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Sawaddi Patong Resort & Spa
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Reviews (917)
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All reviewsbangla roadpoolside barindian foodfront office managerpool viewnice swimming poolpleasant staybusy roadbreakfast buffetfree shuttlestayed here for nightsdeluxe roombangla rdnoodlesshopping centremin walkhotel is situated
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701 - 706 of 917 reviews
Reviewed January 1, 2013

This was our first experience of a resort in Phuket and we found it to be very enjoyable.the hotel was well presented and clen and our room although facing a vacant lot was clean , we'll equipped and well serviced. The staff were very friendly and helpfull at all times. The breakfast was of a adequate standard but the food for the other meals was a bit simple and lacked choice and flavour. The room service meals also were not to a western standard. The pool area was nice and the location of the resort was good as it was within reasonable walking distance to the beach and shopping centres. I would happily stay here again and we will probably do so again next year. Book online as the hotel prices are 30% higher.

Room Tip: Pool facing rooms are nice but some nights proved to be noisy. Our room faced the beach so we had a good view of the fireworks on New Years night and were able to sleep well.
  • Stayed: December 2012, traveled as a couple
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Thank Digistephen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRM-BHMAsia, General Manager at Sawaddi Patong Resort & Spa, responded to this reviewResponded January 21, 2013

Greetings from the team at Sawaddi Patong Resort
We are so happy to hear that your first Phuket holiday experience was a good one with us here. As you will see from the vast majority of our guest reviews, friendly high standards of service are the key to our success in being a top rated Patong hotel.

I would also like to acknowledge your comment on a rather limited menu in terms of what was offered at our three restaurants. I shall see if our team of chefs can surpass themselves a bit more in future.

We are delighted to hear you will be back again this year and will be even more delighted to welcome you back to our Patong Resort to take care of your Phuket holiday time for you once again. As you rightly point out, direct booking on our website is best for deals.
Sincere best wishes from the team at Sawaddi Patong Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 1, 2013

After having trouble at another hotel once arriving to Phuket sawaddi made room for us at 2am in the morning. Showed us around. Travelled with a 20month old child and all staff were fantastic with entertaining and making the trip truly memorable. Special mention to Rose who always remembered us all and helped organise all our activities even going out her way to help. Made our first trip to Phuket fantastic and will defiantly come back to stay. Close enough to all the action a short walk or even quick tuk tuk ride. Fantastic massage place few shops down the road, thongyaim massage, fantastic staff and great service. Only negative is the massages in the hotel are way to expensive. Overall fantastic thank you sawaddi :)

  • Stayed: December 2012
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Thank Rokama01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRM-BHMAsia, General Manager at Sawaddi Patong Resort & Spa, responded to this reviewResponded January 21, 2013

Greetings from the team at Sawaddi Patong Resort
Lovely to hear back from you, and many thanks for your kind words. It was our pleasure to have you come stay with us, and we hope a sign of the true value we put on ‘Service’ standards at our hotel that even at 2am, our staff will have gone out of their way to make sure you were checked in and taken care of along with the child you had with you.

We realised how crucial this moment was to you during your Phuket holiday time, thus we acted accordingly. I will be sure to pass on your kind words to all the team and especially Rose who will of course remember you all well as we all do.

We are delighted to hear you will be back to Phuket this year and will be even more delighted to welcome you back to our Patong Resort to take care of your Phuket holiday time for you once again.
Sincere best wishes from the team at Sawaddi Patong Resort

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Reviewed December 27, 2012

Traveled about a year ago

Staff were excellent. Breakfast was quite good for our standard. Real chill out place. Right outside hotel there are restaurant and other more local food choices

Room has a really relaxing ambiance facing the pool. Too many people at the pool so did not really try. Toilet was up to a good hotel standard and the hotel provide sufficient amenities in the room. great combination of modern hotels comforts with resort styled designs for hotel. I LOVE the whole look of the hotel especially the internal

Location was kinda far from Bangla Road and Mall though we did use this disadvantage to do abit more walking around the area and increase our meal and shopping experiences. So didnt really mind

Never try the Spa though

Overall i would recommend this hotel from those who wants a getaway from the nosier and busy nightlife of bangla road and families who just wants a quiet and relaxing trip. This will be an excellent choice

Will definitely be back here for my next trip for more Phi Phi island and water sports

  • Stayed: January 2012, traveled with friends
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Thank linoNOFX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 16, 2012

Sawaddi Patong is a great resort. Chef Puwin made our stay memorable by his excellent customer service. He observed us not eating much at breakfast due to limited vegetarian options. Without asking for it, he proactively prepared and served delicious veg cutlets and took care of us rest of the stay. Hats off !!

  • Stayed: November 2012, traveled on business
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1  Thank CaptApurv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 16, 2012

One of the friendliest places I have ever stayed in. Pond, one of the waiters, was lovely, he remember us every time he say us. Great value for money, very clean, goom sized rooms. Good locations as just off the main drag so very quite at night but only 2 blocks got Jengceylon (Main shopping centre). Only slight criticism is that the room service food usually came up under cooked or cold. Restaurant eating was fine. I would still 100% recommend this place, it really is a great place to stay.

Room Tip: Rooms with pool view are definitely worth the upgrade.
  • Stayed: November 2012, traveled as a couple
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2  Thank Tori W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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