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“Best customer service”
4 of 5 bubbles Review of J. Mansion

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J. Mansion
Ranked #74 of 298 Krabi Town B&B and Inns
Edinburgh, United Kingdom
Level Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Best customer service”
Reviewed December 23, 2013

We had spent a night in a jungle in rather basic accommodation so anything close to a normal bed would have been amazing. We were so lucky to have stayed here. The highlight of the place was definitely the boss. He was so welcoming and helpful, and always greeted us and asked us how we were enjoying ourselves and if he could help with anything. I've never experience that kind of welcome and ongoing customer service...its more than a job to him.

The hotel itself was clean and the room was nice. Nothing extraordinary but it had a good air con unit, fridge (complimentary water as per), a TV, and a safety deposit box. Free Wi-Fi (with log on) also included and a pretty good reception. Laundry service is also available, 50 baht per kg. Breakfast was ok, could have been better. I'd advise trying outside the hotel. We didn't have dinner here, but I'm not sure if they did it anyway.

There are lots of tours available through the hotel, some with significant discount. We saved 600 baht on a cooking course (which I would highly recommend, called Smart Cook - they will pick you up and drop you back at the hotel, a 10 minute drive). We also went on the Four Island Day Tour, which was brilliant too. Also nearby, if you're into it, is a shooting range. I'd recommend getting a taxi as the walk is a good 30 minutes. The guy who took us into the range and showed us how to use the guns used to be security for the prince and also entered competitions for shooting.

Location of the hotel was great, right in the heart of Ao Nang in Krabi. As soon as you exit the hotel you're on the street with lots of shops, bars and restaurants. I would highly recommend Echo Bar for cocktails and a strong Wi-Fi signal (also live music at night), a 2 minute walk across the road. The beach is a 5 minute walk and has plenty of sun loungers and space for towels. You'll also find some of the best hand-bag shops here, especially one particular shop with leather bags (at a price of course but beautifully made).

I would highly recommend this hotel. Staff are exceptionally friendly and helpful and its in a great location. The only thing missing was a swimming pool, but when I think back, I didn't miss it. There is also a look out point on the roof of the hotel with great views.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NadNad56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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88 reviews from our community

Traveler rating
    18
    39
    22
    5
    4
See reviews for
5
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Business
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Antwerp, Belgium
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 10, 2013

The staff welcomed us with open arms and we felt welcome throughout the whole stay. The policy with the side night-entrance and the no-shoes-policy in the hotel was a bit weird for a hotel but we didn't really care. The rooms were rather spacious and clean and the breakfast was good. The hotel provided us with enough possible trips we could make and it was close to the beach. The only downside was the hotel's bird that woke us up in the morning and the fact that there was no supervision at night so everyone could walk in through the side-entrance.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank drostof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 12, 2013 via mobile

Found this by luck was in the irish pub across from it Only stayed here for the night with my partner room was a great price very spacious tv air con fridge very clean friendly staff great location nice place to stay if your on a buget!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ljs1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed June 19, 2013 via mobile

The room is spacious. The facility is decent. They have aircon, fan, tv cable, safe deposit box, hot water. Whether you don't really have a view, it only took 5-10 mins to walk to the beach where you can stroll or take a long tail boat to other island.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chairunisa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 12, 2013

The owner of this hotel is exceptionally welcoming - he regularly provided us with free drinks and snacks. The reception staff were also very helpful and arranged tours and phoned attractions for us.

The rooms were adequate with aircon and a fan. Minor negatives were there wasn't always hot water and the large towel in place of a sheet/blanket was quite odd. Also the curtains weren't quite big enough and the rooms are quite overlooked. Overall though a very friendly hotel and would definitely recommend.

Room Tip: We stayed here 2 nights with a night in between them away on an overnight tour so had 2 different ro...
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  • Stayed June 2013, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katrina721
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leuven, Belgium
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 25, 2013

J. Mansion has a very friendly host. The rooms where big, the bathroom was clean. The breakfast was lovely. The location is perfect. I'ts 2 minutes away from the beach. At the beach you can go to the monkeys who live nearby.
Krabi has the most beautiful sunset I've ever seen. The perfect location to go on your honeymoon.


really enjoyed staying there.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SofieStans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfield
Level Contributor
65 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed April 3, 2013

The hotel was clean and a solid two star hotel. Rooms a little sparse and AC had issues at times but the staff was wonderful and very helpful. THey responded to our issues very timely and fixed what they could. Location is great next to the beach. Skip the IRish Rover next door, not very friendly and weird vibe. Breakfast was ok.

Room Tip: no elevator so if you have heavy bags, get a lower floor. Also try for a room on the back, quieter.
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  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AngelaFairfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about J. Mansion

Property: J. Mansion
Address: 302 Moo 2, Ao Nang Beach | Muang, Krabi Town 81000, Thailand
Location: Thailand > Krabi Province > Krabi Town
Hotel Style:
Ranked #74 of 298 B&Bs / Inns in Krabi Town
Price Range (Based on Average Rates): $
Hotel Class:2 star — J. Mansion 2*
Number of rooms: 21
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Also Known As:
J. Mansion Krabi, Thailand

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