
  • Stayed: October 2013, traveled with family
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1  Thank Melbournerebel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheNapPatong, General Manager at Nap Patong, responded to this reviewResponded November 3, 2013

Dear Value customer

Thank you very much for taking your valuable time to write this nice review regarding service of staff, nice value of money and good hotel facilities. Your review motivates us to continuously provide the high standard of service. In the meantime our guest satisfaction is what we will always utmost care about. Hopefully, we can welcoming you back our hotel again in the near future, thank you for the great time with us.

With my best regards

Panya W.
Hotel Manager
The Nap Patong Phuket

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 31, 2013

My friend and I were staying in this hotel in Aug'13. We like the ambiance and the environment of the hotel.
The hotel location is just nice. It's not noisy and crowded. It only took a couple of minutes walk to the happening town area.
The hotel receptionists are very helpful and friendly. They were assisting us to call the tour company for confirmation.
The hotel room is cozy and clean. Best part is with complimentary drinks.

  • Stayed: August 2013, traveled with friends
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1  Thank Ing C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheNapPatong, General Manager at Nap Patong, responded to this reviewResponded November 3, 2013

Dear Value Customer

Thank you very much for taking time to write the review. We are glad to hear that you enjoyed your trip and the location of the hotel. I am very happy to read that our associates exceeded your expectations and will gladly share this specifically with the receptionists Team.

We are looking forward to welcoming you back in the not too distant future.

With my best regards

Panya W.
Hotel Manager
The Nap Patong Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 30, 2013

We spend 11 nights in the Nap Hotel allready for the second time. We like the ambiance,the Rooms and especially, the hole crew is everytime from morning to the evening friendly and helpfull.Everybody has a smile for us,what make us very happy.The rooms are very clean and there is nothing you miss.You start the Day with a nice breakfast Buffet .We would say a in Style Hotel wich is perfect managed.We can recommend the Nap and will come back.

  • Stayed: October 2013, traveled as a couple
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2  Thank Valerie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheNapPatong, General Manager at Nap Patong, responded to this reviewResponded October 31, 2013

Dear Valerie L

Greeting from The Nap Patong Phuket, thank you for taking the time to post your review on
Tripadvisor. We are so proud with your review about our resort and happy to know that you enjoyed with products and service of the Nap Patong during your stay. Especially very kind of you to recommend our hotel or even you liked to return in the future.
Should you need any future assistance please do not hesitate to contact me by email hotelmgr@thenappatong.com
Once again thank you very much for supporting The Nap Patong Phuket and hope to have a chance to serve you again.

Best regards

Panya W.

Hotel Manager
The Nap Patong Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 24, 2013

This hotel is way overrated, it is unbelievable that this hotel got so high rating on various review sites! We (couple) booked a room with one kingsize bed, once we get here, the only rooms left are with 2 single beds. We were tired of travelling and didnt want to argue with the hotel manager, so we accepted the offer. The room we got was also very dirty. To make it worse, there is even an engine next to our room making lots of noise, impossible for us to sleep. We went to the reception and told them about this and asked for a new room. Unfortunately, there was no option for us to change the room. We didnt get any appologies, instead, the reception reacted annoyed. I just dont understand how it is possible to pay 60 EUR per day to sleep somewhere which is even worse than a hostel. This will be my last visit to this hotel!

  • Stayed: October 2013, traveled as a couple
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6  Thank g3rd3sh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheNapPatong, General Manager at Nap Patong, responded to this reviewResponded October 24, 2013

Dear Value Guest

Thank you for posting your feed back about your last stay at The Nap Patong Phuket.
We are sorry to hear that you did not enjoy your stay at The Nap Patong and I was very concerned to read your comments about room product and service. I have shared these comments with our Head department and we are currently investigating this.
Please accept our sincere apology for the inconvenience caused to your.
Your comment is very important feed back to continually improve our standard of service.
Please do not hesitate to tell more about your experience at our hotel by contacting me on my e-mail hotelmgr@thenappatong.com

Once again, thank you for leaving your comments and for giving us the opportunity to improve our service.

With my best regards
Panya W.
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Nap Patong

Address: 5 / 55 Haad Patong Rd. | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#5 Romantic Hotel in Patong
#6 Spa Hotel in Patong
#7 Luxury Hotel in Patong
#7 On the Beach Hotel in Patong
#10 Family Hotel in Patong
Price Range: $71 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Nap Patong 4*
Number of rooms: 136
Official Description (provided by the hotel):
The ultimate HIP HOTEL is just a short stroll to the bustling capital of Phuket’s nightlife, while tucked away in the heart of Patong Beach. Delivering a balance of calm, style and uncompromising quality, The Nap is a chic haven for those in search of a holiday to remember. ... more   less 
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Also Known As:
The Nap Patong Hotel Patong
Nap Patong Phuket

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