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Reviews (1,641)
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All reviewsrooms are smallbangla roadswimming poolnice poolfree wifiwalkable distancedecent hotelroom service isshort walk to the beachpleasant staybuffet breakfastfew minutes walkstayed here for nightsthai foodphi phi islandnight lifejungceylon mall
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Reviewed February 14, 2012

Having stayed in a few Ibis hotels for work I was not expecting great things, but we loved this hotel. It was clean and tidy and new looking. The pool was lovely and the food in the restaurant was amazing, it was down a bit of a dingy alleyway but that made it look even more amazing, we were meant to stay just a few nightw but ended up staing just over 2 weeks. Staff could not have been more helpful although we had to rebook our extra nights online as they would not match the online price in reception but it was till very good value for money.

  • Stayed: March 2011, traveled as a couple
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Thank Nicola E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TJaroonteeravanitch, Manager at ibis Phuket Patong, responded to this reviewResponded March 28, 2012

Thank you for your wonderful review on our TripAdvisor profile!
We are pleased to welcome you for both business and leisure trip :)
We shall share your positive comments with our staff and continue to provide you the memorable experience whenever you visit ibis hotels.

We look forward to welcoming you back soon!

Best regards,
Thitima Jaroonteeravanitch (Ms)
ibis Thailand - Communications Centre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 10, 2012

I stayed for 3 nights during my vacation with my wife and 5yo daughter.
The hotel was clean and definitely worth the price. The location is good, really near the beach (approx 5 mins on foot).
The food was OK except that I had to take my in-room dinner from the restaurant myself. ???
The staff told me that it was just the way it should be. I've never known any hotel with that kind of rule before...
Other than that, everything else was nice. The clean swimming pool, breakfast menu, friendly staff, room size and amenities, all OK.
If I go to phuket on budget again, i'll surely pick Ibis.

  • Stayed: April 2011, traveled with family
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Thank 196A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TJaroonteeravanitch, Manager at ibis Phuket Patong, responded to this reviewResponded March 28, 2012

Thank you for sharing your experience. We are delighted that you consider ibis as your first choice for a great value holiday.
We are looking forward to welcoming you again soon at any ibis hotels in Thailand (Bangkok, Pattaya, Samui, Phuket and Hua Hin)

Best regards,
Thitima Jaroonteeravanitch (Ms)
ibis Thailand - Communications Centre

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Reviewed February 8, 2012

The ibis patong was the perfect accomodation for us and our 2 kids. The drivers out the front were extremly friendly, and the swimming pool was great. We stayed for 10 nights and would deffinately stay there again.

Room Tip: ask for the pool view room!
  • Stayed: September 2011, traveled with family
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Thank melbournemumma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TJaroonteeravanitch, Manager at ibis Phuket Patong, responded to this reviewResponded March 28, 2012

Thank you for selecting ibis Phuket Patong for your holiday with your family.
Our hotel is suitable for family to relax and enjoy a nice location and atmosphere in Phuket. We're sure that this feedback will be an encouragement to all of our staff.
Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.

Best regards,
Thitima Jaroonteeravanitch (Ms)
ibis Thailand - Communications Centre

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Reviewed February 7, 2012

The Ibis Patong is a 3 star that scores well on all things. It is perhaps the cheapest, if u make bookings right, among all the big chain hotels, and that is where it scores the most.Antilog Vacations from India is a wholesaler for Phuket hotels & packages.We booked on internet frm them as they r considered as THE ONE for Phuket packages.Low prices and absolutely delightful services.We took stay , food ,sightseeing & pick/drop frm them
.
The check in was smooth and quick, keep in mind there is a bond that they ask you to sign with a security.The pool is large and there were always plenty of sun-loungers, even when the hotel was full. The massage pavillions by the pool are great - the masseurs are very good and the whole area seems much cleaner and more professional than some of the cheaper massage 'shops' that line the streets. Our room was quite small, and would be too small if you were travelling with a child. The TV had a good range of channels, the bed was comfortable and the bathroom was compact but clean and modern.

There was also a negative side also to it-

1. The service was very ordinary, the staff quite unhelpful and at times doesn't sound polite.
2. The hallways are quite noisy and sometimes it's noisy outside.
3.Opposite hotel is garden tours.same tours like these offered in hotel in half price.
I reccomend james bond island tour with speedboat for about 35 euro.

Overall: If you are heading to Patong to party and are just looking for a place to sleep for a few hours or spend a day or two then this place is fine and good value for money. If you intend to spend a week relaxing in Patong then you need to look further than The Ibis.It looks like a typical goan hotel

Room Tip: Choose the super deluxe room
  • Stayed: February 2012, traveled with friends
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1  Thank Ankur S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TJaroonteeravanitch, Manager at ibis Phuket Patong, responded to this reviewResponded March 28, 2012

Thank you for sharing your experience at ibis Phuket Patong on our TripAdvisor profile.
We are glad to learn that you enjoyed the price, services and location.

We are sorry about the inconveniences during your stay with us and will surely pass your comment to the hotel management for immediate improvement.

We hope to welcome you back again at ibis Phuket Patong as well as any other ibis hotels in Thailand (Phuket - Kata, Bangkok, Pattaya, Samui and Hua Hin)

Best regards,
Thitima Jaroonteeravanitch (Ms)
ibis Thailand - Communications Centre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 29, 2012

We had 5 nights stay, it was fantastic. The staff was nice and helpful, both our check in & check out was very smooth. The location I thought was great, we had 2 little ones 8 & 5 and I did not want to stay anywhere too close to the riff raff! The Ibis was far enough but if you wanted to you can still walk to Bangla Road where all is happening ( about 20min walk ).And it's close to the beach, (about 10min walk).

Room Tip: Rooms facing pool have nicer views but CAN get noisy at times due to all the people at the pool areas.
  • Stayed: January 2012, traveled with family
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1  Thank magic_sounds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TJaroonteeravanitch, Manager at ibis Phuket Patong, responded to this reviewResponded March 28, 2012

Thank you for sharing your positive comments. It's always a pleasure to welcome families at ibis Phuket Patong. We thank you for your compliment on our location, staff and services and we will share this compliment to our staff as well!
We hope to welcome you to ibis Phuket Patong again as well as at any other ibis hotels in Thailand!

Best regards,
Thitima Jaroonteeravanitch (Ms)
ibis Thailand - Communications Centre

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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