Unfortunately we had a bad experience at P Guesthouse. On arrival, the lady at reception could not speak any English, claimed to know nothing of our booking despite booking online with Agoda and tried to tell us there was not a double air con room available. Eventually we were shown to our room, however the room was filthy - rubbish including a bag of sanitary towels were still in one of the drawers, the towels stank of damp mould, the bathroom looked like it had not been cleaned for weeks, there was no toilet roll (we had to go down and ask for some) the lights did not work in the bathroom so we were given a lightbulb which we had to change ourselves! The shower took about an hour to drain away so the bathroom continually smelt of stale water (had to leave the noisy fan on constantly) There was a balcony but it looked out onto the main road and a building site opposite - the door to the balcony was not secure at all - a great big gap even when it was locked. When we asked to move rooms, we were told that the room we were in was their best room!
On our second day we asked for the room to be cleaned but the woman didn't understand us and ended up shaking her head at us. When we returned from our day trip we found our room had not been cleaned so we had to ask for clean towels which they made an issue out of, we had to empty our own bin and again ask for more toilet roll. We had to do this throughout our 3 day stay.
We did not find the staff friendly and they seemed to spend the majority of their time on the guest computers watching YouTube videos. Other reviewers have mentioned a restaurant...I didn't even realise there was a restaurant!!
I know this guesthouse is cheap and we weren't expecting 5 star service but this was ridiculous even to seasoned backpackers as ourselves.
- Also Known As:
- P. Guesthouse Krabi, Thailand