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“Great Value, location and amenities” 5 of 5 bubbles
Review of Pullman Khon Kaen Raja Orchid

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Pullman Khon Kaen Raja Orchid
Ranked #2 of 62 Hotels in Khon Kaen
Certificate of Excellence
Santa Monica, California
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great Value, location and amenities”
5 of 5 bubbles Reviewed April 29, 2014 via mobile

This is my local getaway, just a little less than a hour from my home in Phu Khieo. This location is centrally located in the heart of the city. Across from a small mall, a few blocks from the night market and a 10 minute walk to the large Central mall.

This property has a excellent pool and it's the right temperature ! They have a very nice fitness center and a large spacious lobby to people watch.

They are well managed, staffed and still the best hotel in Khon Kaen!

Stayed April 2014, traveled with family
Helpful?
Thank Dannywla51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman_KhonKaen, General Manager at Pullman Khon Kaen Raja Orchid, responded to this review, May 5, 2014
Thank you for writing and providing positive feedback on your experience at our hotel. We are delighted to have you as our guest.

I am pleased you were able to enjoy with us here at the Pullman Khon Kaen Raja Orchid. Our downtown location certainly provides for easy access to transportation and our staffs are always delighted to assist in planning travel routes as well.

We always strive to deliver an enjoyable experience to our valued guests and we look forward to making your future stay become a memorable one.

We look forward to welcoming you back as our guest in the near future!

Yours sincerely,


Ole Nielsen
General Manager
The Pullman Khon Kaen Raja Orchid…
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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689 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Sydney, Australia
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed April 24, 2014

5 star hotel at 2 star price. Excellent selection of Asian and Western food good pool, easy secure parking, 6 lifts, great staff and pretty good English. Suggest booking one of the big rooms they are very reasonable. The big rooms could do with a bigger fridge and bar. Across the road is an IT mall and supermarket

  • Stayed April 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Pullmanhotels.com

Helpful?
Thank Peter K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman_KhonKaen, General Manager at Pullman Khon Kaen Raja Orchid, responded to this review, April 25, 2014
Thank you for posting your review on Trip Advisor following your recent stay at The Pullman Khon Kaen Raja Orchid.

I am extremely happy to hear you enjoyed our facilities and delighted to read that our Associates took such great care of you.

We look forward to seeing you again when you next visit Khon Kaen for another magical experience in the future.

Yours sincerely,



Ole Nielsen
General Manager
The Pullman Khon Kaen Raja Orchid…
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed April 24, 2014

Spent 4 days at Pulmann hotel during the Songkran festival 10 days ago.
This was my 2nd stay here and even as my 1st stay it's a real wonderful hotel, with friendly and professional staff.
Rooms are luxury and spacious, beds are perfect.
The very best experience was Le Spa , great relaxing therapyies , nicely decorated and above all highly skilled and friendly staff. They certainly wil make you return for more visits.
Prices are reasonable, good value for yr money.

Room Tip: rooms at back side may be noisy because of the location of the U bar right behind the hotel.
See more room tips
  • Stayed April 2014, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RobBornhym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman_KhonKaen, General Manager at Pullman Khon Kaen Raja Orchid, responded to this review, April 25, 2014
First of all, I would like to thank you for sharing your positive experience at the Pullman Khon Kaen Raja Orchid.

We are so happy to hear you enjoyed your stay with us. I will share your comments with the LeSpa, they started recently upgrading the services around the spa and they will be extremely happy that this is receiving positive feedback.

Looking forward to welcome you back to the hotel.

Yours sincerely,



Ole Nielsen
General Manager
The Pullman Khon Kaen Raja Orchid…
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chiang Mai, Thailand
Level Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed April 23, 2014

The Pullman is without any doubt the leading hotel in Khon Kaen and the North Eastern Province of Thailand. It is luxurious, comfortable and offers all the amenities of a 5 Star hotel. The staff are knowledgeable, courteous and very helpful

Room Tip: Ask for corner rooms
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  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Abraham1_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman_KhonKaen, General Manager at Pullman Khon Kaen Raja Orchid, responded to this review, April 25, 2014
Thank you for sharing your positive experience on TripAdvisor.

We are very happy that you enjoyed your time with us. The team will be delighted to know that they have helped in some small way in creating precious memories for you.

We look forward to welcoming you back very soon.

Yours sincerely,



Ole Nielsen
General Manager
The Pullman Khon Kaen Raja Orchid…
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
123 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 bubbles Reviewed April 19, 2014

Location is good, center of town, walking distance to restaurants, coffee shops & shopping.
Hotel overall a bit old, with a heavy decoration. Lobby bars are good, and the corner coffee shop offers a good selection.
Checking in/out takes a bit of time but staff is friendly.
Breakfast has a lot but more on the Chinese taste , less western oriented.
Rooms are big, old fashioned and very warm since AC operates only with the card being in the slot. Various options for dinning in the hotel & spa which I have never experienced.
Is the best choice in town, since big chain hotel availability is limited.
Just enjoy and don't expect too much.

Room Tip: Rooms overlooking the pool area have lots of noise in the evening from the surrounding night clubs...
See more room tips
  • Stayed April 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank grbr07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman_KhonKaen, General Manager at Pullman Khon Kaen Raja Orchid, responded to this review, April 25, 2014
Thank you for sharing your feelings regarding your stay with us.

We apologize for the inconvenience caused, regarding the check in and check out process; we have already followed up with our Front Office Manager to rectify the specific processes immediately.

We appreciate the positive comments you also made as well as the constructive feedback, which as noted above, we have fully taken on board.

We look forward to your return to the Pullman Khon Kaen Raja Orchid in the future.

Yours sincerely,



Ole Nielsen
General Manager
The Pullman Khon Kaen Raja Orchid…
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
138 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
4 of 5 bubbles Reviewed April 18, 2014

Had been visiting relatives in a nearby village and decided to have one night in a decent hotel before flying home to Bangkok.

Hotel is centrally situated near the centre of town, roads where closed due to the Songkran festivities, but the hotel was easy to find due to it's imposing size.

Very friendly and efficient check-in, and soon on our way to the room allocated.

Though we had booked a no smoking room we were allocated a smoking room on the 12th floor, and it's probably the worst room as regards smoke smell we have ever been in, every part of the room was engrained with the smell of smoke, we certainly couldn't have stayed there overnight.

We went to the front desk and were given were given another room on the 17th floor, that room was lovely. Nice sized room, very nice bathroom and very comfortable.

Didn't eat a full meal in the hotel as my partner wanted to "enjoy" the Songkran festivities, it goes on much later than other parts of the country. We did visit the bakery which has nice cakes and decent coffee.

We were promised fruit on arrival, a turn down service and a morning newspaper, none of those materialised, I assume they went to the room originally allocated.

Though we had paid for our room in advance 1,000 Baht was blocked on our credit card to "cover any mini bar use", though we did make it perfectly clear that we never use mini-bars. On check out we were asked if we had used the mini bar, which of course we hadn't, but at the time of writing this review, four days later, the 1,000 Baht is still blocked. OK not a lot of money, but I do wonder that if the money can be blocked in an instant, why does it take so long to unblock it?

All in all not a bad stay, if we visit the area again we would most likely stay there.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HuaHinGovernor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman_KhonKaen, General Manager at Pullman Khon Kaen Raja Orchid, responded to this review, April 25, 2014
Thank you for sparing your time in completing our feedback and bringing this matter to our attention and we sincerely hope that you will have no further cause for any complaint in our service and hope you are satisfied with the corrective action taken by us.

Your comments will help us serve you and all our guest better in the future.

We apologize for the inconvenience that this may have caused to you. The hotel is actively working to improve service levels and your feedback has proved to be invaluable.

We hope that you may grant us the opportunity to welcome you back in the future to experience all that we have to offer and the exceptional level of service we have become known for.

Yours sincerely,


Ole Nielsen
General Manager
The Pullman Khon Kaen Raja Orchid…
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pullman Khon Kaen Raja Orchid

Property: Pullman Khon Kaen Raja Orchid
Address: 9-9 Prachasumran Road, Khon Kaen 40000, Thailand
Location: Thailand > Khon Kaen Province > Khon Kaen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Khon Kaen
#2 Luxury Hotel in Khon Kaen
#5 Best Value Hotel in Khon Kaen
Price Range (Based on Average Rates): $
Hotel Class:5 star — Pullman Khon Kaen Raja Orchid 5*
Number of rooms: 293
Official Description (provided by the hotel):
Pullman Khon Kaen Raja Orchid is in Khon Kaen, just 40 minutes flight from Bangkok in the heart of Thailand's northeastern region. The hotel features 244 rooms and 48 suites with a remote console to control the lighting, room temperature and television. The Life Style Health Centre facilities include a swimming pool with underwater speakers, gym equipment, an aerobics room, sauna and body treatment programs. Sofitel Raja Orchid also boasts the largest entertainment complex in the region. ... more   less 
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Also Known As:
Pullman Khon Kaen Raja Orchid Hotel Khon Kaen
Sofitel Khon Kaen
Accor Khon Kaen
Khon Kaen Sofitel

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