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“Would NOT recommend!”

Cheap Charlie's Rooftop Beach Bar and Backpacker Lodge
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Cheap Charlie's Rooftop Beach Bar and Backpacker Lodge
Ranked #176 of 231 Specialty Lodging in Patong
Reviewed February 11, 2012

We were told that this was a great place to stay so ignored many other guest houses/hostels on the way to the hostel. We phoned from a bar and the owner was helpful and picked us up. We had a good first impression.

Then it went downhill

The dorm looked ok on arrival- typical of anywhere else so we booked for 2 nights. Big mistake!

The beds were rick solid- the most uncomfortable night ever. We saw people come and go but no sheets changed... No towels were offered but I took that as standard.


Mosquitos were everywhere- again standard in this part of the country- but the staff did nothing to try and combat if not lesson the issue.

After a bad nights sleep we took a tour of the town from the owner- very helpful and pleasant.

On our return we found we had been robbed. The lockers which had appeared safe enough (ha!) did not look like they had been tampered with and apparently we had the 'only' key. However 800 US dollars and 200 Singapore dollars were stolen from us. A complete shambles! The manager just said that he accepts no responsibility and offered no assistance. We insisted on contacting the police and then he helped us with that.

It was very suspicious circumstances as the locker certainly didn't appear to be tampered with. DO NOT TRUST THIS place.

Also to top it off we were sleeping on the ground floor and spotted a rat running in freely.

I would not return and feel completely cheated by this place.

  • Stayed: February 2012
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9  Thank Weebles13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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8 - 14 of 30 reviews

Reviewed December 15, 2011

The owner Greg is a very warm and nice person. Apart from that, everything else is one big joke. I have no reason to lie (as my title suggests) to tell everyone any fibs about this place; it will speak for itself if anyone chooses to stay here, despite what I have stated. The toilets first of all do not flush and when I inform the staff, who cannot speak an inch of English, they keep blanking me. Everyday I have seen a floater mixed with yellow liquid. The beds are descent, on the other hand. Unlike, the staff who are extremely disrespectful. They only are friendly if you leave them a tip, but then again this is Thailand after all.

  • Stayed: December 2011, traveled with friends
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3  Thank worldtrev12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 30, 2011

Nice Place. They have a dog name Haibal. The owner like to tell us a story. Very recommended place. The staff is also helpfull. Nice food. Nice location. They like to gave us a lot of information.

  • Stayed: August 2010, traveled with friends
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1  Thank devilvera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2011

had heard quite a bit about his place so my wife and myself decided to go and have a
look and have breakfast with the view of staying here glad we did
we were not greeted there was no person behind the counter only 2 people sitting at the counter come bar drinking a bottle off cheap thai whisky which much to our surrprise we found out a short time later were the owner and his staff given it was only 9 am in the morning when the female staff member finally came for our order she was extremley rude and and offered very little help she appeared drunk. it took a further 25 minutes to get our so called breakfast cold coffee,cold tea, hot orange juice, eggs and bacon like leather, you get the idea we got up paid and left them to there thai whisky extremley happy we did not stay ,looking around while waiting for our breakfast and note the place was very dirty in all areas plates left on tables,dirty table cloths,un wiped benches ect would not recommend this place at all

  • Stayed: January 2011, traveled on business
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1  Thank absoluteautos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 20, 2011

Booked in here and luckily got a private 4 bed dorm for 3 of us which was nice with TV and air con. Room was clean and air con was freezing until it broke on the last night. Alright location for Patong. The rooftop bar is a joke though. Food was ok but generally small portions. Manager was very strange. Wanted all money upfront for everything, was very unhelpful for information about the area, his wife didn't speak much english so she couldn't help either. Bathroom was ridiculous - one for so many people. He offers airport transfers which we asked for (after waiting 2 or 3 days for him to actually be at the hostel), admittedly it was for 3am but he said ok no problem - great! Reconfirmed the next day and he said no can't do it have booked you a taxi. Checked out at 3am, no taxi arrived at all and he didn't answer his phone. Also met some people checking in who phoned from the airport and were told it was ok but at hte hostel he said no not until the morning.

  • Stayed: January 2011, traveled with friends
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1  Thank Traveller41188
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 14, 2011

We had called the day before and booked one standard double room and one deluxe double room. Everything felt great since the manager spoke good English, perhaps he even was Englishman?

We arrived there just before noon, as we told him on the phone. Talked to the laidy at the front desk who said the rooms had to be cleaned before we would get them. We where hungry and decided to get a bite to eat at the guesthouse restaurant.

The waitress was really weird and impolite. It took us 30 minutes to get some springrolles and toasts. We asked the manager, who just arrived, when our rooms were suppose to be ready. Then, to our surprise, our standard room was no longer available. He said someone had booked it through the Internet and since they hadn't had Internet access for few days he could not check if new bookings were made, and the Internet bookings were, obviously, more important then the people calling in and booking in person.

It all ended up in that one couple got the deluxe room, nice at first glance, but the A/C was broken, and the sun shining on the room all day. The other couple got a semi dorm room. And by the way, the water did not work for half a day.

We got our rooms around 3pm.

The overall feeling was really disorganized, the owner felt stoned and the waitress/cleaner was very impolite.

We ended up changing accommodation after one night. There is a lot of them in a radius of 5 minutes who'll gladly take you in!

  • Stayed: February 2011
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Thank Olovnystrom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2011

whatever you do, do not stay here, booked room on internet and asked us what time we would arrive, stated around 10am. arrived about half 10 to find we would have to wait around until 12 as rooms were not ready. at 12 asked again when manager was there, only to find him extremely rude and to tell us room will be ready at 2pm at the earliest. when i questioned what is the guest house policy for check out he asked whenever you want, complete lack of organisation from all staff. another couple had the same problem who stayed in a dorm the previous night when should of had a double room!

when i then asked him again at around half 12 when exactly the room will be ready, he told me that he had already sold the room as assumed didnt want it after all!

the owner is the biggest idiot i have met in our 3 months travelling se asia, no customer service what so ever!

  • Stayed: February 2011, traveled as a couple
    • Service
Thank lewiscarter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cheap Charlie's Rooftop Beach Bar and Backpacker Lodge

Address: 54 Nanai Rd., Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Hotel Style:
Ranked #176 of 231 Specialty Lodging in Patong
Price Range: $18 (Based on Average Rates for a Standard Room)
Number of rooms: 8
Official Description (provided by the hotel):
Patong Beach, Phuket, Thailand, home of beautiful beaches, sexy sunsets, awesome adventures, notorious nightlife and Cheap Charlie's Rooftop Beach Bar & Backpacker Lodge. Get high on the rooftop with magnificent views and spectacular sunsets overlooking Patong Beach and the Andaman Sea... ...You won't find a better backpacker experience or more value for money 5 Star Service... ...1 Star price because we're Cheap Charlies!!! Dorm rooms with air con, balcony & communal living room from 150 B/ night. Private single & double rooms with air conditioning & en-suite bath from 450 B/night. Free shuttle transport to the markets, beach, bars and night clubs - free WiFi internet - free movies - free book exchange, free sunsets - free hospitality. Featuring: entertainment at the Rooftop Beach Bar. Rooftop Beach BBQ & Delicatessen. Motor Bike & Car Rentals. Activities & Tour Bookings 50 B drinks - 50 B food because we're cheap! ... more   less 
Also Known As:
Cheap Charlie`s Rooftop Beach Bar And Backpacker Hotel Patong
Cheap Charlie's Rooftop Beach Bar And Backpacker Lodge Patong, Phuket

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