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Review of Neptuna Hotel

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Neptuna Hotel
Ranked #275 of 331 Hotels in Patong
Reviewed September 13, 2012

3rd class accommodation and NO service. There is no one in charge you can talk to,the young ? girl in the front disk talk as if she is the person in charge " that is if/and when she takes the time to talk to you after keeping you waiting for sometime. then she speaks to the young man with her so he can give you the same treatment at the end you walk away with a very bad experience that may be you have not had before

  • Stayed: May 2012, traveled as a couple
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3  Thank julie a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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22 - 28 of 51 reviews

Reviewed July 12, 2012

Very nice location, cheap and clean. I'm planning to come back soon.

  • Stayed: March 2012, traveled solo
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Thank Witchking65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 10, 2012

Great location and hotel IF IF IF you just want to party, enjoy girls and not sleeping.

Every morning at breakfast there was one thai girl after another leaving the hotel.

The sound from nighclubs kept u up all night, until 6am atleast.

  • Stayed: December 2011, traveled with family
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2  Thank Jackarian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2012

This was one of the better hotels I stayed at in Thailand. It was clean, well maintained, modern, and the staff were friendly.I also stayed at there sister hotel on Kata Beach (two beaches over) but thats another review ;) I would stay here again.

  • Stayed: February 2012, traveled solo
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Thank md m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 20, 2012

on our arrival we had to pay 1000 baht damages deposit which we did know about and did not have to pay in any of the 8 hotels we stayed in thailand,the staff were very unhelpful and did not make us feel welcome. During our stay we went to the local internet cafe to check flight times,we soon realised that the only flight avail was that evening. we went back to neptuna to check out to find we were half an hour late for check out. We were told we had to pay full rate for an extra night. not impressed!!!!!!!!!!!! also the braekfast was very poor, my advise dont stay in neptuna.

  • Stayed: February 2012, traveled as a couple
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2  Thank Ivan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2012

OK WE looked at this hotel 6 months prior and booked and paid for the room in advance plus the damage deposit. The room was spacious and the bathroom was nice. The bed was HARD. Our room had a door with the next room and unfortunately I think that the door is paper thin so when the people next door arrived home at 3am and decided to be amorous we could hear everything. We didn't realize that the night clubs were next door so they played music till 3 am and since we are not really deep sleepers we heard the music all night till then. WE saw some rooms that were at the back and they did not have any windows but were cheaper but we didn't find them attractive. Breakfast was OK and I ordered an egg meal for an extra 50 baht. One thing to learn is to get a receipt from them when you pay because different people serve you and not all write down what you have paid for. The spoke english but like all things it does help to speak a little Thai. We won't be staying there again because the music from the night club and the hard bed just didn't go together. Other than that it would have been a good hotel

Room Tip: Don't get a room overlooking the pool because it will get the noise form the nightclubs whihc ar...
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  • Stayed: December 2011, traveled as a couple
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Thank Wallbanger2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2011

When we arrived , we waited for a while without any aknowlegment. The lady at the reception was very rude, she doesn't speak any english. There were no staff at all to service this hotel.Breakfast was self service toast , butter and jam, cordial, tea and coffee however the hot water kettle is either empty or cold so you have to wait or go without, you have to ask repeatedly for bread, jam or butter as they provide very small amount to cater for all the guests.
on the positive side, the location is great and the rooms are adequate.however there was no maintanence despite the fact that the hotel seems to be renovated recently, loose taps and shower head . No one in charge to discuss anything with , all are employees that they don't care or give a damn.

Room Tip: Check out the room before you check in.
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  • Stayed: November 2011, traveled with family
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8  Thank SilverPearlgoldCoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Neptuna Hotel

Address: 176 Ratuthit 200 Pee Rd | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Room Service Swimming Pool
Hotel Style:
Ranked #275 of 331 Hotels in Patong
Price Range: $43 - $45 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Neptuna Hotel 3*
Number of rooms: 31
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Also Known As:
Neptuna Hotel Patong, Phuket

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