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“Perfect location, 5 star staff!! simply stunning”

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Swissotel Resort Phuket Patong Beach
Ranked #40 of 328 Hotels in Patong
Melbourne, Australia
1 review
“Perfect location, 5 star staff!! simply stunning”
Reviewed May 25, 2014

We stayed here from 27th April until the 21st May. We got a pool side room and loved it! The kids club is amazing with wonderful staff (Pan Oreo & Miriam). The rooms are nice, large enough for 2 adults and a 7 yo. What really sells this hotel is the location, just 3 min walk from the beach and 5-10 walk from Bangla Rd. It is across from the Otop market with multiple 7/11s and a pharmacy close by.

I highly recommend this hotel to anyone who loves to be close enough to walk everywhere but far enough to have a good night sleep. Oh and add in the beach and the wonderful staff.... we will be back here every time we come to Patong!

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charmaine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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776 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Johannesburg
Level 6 Contributor
372 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 261 helpful votes
Reviewed May 25, 2014 via mobile

Premier room and the one lower were all quite big. Dark wooden floors. The hotel looks refurbished with a new feel and there is continuous upgrades in progress. The hotel lobby is amazing and the ground floor is a great place to hang out. The lobby bar is a masterpiece. 24 hr room service caters well during the curfew hours. However Hard Rock Cafe is open till 2am for drinks and meals too. So even with curfew the hotel was able to look after us. Soon Hooters will open up. It's just another option but does not effect the hotel much. The 3rd floor pool cascades to lower levels. Wow. Toiletries are replenished well. Gym on 7th top floor is huge and open 24hrs In case you want to burn extra calories.

The breakfast was my highlight. So many options. Change are made daily. Pancakes and waffles replenished and kept crispy. Halal station is very thoughtful. Grand breakfast and worth booking even as an extra.

Just so many 5 star signs. Definitely I have found a hotel in Phuket that I will return to.

Stayed May 2014, traveled with friends
Helpful?
1 Thank pt2pt3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level 3 Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 22, 2014

Arrived at midnight on a rainy night with nobody at the door to help us with our luggage, and was hard to find the right entrance door as well. OK its late and dark and pouring rain.

Checked in to our room, it was freezing, OK turn up the temperature on the climate control. No change after an hour in room temperature, called front desk, they said to wait. OK morning came, and the room was still at 18 degrees Celsius. Had to wear the bath robe as well to bed.

Check out was fast, as I prepaid for the stay the night we checked in. Concierge was really helpful and did their very best trying to find us some tours and activities to do in the morning before taking the ferry to Phi Phi Islands. Nothing worked, brilliant guy thought of just hiring a driver for the day, and that was the best idea ever during our visit to Thailand. 900 baht for 3 hours, driving us to do elephant trekking and ATV up in the mountains where the Big Buddha is then driving around Phuket town and stopping by the waterfront for lunch before catching the 130pm ferry.

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kevin Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Povazska Bystrica, Slovakia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 14, 2014

I spent at this hotel 5 nights in deluxe room 432 on July 2013 (hotel name was Destination Patong Hotel & Spa). I have to say it was superb choice to take this hotel. Our twin deluxe room was spacious, very clean and we were very happy with hotel service.

After we arrived to the hotel lift boys took all of our luggage from hotel`s door directly to the room. We were given an ice tea during check-in what was really nice. Our stay was without any problems. When we asked for ice at 1:00 to drink our whiskey hotel staff came in 5 minutes.

Breakfast was one of the most memorable part of our stay. It was one of the best hotel breakfast I have ever experienced.

What I see as a negative is roof top area. During our stay half of rooftop area was under reconstruction what I understand. But second half, already renovated was full of bar tables without chair and basically without any reason to the there... They could have used this area more reasonable. Rooftop pool is small (pool on the 3rd floor is big) but very nice and it is nice place for lunch.

