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“Pullman Best in Khonkaen” 4 of 5 bubbles
Review of Pullman Khon Kaen Raja Orchid

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Pullman Khon Kaen Raja Orchid
Ranked #2 of 62 Hotels in Khon Kaen
Certificate of Excellence
Pune, Maharashtra, India
Level Contributor
76 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Pullman Best in Khonkaen”
4 of 5 bubbles Reviewed April 9, 2014

Not too expensive & the best available iN Khonkaen, Lavish Large room on 16th Flr With excellent view due to large glass windows. Fortunately TV has at least 5/6 English channels incl Movies & BBC - a staple diet for me. Comfortable beds & Good size bath, Chinese restaurant is incredible & renowned for its menu - Fantastic service, V courteous & have a travel shop with reasonable rates, Bakers basket with delightful treats. Morning breakfast is substantial tho dominated by Thai & Chinese foods. Centrally located. Conference rooms are posh & serve you excellent savories - We asked for some typical Vietnamese dishes & they promptly complied. In house Spa is classy & professional

Room Tip: Ask for front facing rooms for good views of city. 6th floor upwards you should get a grand view. I...
See more room tips
  • Stayed April 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Xstatic2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman_KhonKaen, General Manager at Pullman Khon Kaen Raja Orchid, responded to this review, April 11, 2014
Thank you for choosing the hospitality of Pullman Khon Kaen Raja Orchid and for taking the time to write a review about your recent experience.

It gives us great pleasure to learn that you enjoyed your stay with us, and thank you very much for sharing the gracious comments.

Thank you also for praising our associates, your words are a great testimony of their commitment and dedication to creating memorable experiences for our valued guests. We are also delighted to learn that you had a great experience with our facilities.

Again, thank you for choosing our hospitality and letting us know that we made your stay a special and cherished one. We look forward to welcoming you back to Pullman Khon Kaen Raja Orchid in the near future.

Yours sincerely,



Ole Nielsen
General Manager
The Pullman Khon Kaen Raja Orchid…
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690 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Rio de Janeiro, RJ
Level Contributor
129 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed April 8, 2014

I stayed at Pullman Khon Kaen for 7 days. Friendly staff, good restaurants. Go for the German-Italian, in the basement. The buffet at ground level is OK, but it's worth to try the German. The room was spacious, good shower, correct services. I only missed an executive lounge, but if you're not working, it may not make a difference.

  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Anatereza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman_KhonKaen, General Manager at Pullman Khon Kaen Raja Orchid, responded to this review, April 9, 2014
Thank you for sharing your feedback here at Tripadvisor with a good recommendation. We are very happy to learn that your stay was a pleasant one and thank you very much for sharing such gracious comments. It gives us energy to continue the legendary service for your satisfaction once we meet again in the future.

Again, thank you for sharing your experience and thank you also for your patronage of Pullman Khon Kaen Raja Orchid. Our team and I look forward to having you back in a not too distant future.

Yours sincerely,



Ole Nielsen
General Manager
The Pullman Khon Kaen Raja Orchid…
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Phuket, Thailand
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed March 21, 2014

I stayed this month at the Pullman Khon Kaen, i was exploring Isaan Region. Well located, closed to downtown and the night market.

Hotel is not new but everything works fine, bed and pillows are superb, i slept like a baby. The staff at the bell corner are very friendly ( actually all the staff is friendly there, i looked but did not find one).
English is good, even better than is some more touristic places in Thailand.

Hotel offered so many dining choices, i could not try all but the main restaurant is nice, and its manager was so friendly.

There is also a very nice baker corner, which serve nice coffee and their cookies and cakes were yumi.

I have to say, it was a very pleasant 2 days, and i am planning to go back.

  • Stayed March 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank arounfworldtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman_KhonKaen, General Manager at Pullman Khon Kaen Raja Orchid, responded to this review, March 24, 2014
Thank you so much for taking the time to share your positive experience at our hotel with others in the TripAdvisor community.

I'm so pleased to hear that you enjoyed the spaciousness of our guestrooms and that our staff was accommodating during your stay. We are all looking forward to seeing you on your next visit to the Pullman Khon Kaen Raja Orchid.

Yours sincerely,


Ole NIELSEN
General Manager
The Pullman Khon Kaen Raja Orchid…
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Lonon
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 18, 2014

I have stayed at several hotels in khon kaen - many can beat the pullman on price - but none can beat the high standard and comfort. The food is excellent and the service first rate. I will be back in just over a month and i am looking forward to it!
If there has to be one issue [and it is outside of the hotel's control] it is the nearby discos which create a "thump thump thump" into the small hours - I can easily resolve this with my trusty earplugs!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lhrlyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman_KhonKaen, General Manager at Pullman Khon Kaen Raja Orchid, responded to this review, March 20, 2014
Thank you returning to visit us and choosing us for your visits to the Pullman Khon Kaen Raja Orchid!.

