When we arrived , we waited for a while without any aknowlegment. The lady at the reception was very rude, she doesn't speak any english. There were no staff at all to service this hotel.Breakfast was self service toast , butter and jam, cordial, tea and coffee however the hot water kettle is either empty or cold so you have to wait or go without, you have to ask repeatedly for bread, jam or butter as they provide very small amount to cater for all the guests.
on the positive side, the location is great and the rooms are adequate.however there was no maintanence despite the fact that the hotel seems to be renovated recently, loose taps and shower head . No one in charge to discuss anything with , all are employees that they don't care or give a damn.
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- Also Known As:
- Neptuna Hotel Patong, Phuket