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“Great Hotel”

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Swissotel Resort Phuket Patong Beach
Ranked #43 of 331 Hotels in Patong
Reviewed February 23, 2014

Great location, near to the beach and main strip bang la road. But far enough that you are away from the 24hour noise! Great restaurant and breakfast buffet. Nice bathrooms and beds. Very friendly staff, Gate on the trip desk was very helpful! Patong is very busy as is Phuket, the Islands are better to stay on.

  • Stayed: February 2014
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1  Thank S-Blaize
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed February 22, 2014

we stayed here 8 years ago when it was tropicana, then it was a great place hence why we came back!

staff are great, they all have weird names which are really easy to remember, golf, ice, milk etc

got a great rate concidering it was valentines day and still chinese new year celebrations. it was completely booked and we couldnt upgrade our room.

rooms are nice a big, sucks there is no free wifi on each room but lobby and pool have it.

breakfast is awesome there. omelets are declicious and a big selection of food. soup is yummy as well and is all included in rooms.

lobby is nice and big plenty of seats. its connected to the hard rock which have the most delicious burgers and trio of meats OMG soooo good.

pool on the 3rd level is right next to the kids area and we like the swim up bar but the kids diving and swiming was not so relaxing... pool on level 7 gets alot more sun as well as its on the top instead of inside the building we found it gets cold in the afternoon on level 3.

all in all its a great place. its now called DESTIT2 i believe according to the door.

will be going back here next trip also!

Room Tip: the studio room looks awesome and isnt that much to upgrade to when you are in the hotel.
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  • Stayed: February 2014, traveled with friends
    • Value
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Thank Pete_chelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 21, 2014

We arrived early at 8.30 am at the hotel after an overnight flight from Australia. We were greeted by a young girl who could hardly speak English. We asked if we could gain early access to our room and we're advised that it wasn't possible and check in was 2pm. I had previously written to the hotel and advised them that we would be arriving early and their reply was if there was something available it would be possible.

We weren't offered a cool drink (like we saw all the other guests had received) or even advised that there was a shower on level 3 if we wanted to freshen up. We were basically told to go away and come back at 12 pm to see if there was anything available.

we knew that this was not off to a good start, so we went and had some breakfast and waited until 1pm until a room came free.

The premier room that I requested was to be pool facing with a pool view. What we were given was a balcony room on level 3 with a lovely view of concrete!!!

The room was lovely and spacious but that is the only positive. We did not have one good night sleep and we were there 8 nights. Doors slamming, people yelling and running up the halls like they were on a contiki tour! I Think this hotel caters for groups as the noise from 10pm to 3am is out of control!!!

The breakfast was your run of the mill buffet. The staff in the restaurant were pleasant.

The hotel is in a good location close to everything but that is where it stops.

Will we return to Destination Patong.... Not a hope !!!!

Stayed: February 2014, traveled as a couple
Thank KristyT76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2014 via mobile

Nice hotel to stay..within walking distance to Bangla road...Free internet access pool and lobby area unfortunately internet charge in rooms..Breakfast is good enough...Clean rooms..Prefer side street rooms in order to avoid noise on main street..Try 7th floor pool...Friendly staff...overall satisfactory..

Stayed: February 2014, traveled with friends
Thank Cepglx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2014

I love this hotel, I have stayed here every time i come to thailand. Which is now 5 times and this hotel has never disspointed!

The staff are very helpful and extremely pleasant :)

The place is in great condition the rooms are lovely and well presented and clean!

The location is also great as its close to all the action and the beach.

Would reccomend anyone to stay here!!

I personally cant wait to go back :D

  • Stayed: January 2014, traveled as a couple
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1  Thank Dominique G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2014

We traveled as a group of 4 friends to Phuket recently from 25th January to 28th January 2014... We had been allocated the rooms on 4th floor with 3rd floor swimming pool facing and the main road on the balcony side.

