This is my second time at Phu Pai and I still love it. It appears there is a new Manager running the show, as things seem to be a lot better around the resort. However one can not beat the location and the setting of this amazing place. Being High season at the moment that had really jacked up the price. Breakfast buffet had loads of choices but as always in SEasia the burners neither get turned on or not looked after, so food is forever cold under those beautiful stainless steel buffet containers. We booked for 4 nights and were told due to high season we could stay 3 nights in one villa but would have to move to the Honeymoon suite for the fourth night as they were full ( the price went up another $20 ) We agreed to this. We did however speak to the Manager, once we arrived ,maybe she could rearrange things for usto stay in our villa. That was not possible as a large group would arrive for one night. We even offered to still pay the same price and they should upgrade one of the group, not possible ! I have worked in the Hotel business for many years and if there is a will there is a way. The honeymoon suite was not worth the money as the bed was hard , the gap between the windows invited all the mosquitos and there ws absolutely nothing different from the other villas. Everyone was very friendly and helpful and the infinity pool is amazing. We could do our meditation and yoga in peace and serenity.
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