We sincerely appreciate receiving your wonderful comments and it's a pleasure to share your views about our service and overall personalization with our team who love to hear their efforts are appreciated. This will surely motivate them to redouble their efforts.

We look to welcoming you back on your next visit to the Pullman Khon Kaen Raja Orchid!

Yours sincerely,



Ole Nielsen
General Manager
The Pullman Khon Kaen Raja Orchid...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth, United Kingdom
Level Contributor
73 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed March 15, 2014

We have stayed at The Pullman about 30 times over the last six years, for stays of about three days on each occasion. We have also stayed at several of the other top hotels in Khon Kaen and The Pullman is far and away the best. This is a luxury hotel by any standards and we always receive excellent service and a very warm welcome from the staff throughout the hotel.

I can only vouch for the 'Deluxe, Renovated Rooms' and 'Junior Suites', and these have always been in excellent condition with lovely furnishings and fittings. I realise that this does not agree with some other reviews so maybe it is worth booking the 'Renovated Rooms'? Certainly the TV and all fittings in our rooms have been smart and modern with excellent wi-fi, aircon etc.

The many restaurants in the hotel are good and the main restaurant, The Pavillion, is excellent and provides a very wide ranging breakfast with many choices from all over the world.

All in all, this is a really wonderful hotel for a luxury stay and offers very good value for money. We will definitely stay here whenever we are back in Khon Kaen.

Room Tip: The modern Central, (pronounced Saint Ann by Thais!!), Shopping Mall is only five minutes walk away...
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Gadfly2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman_KhonKaen, General Manager at Pullman Khon Kaen Raja Orchid, responded to this review, March 16, 2014
Thank you for taking time to write a review regarding your recent stay with us here at the Pullman Khon Kaen Raja Orchid. We were very happy to hear that you were able to return again after staying with us.

We were even happier to hear that you enjoyed this stay as much as the last. Thank you so much for the kind words regarding our staff being friendly and warm welcome. We will be sure to share this with them as it is always nice to hear what our guests are saying.

Thank you again for your wonderful review and we do hope to see you back again soon!

Yours sincerely,



Ole Nielsen
General Manager
The Pullman Khon Kaen Raja Orchid...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
S.E. Asia
Level Contributor
102 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
2 of 5 bubbles Reviewed February 25, 2014

I first stayed at this hotel when it was the only Sofitel in Thailand. It was the real glamourpuss of the Northeast and a shiny welcome to Issan.

A recent stay was depressing with that memory in mind. Old dilapidated TVs with remote controls so worn you could not see the number (as Fox News was the only western news show the TV did not get much use). Water in the spacious showers was never hot, carpets are worn, lamps and bedside consoles are weary with age. There is so much deferred maintenance at this hotel that it is impossible to list them all. Downgrading to a Pullman is generous. The hotel even has the smell of decomposition.

No real Thai restaurant in the heart of Issan is bizarre when there are mediocre Chinese, Vietnamese, Japanese. The deserted Vietnamese resataurant where we dined was particularly poor.

Staff are friendly as always in this part of the country. Full of meetings and conventions the hotel keeps going and likely will for some time until it becomes an Ibis.

Location is the best but it shares this advantage with several others including the much imporoved Kosa hotel nearby.

  • Stayed February 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Wine_Merchant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman_KhonKaen, General Manager at Pullman Khon Kaen Raja Orchid, responded to this review, February 27, 2014
Thank you very much for choosing our hotel to be your accommodation choice and sharing your feedback, as all feedback helps us to ensure we are continually innovating and improving the service that we offer.

I have noted your experience with the room such as TV, remote control, shower, carpet and your feedback has been shared with our Housekeeping Manager, as it is certainly not acceptable and should not be experienced by any of our guests. I sincerely apologize for this oversight.

I thank you for bringing your concerns to our attention. I always accept the positives with the negatives this way we grow and better ourselves from the competition.

Again thank you and I look forward to welcoming you on your next visit to the Pullman Khon Kaen Raja Orchid.

Yours sincerely,


Ole Nielsen
General Manager
The Pullman Khon Kaen Raja Orchid...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pullman Khon Kaen Raja Orchid

Property: Pullman Khon Kaen Raja Orchid
Address: 9-9 Prachasumran Road, Khon Kaen 40000, Thailand
Location: Thailand > Khon Kaen Province > Khon Kaen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Khon Kaen
#2 Spa Hotel in Khon Kaen
#5 Best Value Hotel in Khon Kaen
Price Range (Based on Average Rates): $
Hotel Class:5 star — