We - two couples from India stayed at this hotel for 3 nights in their basic room during Sept 17- Sept 20. It is a good property at the extreme end of the hub of patong = about a km walk to Bangla Soi with nice comfortable spacious rooms with balconies - not much of sea view though, look of a boutique hotel with huge well placed sea facing infinity pool (sad that the overhead wires hanging on the poles in patong, takes away some of the infinity effect.) Family with kids may feel a little disheartened about the location being little desolate and a free regular tuk-tuk service is highly recommended. The tariff inclusive of Breakfast is steep when compared to most other hotels in Phuket which would encourage residents like us to avail of "room only". The staff at reception and the .pool look not well trained or enthused to quickly serve the guests with a smile and welcome feel. While the desolate location gives the opportunity to the hotel for the beach to look far more private. they could do well by putting in few of their own beds on the beach across the street for their guests. Complimentary cocktails during sunset were great. We ere surprisingly denied the loyalty point for having booked through third party website which deters me from staying in Accor group hotel anymore. A good hotel with great potential provided they could make their guests feel more welcome, train their staff to be more courteous, smiling and accommodating. Concierge was very good.and helpful although largely dependent on internet. The customary welcome drink were missing and the hotel was miserly about late check-outs. Overall - decent value for money with great potential provided they are willing to push themselves a bit. The plunge pool surrounding the periphery of the garden rooms make the hotel look cheap, without them they can make better use of the big area. Moving around from one wing to the other through the open stretch in rain without any staff offering to escort with an umbrella can be non 4/5-star like.
- Official Description (provided by the hotel):
- Prime beach front location at the quiet north end of the world famous Patong Beach within close proximity of the busiest eateries, shops and bars. The resort's 123 rooms and suites have a feel which exudes modern playfulness and funky vibes mixed with Four Elements colors scheme. It offers spectacular sunset views from its 198 lobby bar which overlooks the white sandy beach and sparkling turquoise waters of the Andaman Sea. In addition, free Wi-Fi internet access is provided throughout the resort's guest rooms and public areas, just 40 minutes south of Phuket International Airport. ... more less
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- Also Known As:
- b-Lay Tong Phuket, Mgallery Hotel Patong
- B-Lay Tong Phuket Patong