It was overall an excellent stay of 3 nights for us. We stayed in the Premier Rooms, with almost all the facilities you can name in a big hotel. The rooms were large enough with a good size balcony, wherein you can choose to sip on some evening drinks. If you are a rock music lover then you can find the Hard Rock Cafe just on the main road side of the building which play a louder music till mid-night.The linen and most of the furniture in the room was properly maintained and in excellent condition. But, as read in some of the earlier reviews, the refrigerator was not cooling enough though we did not complain about the same as we had 2 different rooms and the one in the other room was perfectly in the working condition...

Swimming pools looked good with glowing stars in the night. The hotel has 2 swimming pools - one at level 3 and the other one at level 7...

The Service staff was quicker to assist you...

Breakfast offered manifold options with different varieties in fruits, bakery products extending the list to many different options...

We would definitely love to stay here again, if get a chance then with family as kids too can enjoy with the different play facilities available for the kids...

Room Tip: If you hate late night music then prefer the rooms on other side than the one on which Hard Rock Caf...
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  • Stayed: January 2014, traveled with friends
    • Value
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    • Rooms
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    • Service
1  Thank Arun_Bhagat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago
Google Translation

Stayed: November 2017, traveled with friends
Review collected in partnership with swissotel.com
Thank 772dominique
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Swissotel Resort Phuket Patong Beach

Address: 48 Ruam Jai Road, Patong Beach, Patong, Kathu, Phuket 83150, Thailand (Formerly DusitD2 Phuket Resort)
Phone Number:
Location: Thailand > Phuket > Kathu > Patong
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Romantic Hotel in Patong
#23 Family Hotel in Patong
#26 Spa Hotel in Patong
#31 Luxury Hotel in Patong
Price Range: $81 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Swissotel Resort Phuket Patong Beach 4.5*
Number of rooms: 383
Official Description (provided by the hotel):
Swissotel Resort Phuket Patong Beach ideally located in the lifestyle and entertainment hub of Patong Beach, is the perfect destination to enjoy our warm and friendly Swiss hospitality. Our resort comprises 383 contemporary and spaciously designed guestrooms designed with accents of vibrant colour inspired by the tropical beauty of Thailand. A pristine resort pool with a swim-up bar, authentic Thai Spa, fully equipped fitness centre and a varied selection of quality dining and entertainment options are available to ensure you have everything you need for an enjoyable stay. The Hard Rock Café and Hooters restaurant is conveniently located within the resort, providing you with even more dining and entertainment options. And if a spot of shopping is your perfect way to unwind, Jungceylon Shopping Mall is just around the corner. Our younger guests will be thrilled with Kid's World, an amusement and recreational activity zone for children that will to keep them entertained and active, so you can take the time to enjoy some well earned relaxation. Our authentic Thai Spa is the perfect place to escape into a world of bliss and enjoy a wide selection of invigorating body and beauty treatments whilst experiencing the warmth and charm of our expert Spa team. Swissotel Resort Phuket Patong Beach is also an ideal destination for business meetings, events and special celebrations. Our new ballroom, located on the hotel rooftop, offers over 345 square meters of meeting & banquet facilities with a seating capacity of up to 350 guests. Four spacious meeting rooms equipped with Wi-Fi, conferencing and audio-visual facilities with separate break out spaces are also available for smaller meetings and events. And to stay in touch, complimentary high-speed Wi-Fi is available in all rooms and throughout all areas of the resort. Thailand's largest island destination, Phuket is famous for its picturesque beaches and water sport activities. It is also renowned for beautiful natural landscapes and historical heritage sites. Stay at Swissotel Resort Phuket Patong Beach and discover our warm Swiss hospitality as well as the many attractions of this amazing part of the world. ... more   less 
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Also Known As:
Courtyard By Marriott Phuket At Patong Beach Hotel Patong
Courtyard Patong
Swissotel Resort Phuket Patong Beach

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