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Sawaddi Patong Resort & Spa
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Reviews (917)
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All reviewsbangla roadpoolside barindian foodfront office managerpool viewnice swimming poolpleasant staybusy roadbreakfast buffetfree shuttlestayed here for nightsdeluxe roombangla rdnoodlesshopping centremin walkhotel is situated
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763 - 768 of 917 reviews
Reviewed November 24, 2011

First of all, on arrival we asked to upgrade our room and was offered this at a price of an additional 500baht per night. Our appointed room was located above the kitchen which rendered the air con unit useless. After some debate we were eventually moved to room in Block C of the resort. This block was a building site that also housed the fitness centre and kids playroom that were both closed due to renovation. Contractors were on site from 8am and the resulting noise was so loud it made the area uninhabitable. Our view from the room was out to what could best be described as a slum, and our room was filthy and inhabited by insects evidenced by the number of bites my wife woke up to. Breakfast was not up to standard, and there was never hot tea available. On one occasion my wife was looking for the tea and was ignored by five staff who did not offer any assistance and seemed more interested in their own conversation. On one night of inclement weather, we decided to eat our evening meal at the restaurant and the meal was atrocious. The food was overcooked and the portions were too small. Earlier on the same day we encountered just how desperate the staff were to sell trips. We were constantly hounded and on this day a staff member conned us out of 1200baht, by taking us to a pearl factory when we specifically expressed a wish to go shopping for gold. Not only did he take us to one pearl factory but he then took us to another one exactly the same. Patong is a nice place to visit but don't be fooled by the Internet pictures of this hotel, as the front hides many failings. We consulted with other guests who had raised the same concerns with no prompting. Avoid this hotel and you will have a nice holiday.

Room Tip: Try and get a room with a pool view as the views elsewhere in hotel are awful.
  • Stayed: November 2011, traveled as a couple
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2  Thank Duncan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2011

By far the best hotel I have ever stayed at in Patong. Staff very friendly - you even get a military wave from the smiling security guard outside!

Breakfast up to scratch with many offering available. Rooms are big, clean free of any bugs etc. Wifi worked great.

Yes it is a 5-10min walk from all the action but seriously after a big night out the last place you want to wake up is in the middle of Banala road. Nice cafes and places to chill if you are after a quiet one one night.

Definitely coming back. No complaints to report!

Room Tip: Book early. This hotel gets busy given the quality of service it provides is high
  • Stayed: October 2011, traveled as a couple
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Thank machine2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2011

My stay at this hotel was very plesent. Centara Sawaddi is a nice, modern hotel with a decent spa for a professional massage. The staff are very friendly and cant do enough for you. The rooms are a good size and very clean. The buffet breakfast is up to standard which includes made to order omelets, mmm..
The location of this hotel is good as its not right in the middle of all the action yet not too far, 10 min stroll to Bangla Road.
A nice experience with this hotel was when i left a Dvd of my trip to Phi Phi Island in reception they were so good as to post it to me in Australia, free of charge, Fair Play to them!!
The only negative was that the lifts were out of order due to renovations, but sure its good to get a bit of exercise on holidays..
Other than that it was fantastic and ill defo be back.

  • Stayed: October 2011, traveled with friends
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Thank Snipser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2011

Had a 10 day stay and loved every minute of it! The staff were first class !

  • Stayed: September 2011, traveled as a couple
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1  Thank Gren D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 6, 2011

We stayed here during our Honeymmon in May. This hotel is the best in class , experience a royal life with pool, awesome breakfast, awesome room with super ambience, nice and clean pool view, hotel staff was so good and humbel.

A Good Hotel for comfort stay and expericening the royal life that too in best rate.:) Thanks to Make my Trip.

  • Stayed: May 2011, traveled as a couple
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1  Thank Neerajkt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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