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“Fantastic villa rental experience”

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L'Orchidee Residences
Ranked #29 of 221 Specialty Lodging in Patong
Chiang Mai, Thailand
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Fantastic villa rental experience”
Reviewed April 15, 2014

We rented the villa K12 Miltonia for 8 days in Feb 2014. The quality of the build and furnishings was very good. Maintenance, often lacking in some rentals, was excellent as evidenced by the very clean villa and all items functioning. The view of Patong and the ocean was superb as the villa was located at the top of the estate. The location was quiet at night, yet a quick 5 minute taxi ride to the action at night/beach at daytime . The 24h shuttle service was always very prompt, never having to wait more than 1 minute after calling. They would drop you on the fringe of town , very close to the beach where one could walk or get an always waiting taxi/tuktuk to town. The service was excellent - thanks to Jacques and Jeff and the other staff. Everything on the service side went smoothly and professionally - organizing a day boat trip, breakfast cooked in the villa, ice, gym use, water , secure parking of my car for 3 weeks (Thanks Stephan!), daily housekeeping. All 5 star service. I should also mention we originally booked a 2 bedroom Villa which was subsequently rented long term duting our dates. Stephan immediately offered a free upgrade to a larger villa with a better view. Thanks to the staff and management for a great vacation

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank DonCNX001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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49 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Singapore, Singapore
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 10, 2014

We spent 1 week of our summer vacation in one of the Villas at L'Orchidee. We were pleasantly surprised when we arrived, so close to Patong, but without all the noise and crowds. The views were stunning and the villa was very large and well appointed. We were with a couple of other families and the kids loved the pool communal area as well as the pool in one of the other villas that had its own large pool. Our villa had a small plunge pool where we could relax away from the kids. The management were helpful and friendly and had some good recommendations of local places to eat and shop. All the staff in the complex are very friendly and willing to assist. Would definitely recommend it for families, especially families travelling together.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Sean H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 10, 2014

L'Orchidee Residences breathtaking views, luxe villas with spacious shaded verandas, genuinely friendly and service oriented staff and fabulous location provided the perfect backdrop for a family vacation. We will be back.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GerrardKett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 6 Contributor
121 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed February 7, 2014 via mobile

While Patong has its steamy element, it is in many ways an ideal location for a family, especially if, like L'Orchidee your hotel is located away from the crowd. Each villa at L'Ochidee has its own pool and a great deal of privacy. Some, at the top of the estate, have fantatstic views. The build is of exceptional quality and the cleaning service is also very good. The club area by the communal pool is not used enough, possibly because visitors like to stay in their own villa, but we would recommend dinner there or a drink. The prices are very good. You can walk to the quieter, cleaner end of Patong beach from the estate - the beach is around 200m from the entrance - and just across the road there are some very good restaurants and bars such as Ban Rim Pa and Joe's downstairs, plus some massage places. A great holiday location, although perhaps not for families with toddlers as the pools are not fenced, with very friendly staff and efficient management. Management are very helpful and can arrange restaurant bookings, car hire, trips and even their own boat

Stayed February 2014, traveled with family
Helpful?
1 Thank Blackwatchtower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level 6 Contributor
264 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed January 19, 2014

Le Orchadee residence villa K12 review

BED BUGS
Nice villa except for the fact that it has bed bugs. Spent 3 night with it getting worse then had to checked into a hotel at own expense after Management did not offer any solution, reimbursement, or attempt to fix in any way.
We hired a driver through the villa: the diver on 3 occasions never showed up and left us waiting at the side of the road, he did not speak a word of English, The only way to communicate was to type the time on our phone and point down...
Multiple occasions we called the front desk to translate where we wanted to go and what time, many times we were left driving in circles all over town with the driver asking Tuc Tuc drivers for directions and were late for dinner.

Room Tip: don't book….
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  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank MissLaFlamme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saarbrücken
Level 4 Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed January 15, 2014

I´ve been now the fifth time at L´Orchidee and stayed always in different type of Villas. C11, C5a, B2, B4 and this time we stayed 4 weeks during Christmas and New Years Eve in a family group at Villa X2. All of the Villas have been in excellent conditions and if something wasn´t working, the Service Technician was available within short time to fix the problem, even during the night. The view from all of the Villas is awesome from sunrise till sunset and during the night. You´re close to the action in Patong but far enough away for enjoying the view in a very calm neighborhood. In the Villa itself everything what you need is available, if something is missing a short call to the reception and you´ll get the missing item within short time. I cannot share this weeks comments on L´Orchidee, all staff is very friendly and service oriented. Maybe sometimes it depends how you treat the people, especially in a foreign country. Anyway, all of us have really enjoyed the stay at L´Orchidee, like always.

Thanks again to the whole L´Orchidee Team, we will come back soon! :-)

Room Tip: Doesn't matter which Villa you´ll choose, you definitely get the PERFECT view!
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Bellmondo23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
Reviewed January 10, 2014 via mobile

We were excited about going to Phuket as a family and spending the holidays in warm weather. Phuket is beautiful but we definitely will not return to L'Orchidee. Given the high price, we do expect a certain level of customer service. When there is an issue, we asked to speak with management and he seems reluctant to help and service is usually very slow. My partner ended up getting us tissue boxes, toilet paper and new towels as they are not replace/refill. We have a child with us and it is very inconvenient. The guards also seems to never remember us whenever we try to come in so we can have to dig up our booking to show them. Even so, it takes a while because of language barrier. We do not feel welcome. Never again!

Stayed December 2013, traveled with family
Helpful?
Thank Arianna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about L'Orchidee Residences

Property: L'Orchidee Residences
Address: 13/29, Soi Prabaramee 4, Prabaramee Road | North Patong, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #29 of 221 Specialty Lodging in Patong
Price Range (Based on Average Rates): $$$$
Number of rooms: 20
Official Description (provided by the hotel):
Welcome to L’Orchidée, a peaceful oasis resting high above Patong, Phuket’s premier tourist resort. With a mountainous backdrop and the full beauty of Patong Bay ahead, L'Orchidée villas offer truly luxurious accommodations with the very best views available to create the ultimate Phuket holiday experience.All villas enjoy a private swimming pool, 42”Plasma screen TV with DVD, sound system, satellite television and ADSL internet access. The 2-5 bedrooms are located on the lower level of the property. The whole upper level is open plan with spacious areas for living and dining, a day-bed window-box and a well-equipped kitchen. Fold-away doors open this area to an additional 110sq.m of covered terrace space, ideal for entertaining and enjoying the remarkable sea views.To compliment the accommodations, the estate provides some excellent services and facilities including a spectacular swimming pool located at the highest point of the estate which has amazing views. A gymnasium and sauna, Club House (bar & food) with mini-mart, and petanque pitch and Pool table add to the list of facilities.Services range from daily cleaning to childcare to transportation arrangements, including a free onsite shuttle to taxi guests between Patong’s exciting portfolio of attractions. ... more   less 
Also Known As:
L'Orchidee Residences Patong, Phuket

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