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“good but pricier than it should be”

Hard Rock Cafe Phuket
Ranked #43 of 620 Restaurants in Patong
Price range: $5 - $31
Cuisines: American
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Restaurant details
Good for: Families with children
Dining options: Late Night, Lunch, Dinner, Breakfast, Delivery, Reservations
Reviewed June 24, 2013

I have been to plenty of hard rocks cafes and this one was alot more expensive than even then one in Vegas. I love the food and I'm glad it taste the same.. just too expensive.

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Thank losttrekker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JB T, Director of Sales at Hard Rock Cafe Phuket, responded to this reviewResponded June 26, 2013

Dear Guest,

Thank you for your kind review. All the guest comment is valuable for us to improve up to the standard.

We are looking forward to welcome you back to Hard Rock Cafe Phuket soon.

Cheers,

JB Sasichol Thongnark
Director of Sales & marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,302 - 2,306 of 3,284 reviews

Reviewed June 24, 2013

We first visited the hard rock phuket, as my girlfriend is mad for this place and would eat here everyday if she could. As for all these people complaining about it being expensive it's the hard rock, if you want to eat for next to nothing by all means risk your health and eat at one of these make shift shack restaurants (not that there is anything wrong with them just that our stomachs are not hardened to the conditions of these places), Hard Rock Cafe has a reputation good enough worldwide and people that know this are willing to pay its prices (you got to pay the cost to be the boss). We were served very quickly and the staff could not do enough to make our time here enjoyable... As always with the hard rock. The food we had was by far some of the best food we had in our time in thailand. We enjoyed our visit so much so that in our last night in phuket we returned for round 2, we had a bit of a problem with ATM card and the staff were more than helpful in resolving this by even giving use of there phone to contact the bank to sort this out, in the end all was sorted and we sat down for what was another amazing meal, all the staff kept making sure we were ok as they could see our distress of being stranded without means of getting cash out of the ATM. After we had our meal we had a few games of pool, the staff even racked up the balls for us, and we left satisfied as ever. Would recommend to anyone who enjoys the hard rock, as the standards here are just as they are in the west and other places.

Thank Tony S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JB T, Director of Sales at Hard Rock Cafe Phuket, responded to this reviewResponded June 26, 2013

Dear Guest,

Thank you so much for your kind review. It was nice to know that you had a great Hard Rock Experience during your visited.

We ar looking forward to welcome you back to Hard Rock Cafe Phuket in the near future.

Rock On'

JB
Sasichol Thongnark
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 23, 2013 via mobile

Went in today and got a ho-hum welcoming, nothing special. Took a fair while to take our drink order, it wasn't busy. Beer was flat, not drinkable, same with the coke. My suggestion, get bottled items. Paid for our drinks(EXPENSIVE!!) and let them no of the poor quality of drink, they showed little concern.
Won't go back there.

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Thank Adw2303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JB T, Director of Sales at Hard Rock Cafe Phuket, responded to this reviewResponded June 26, 2013

Dear Guest,

Thank you for your review. We apprciate all guest comment and we will improve up to our standard.

Best,

JB
Sasichol Thongnark
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 23, 2013

The burgers were great, huge and fresh. The drinks were cold. The band was OK, not my style but entertaining none the less. The service was friendly and efficient with great English. It is expensive for Thailand but good in all other respects.

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Thank MtbLamb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JB T, Director of Sales at Hard Rock Cafe Phuket, responded to this reviewResponded June 26, 2013

Dear Guest,

Thank you for your review. Nice to know that you had a great Hard Rock experience with us while your visited.

We are looking forward to welcome you back once again soon.

Keep Rockin'

JB
Sasichol Thongnark
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 21, 2013

While waiting for our taxi back to Kata we called into Hard Rock Cafe the air-con was great after the heat. l had an iced coffee and a wonderful cream brûlée in fact it was the best I have tasted anywhere. They have music clips on there TV and it was good to watch the old rockers. Lots of clothing items and hand written memos as well. One of the staff looked like Johnny Deb, our waitress was lovely too.

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Thank bonesi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JB T, Director of Sales at Hard Rock Cafe Phuket, responded to this reviewResponded June 26, 2013

Dear Guest,

Thank you for your review.

Nice to hear that you had great time with us while your visited. Our service that looks like Johnny Deb is Mr. Mhoo and he always keep everybody rockin' here at Hard Rock Cafe Phuket.

Looking forward to welcome you back so soon.

Cheers,

JB
Sasichol Thongnark
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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