At first it seemed professional, but as the week of diving went on it became clear that Keith only cared about money. He also spent the whole time on the boat telling us how much better his shop was than other dive shops in Krabi. The quality of the dives was low. I am an advanced diver but had to stay shallow because of beginners in the group. Then I was injured during a dive, and Keith's only consern was that I must pay! Including the dives I cancelled because of the blood coming out of my nose! I do not recommend this dive shop. There is much better available.