I can evaluate our stay as a fantastic a I will recommend this hotel to my clients and friend.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mikeSKpb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level 3 Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 13, 2014

Stayed 21st April to 3rd May.This is our second stay within one year.Last time name was destination hotel and we had a great stay.NOW changed to dustit2.We noticed a few suttle changes which was an improvement even so last stay was brilliant.We travelled as a group of four.On arriving at the front desk we were greeted with a smile and made very welcomed.Stayed in a premier room on the 5th floor and didn't mine the walk to the lifts again which is very spacious with a balcony.Breakfast was amazing as last time.The staff were amazing and always very helpful.To lekky and sister and all the team thank you for every thing from gary denise nev and monica.Had a couple of juicy hamburgers yummy.To all our cleaning staff well done as our rooms were cleaned and smelt loverly every day.Thanks to Nong and staff on 7th floor pool and your service.Cant wait to we return to dustit2 and see the new D bar in operation.Would also like mention a small get well soon peechan.Would I recommend this hotel to stay at you betcha

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank gary n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 12, 2014 via mobile

lovely spacious rooms with great decor!
breakfast is excellent with vegetetian and halal options.
great location and friendly staff.
2 pools- one on the 3rd floor ( family pool) 160cm at the deepest side. Other pool ( 2 meters ) and gym on 7th floor.
Can find cheaper rates by searching online- so search well.

Stayed May 2014, traveled with friends
Helpful?
Thank rose m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
1 review
Reviewed May 11, 2014

just stayed at dusitd2 hotel in one of the suites for 11 days and had a wonderfull time. hotel room &pools all kept really clean you could not ask for more friendly and helpfull staff breakfast was good would stay there again

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Swissotel Resort Phuket Patong Beach

Property: Swissotel Resort Phuket Patong Beach
Address: 48 Ruam Jai Road, Patong Beach, Patong, Kathu, Phuket 83150, Thailand (Formerly DusitD2 Phuket Resort)
Phone Number:
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Romantic Hotel in Patong
#23 Family Hotel in Patong
#25 Spa Hotel in Patong
#27 Luxury Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Swissotel Resort Phuket Patong Beach 4.5*
Number of rooms: 383
Official Description (provided by the hotel):
Swissotel Resort Phuket Patong Beach ideally located in the lifestyle and entertainment hub of Patong Beach, is the perfect destination to enjoy our warm and friendly Swiss hospitality. Our resort comprises 383 contemporary and spaciously designed guestrooms designed with accents of vibrant colour inspired by the tropical beauty of Thailand. A pristine resort pool with a swim-up bar, authentic Thai Spa, fully equipped fitness centre and a varied selection of quality dining and entertainment options are available to ensure you have everything you need for an enjoyable stay. The Hard Rock Café and Hooters restaurant is conveniently located within the resort, providing you with even more dining and entertainment options. And if a spot of shopping is your perfect way to unwind, Jungceylon Shopping Mall is just around the corner. Our younger guests will be thrilled with Kid's World, an amusement and recreational activity zone for children that will to keep them entertained and active, so you can take the time to enjoy some well earned relaxation. Our authentic Thai Spa is the perfect place to escape into a world of bliss and enjoy a wide selection of invigorating body and beauty treatments whilst experiencing the warmth and charm of our expert Spa team. Swissotel Resort Phuket Patong Beach is also an ideal destination for business meetings, events and special celebrations. Our new ballroom, located on the hotel rooftop, offers over 345 square meters of meeting & banquet facilities with a seating capacity of up to 350 guests. Four spacious meeting rooms equipped with Wi-Fi, conferencing and audio-visual facilities with separate break out spaces are also available for smaller meetings and events. And to stay in touch, complimentary high-speed Wi-Fi is available in all rooms and throughout all areas of the resort. Thailand's largest island destination, Phuket is famous for its picturesque beaches and water sport activities. It is also renowned for beautiful natural landscapes and historical heritage sites. Stay at Swissotel Resort Phuket Patong Beach and discover our warm Swiss hospitality as well as the many attractions of this amazing part of the world. ... more   less 
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Also Known As:
Courtyard By Marriott Phuket At Patong Beach Hotel Patong
Courtyard Patong
Swissotel Resort Phuket Patong Beach

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