Stay in the Junior Suite. Overall, it is a HUGE DISAPPOINTMENT.
Went there with my husband, because of the ok price, ok location and the private Jacuzzi.
Check in at around 2230hrs, due to delayed flight. The hotel was clean and tidy and the receptionist was polite. Quick check-in and the security brought us to our room 2601, on the 6th floor. The room was clean and everything looks fine. Shower and toilet are separate rooms. No bathrobes or alarm clock.
As my main focus was the private Jacuzzi, the 1st thing I did was to check it out. Big disappointment. The tub was dirty (with bugs and tiny black particulars), I think it's due to the fact that it's out being in the balcony. Even though there’s a hot water knob, no water will come out when you turns the knob. Immediately I called the receptionist, and she sent the security guy up. After demonstration the situation (he doesn’t understand English) and him turning the knobs, he called the receptionist and she informed us that the engineer will come and fix it tomorrow.
Shower was another big disappointment. The water flow was very very very small, and you must let the water runs for about 3 minutes before there’s hot water. My husband shower 1st and in the middle of my shower, the hot water was cut off. I had to bath in cold water. After about 10min, the hot water came back on again, but by then I was already done.
Next day, after breakfast (which was good), we talked to the receptionist and she informed us that the Jacuzzi is suppose to be in that way (no hot water).
After a day out on the beach, thinking that the housekeeping had clean the tub, we were disappointed to found the tub dirtier than before. We called the receptionist and a housekeeper was sent up. After pointing out the dirty parts of the tub (he doesn’t understand English either), he turned on the water and the pump, show me a ‘ok’ hand-sign and left, leaving us to clean the tub on our own. We had to get down on our hands and knees to clean the tub. It’s doesn’t matter if we had clean it once or twice, after a few hours, the tub will be dirty again.
When we were in the Jacuzzi, bugs kept flying around and landing the water. It doesn’t matter if its afternoon or night, the bugs will always be there.