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Reviews (1,640)
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All reviewsbudget hotelrooms are smallbangla roadswimming poolnice poolfree wifiwalkable distancedecent hotelroom service isshort walk to the beachpleasant staybuffet breakfastfew minutes walkstayed here for nightsthai foodphi phi islandnight life
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Reviewed January 1, 2014

Very good location and near to happening places in patong.
Very good range of breakfast...We all enjoyed it. clean and tasty. The duty officer at the dining hall was very good...infact he stopped one guest barging in for breakfast semi-naked. I appreciate this as one must dine with good clothings.Overall this hotel is very efficient in cleanness,friendly staff and near to all shops, restaurants and the beach...plus its quiet.

  • Stayed: December 2013, traveled with friends
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Review collected in partnership with Accorhotels.com
1  Thank Suriakant P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2013

Ibis Patong is just great ,,,, friendly staff make your stay even more memorable and happy. The rooms though small (but then who would want to stay just in the room while at Phuket) are very well maintained. The small balcony is good for a evening sit out. Some of the balconies have a sea view too. Very close to markets and 7 11 store. WIll surely think of coming and staying again.

  • Stayed: December 2013, traveled with family
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1  Thank AREWEARE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HirschRaphael, General Manager at ibis Phuket Patong, responded to this reviewResponded January 21, 2014

Dear RVR2905,

We very much appreciate your friendly staff and great Hotel comments regarding your stay at the Ibis Patong Phuket. It is always a pleasure to receive positive feedback.

Ibis is Accor Economic Brand. We propose international room standard size.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Raphael Hirsch
General Manager
Ibis Phuket Patong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 27, 2013

The property is very nice and close to the beach, the markets are near is at walking distance. The hotel is nice with nice food and cooperating and friendly staff members. The balcony room view of the sea is awesome.
will surely stay again when i visit phuket next. cheers

Room Tip: Prefer Higher floors with balcony
  • Stayed: December 2013, traveled as a couple
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5  Thank Nitinz84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HirschRaphael, General Manager at ibis Phuket Patong, responded to this reviewResponded January 21, 2014

Dear Nitinz84,

We very much appreciate your friendly staff comments regarding your stay at the Ibis Patong Phuket. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Raphael Hirsch
General Manager
Ibis Phuket Patong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 24, 2013

Compact and clean rooms.the hotel is very proximate to the beach area and shopping centres. Breakfast has good veg spread. The breakfast was ready as early as 4 30AM for us to catch a flight. Decent staff. Well maintained property.

Stayed: July 2013, traveled as a couple
3  Thank bhavs88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HirschRaphael, General Manager at ibis Phuket Patong, responded to this reviewResponded December 24, 2013

Dear Bhavs88,

We very much appreciate your value for money comment during your stay at the Ibis Patong Phuket. It is always a pleasure to receive positive feedback.

In Fact we serve the breakfast as mention from 4.20 am to 12 pm

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Raphael Hirsch

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 22, 2013

We stayed in ibis Patong for 3 nights from 5-9 December. Travelled with our 2 girls (8 & 10yr).

Planned to have a relaxation trip, but heard about the chaotic situation about airport transportation, hence email the hotel and pre-book a pick-up from airport to hotel. No hassle, 900BHT; once exit the arrival hall, need to walk out of the building to see the driver, holding the identification board with my name on it.

As it was a holiday, traffic was smooth. Pay at the lobby upon arrival (separate tour counter by the side). Check in was no trouble, remember to get the wifi password slip.

The family room was good; kids love the bunk bed very much. Mini fridge and kettle is available. We didn't try the hotel restaurant. Hotel is within walking to many eating places. There is a "7-11" at the junction of the hotel and the main road.

We didn't do much, just walked to the beach in the morning, had breakfast there enjoying the sea breeze. We walked to the major shopping mall (Junceylon) - a long walk but manageable despite the weather. "Tuk Tuk" asking for ~250BHT for this <1km trip, we refused to give in.
The other days we book the hotel transport to Phuket town and Big C supercenter. The driver tried to ask us to visit some farms/attractions because he could get petrol coupons - we knew these are not places we wanted to spend time on, so declined him. Was a little dissappointed as the main reason we spend extra (600BHT vs normal taxi probably ~4-500BHT) just to avoid this kind of pestering. Good that the driver did not push on, but apparently also unhappy.
Coming back from Big C supercenter by taxi is safe as the price is already listed in the board for various areas. We paid 550BHT.

The pool side massage in the hotel is good. We tried the oil massage at 400BHT/hr. Slightly higher than other roadside shops we passed by but felt much comfortable and safe within hotel compound.

Overall a pleasant stay wihout too much problems. For other feedbacks i have submitted directly to the hotel survey.

BTW, at the baggage claim area of Phuket airport, there is a pushcart giving out free SIM card. You just need to tell the person your SIM card size (iphone4, ipone5 or normal). Go to any 7-11 and top-up 150BHT, can get 3G network for 7 days. We find this very useful because we can continue whatapps messaging and also go on mobile internet for information. Package came with instruction in multiple languages.

  • Stayed: December 2013, traveled with family
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10  Thank chanchihming
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HirschRaphael, General Manager at ibis Phuket Patong, responded to this reviewResponded December 22, 2013

Dear chanchihming

We very much appreciate your ideal for D=Familly stay, staff, good massage comments during your stay at the Ibis Patong Phuket. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Raphael Hirsch

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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