I stayed here only for Christmas Eve...I had checked in early and requested a quiet room. Upon the first inspection, I thought my room on the second floor was clean and it did seem quiet although the only view was the wall and the hotel next door. The shower was a different matter...the bathroom was clean but the shower head was old and didn't work properly since it had calcium buildup.

What pissed me off was the fact that my room was right behind a nightclub and at 09:00pm, I could hear the screaming and the walls were nearly pounding from the sound system. After an hour of that nonsense, I went down to the reception and asked the very nice and friendly receptionist to move to another room. He showed me two rooms, the first one turned out to be a room right next to me, while the other room was located on the third floor of the front wing. The third floor room (303) was much better as it was quieter and the rooms were spaced out a bit more. I noticed the rooms in the back of the hotel where I was originally placed had less privacy.

The shower in the new room worked fine but the shower curtains smelled a bit. Other than that, I was pleased with my new room.

The following morning, I saw the receptionist when I checked in and let her know the reason why I switched rooms. She said that the rooms in the back are supposed to be more quiet and the disco was a bit more noisier due to it being Christmas Eve, but I really didn't believe it.

For the price I paid, I could have stayed at a much nicer hotel if I only added a few more bucks but the location is excellent since it's very close to the beach. If I ever do come back, I'd wait to pay the low season rates and request for the same room.

We stayed here for just 1 night in transit to Chiang Mai in late November 2011. When we arrived we were adament that we booked 2 single bedroom, but appears there may have been mis-communication as they stated that only deluxe was two single beds. The receptionist was nice and gracious, and felt bad for the inconvenience, but appears (whom we beleive is the) manager lady discussed this matter with us, and made it a point to say that it was our fault and was on a mission (per se).

The manager was very agressive, with no reasoning and we felt this was very bad customer service, as the manner/tone/defensive nature of the communication wasn't needed.

Apart from that we ended up staying in a queen bed room on the third floor (i beleive). Rooms were simple and clean. The bathoom was VERY odd. There was a barely frosted glass internal window right where you shower, and the shower was the hand held type. As the shower was the step in bathtub type and shower contained with only a shower curtain, the hand held shower was very inpractical. To use hand held, would make the bathroom very wet due to the shower curtain and to leave in the holder as standard is impossible as its located chest height!! Crazy.

To sum up, we certainly did not have a good experience (hence why this review may appear critical) but I guess for 1 night in transit is ok.