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“Good food but poor service”
Review of Climax on Bangla

Climax on Bangla
Ranked #126 of 550 Restaurants in Patong
Price range: $5 - $45
Dining options: Breakfast, Dinner, Late Night, Delivery, Outdoor Seating, Reservations
Restaurant details
Dining options: Breakfast, Dinner, Late Night, Delivery, Outdoor Seating, Reservations
Preston, England, United Kingdom
Level Contributor
47 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“Good food but poor service”
Reviewed January 2, 2014

Set just off the Bangle Road - if you give them a call you get easy directions. Set on a rooftop and is a great place to eat... sadly the service on the evening of our visit was poor and some of what we ordered never arrived. The food was however very good when it did arrive and if the service could be improved it will be a great night out for there is a nice atmosphere up on the roof. We may have caught them on a bad night and the manager did say that he was running with two waitresses missing. Service would be the only negative here - beer not chilled and slow to come when we arrived but again sorted when we told the manager,. Price very reasonable and staff that were on were very pleasant.

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Tim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyBristow, Public Relations Manager at Climax on Bangla, responded to this review, January 6, 2014
Our apologies once again for the service issues that you experienced on your visit to us. It sounds like you were very understanding and the duty manager did keep you informed but again standards are there to be set and maintained and we are doing our up most to keep them on each and very occasion. But thanks again for your kind words and we do look forward to welcoming you back again during your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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307 reviews from our community

Visitor rating
    226
    41
    13
    15
    12
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
62 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“Difficult to find”
Reviewed December 27, 2013 via mobile

We walked across all bangla 2 times until we found them.
Location on tripadvisor is correct. The restaurant is located on the roof of the hotel (some suites), you should do right turn (if you go from the beach) and walk about 100m in badly looking small street (the hotel is the last building).

We were the only customers at 7 p.m. Except of birthday party.

Food was ok, with cocktails the bill was 2600 baht. For that price on Phuket you expect more...
Foo

Helpful?
Thank imalyshev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyBristow, Front Office Manager at Climax on Bangla, responded to this review, January 6, 2014
I'm sorry you couldn't find as that easily, getting any additional signage is I'm afraid out of our hands. Of course the restaurants and bars in Phuket offer a wide range of menus and prices and we think ours is competitive for the kind of offering we have and the facilities we offer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Enjoyable meal & Friendly Staff”
Reviewed December 10, 2013

Popped in to Climax for a bite to eat with friends and everyone enjoyed the food and drinks, A great night had with great Vibe.

Thanks to Simon very entertaining ;-) will defo go back next time in town.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Philiepo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyBristow, Public Relations Manager at Climax on Bangla, responded to this review, December 13, 2013
Thanks for you review we look forward to seeing you again next time
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, Missouri
Level Contributor
20 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Dissapointment!”
Reviewed November 29, 2013 via mobile

Hard to find, walked around Bangla road asking people if they knew of the restaurant and of course nobody did since there are so many places. We finally asked a helpful person at the tour info center and she looked it up for us. Necessary to read all specific directions off their website ! Place was empty when we arrived . Waitress disappeared couldn't even order additional drink if we wanted . Food was nothing special. I would not go back for sure . Owner, or who we think was the owner was friendly and nice at the beginning of our visit.

Visited November 2013
Helpful?
2 Thank Suezq5385
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyBristow, Public Relations Manager at Climax on Bangla, responded to this review, December 2, 2013
I'm sorry to hear about your disappointing visit to our restaurant, and of course the difficulty you had in finding us in the first place. It is difficult to provide any further pointers to our location especially given our immediate surroundings. We are concerned that your waitress service was not up to standard especially as we have constantly monitored and trained our staff to reach the high levels of service required and we need to more vigilant in future so make all our customers leave more than satisfied.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geelong, Australia
1 review
“Great place to go”
Reviewed November 24, 2013

Bar and kitchen staff give excellent service. Special thanks to David, with his wonderful advice and local knowledge our hoilday was very memorable. Wayne and Kerri from Australia

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Hinchie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyBristow, Public Relations Manager at Climax on Bangla, responded to this review, November 25, 2013
Thanks for your review it was much appreciated and I'm glad you have a lovely time and our service reached your expectations. We look forward to welcoming you back again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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