We are currently staying at Blue Ocean for our honeymoon for 13 nights in the deluxe room. We have been quite happy with many aspects of this hotel - the pool is nice, the staff are good, rooms are well cleaned, however when we arrived we were informed that there was some issues with the hot water (our whole stay was prepaid).
They were very vague about when it would be fixed, but it would be fixed very soon. A minute later, another angry guest came in yelling at the staff that the hot water has now been out for three days and demanded to know when it would be fixed. Again, very vague answers were given - she recommended we check out. The staff members looked very embarrassed.
It is now the third day of our stay and there is still no hot water. In order to have a luke-warm bath, we had to boil the kettle 6 times for a half full bathtub. When we last asked them this morning, they told us it would be fixed this afternoon, but it still has not been.More
- Free Wifi
- Free parking