When we first saw the hotel it looked very nice from the outside, the rooms are nice, it is clean, and you get two bottles of water every day. The coffe maker is also in your room, you get two umbrellas in case of rain and beach bag. The location on my opinion is excellent, few minutes walk from the beach and from the Bangla road, where everything is happening. And thats about it. The staff is very bored and not very friendly. They are hanging on the computer all day, playing poker and other games and get very annoyed if you interrupt them. They dont give you much information about anything, and you dont want to ask them twice :) The pool on the roof is very dirty, we ruined our bathing suit first day. Im guessing that the black color is comming off the tiles and now we can throw bathing suit away since i cant wash them. And there were also some other unpleasant events. I washed my hair, and i used their towel to dry them. And because i have red hair, there were some red stains on the towel. Cleaning lady put my towel in the bag and brought it to the reception and the guy there told me, that they will charge me. I was very shocked, not because he told me that but it was the way he said it. He was very rude. Next day they washed the towel and there wasnt a stain on it, so now they have their clean towel back :) They also charged us, because there was plastic trash bin with a crack on it in my friends room. It was allready like that when we came and they blamed us. My friend payed for it, and at the last day, when we were leaving, there was that same bin in their room again, so we are assuming that they are going to charge for it to the next person staying in that room :D Breakfast is same every day, toast with butter and jam, and some cheese, there is also some fruit (usually bananas and watermellon). There is coffe and green tea for you all day, and some water and juices in the refridgerator.
So, the place is nice, with a good location, but be careful on what you are doing there. Look through all the stuf in the room and if there is something wrong and broken tell them immediately about that, unless they will charge you!
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- Also Known As:
- The Album Hotel Patong, Phuket