I have never checked into a hotel and made to feel that I am a thief! At check in they want copies of ALL passports which is totally unnecessary. Then they read the list of how much it will cost if you lose your room key, box key or anything else they could think of. The pool closes at 6pm and there is a sign that states if you don't shower before entering the pool "you will be asked to leave the hotel". We also found the reception staff, both male and female, bordered on rude. Never an impression a hotel ever wants to give.
We pre-booked 2 poolside rooms, during the off season..with most of the hotel empty and they waited till after we checked in to spend an hour replacing the lock to my room. In the second room the shower would go from scald to cold with the pressure up and down. When told of this and the safety issue my daughter was told they couldn't get an engineer in. This changed when she requested a different room or money returned and she would go somewhere else.
Not everything was bad..otherwise we would have left. The restaurant staff are very good and extremely friendly. The pool is very nice to relax around..as long as you shower and leave before 6pm. Also once inside the poolside rooms it is very quiet, we could not hear the construction happening on the site. This made for a very quiet, restful sleep.
- Official Description (provided by the hotel):
- Patong Palace Hotel is located about 5 min walk to the beach and 10 minutes from nightlife Bangla road and Jungceylon Mall. We are pleased to offer you spacious, comfortable rooms. All our rooms are equipped with air conditioning, and have access to the Hotel garden and swimming pool. Towels for the pool and beach are readily available at reception and we provide overall free Wi-Fi ... more less
- Reservation Options:
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- Also Known As:
- Patong Palace Phuket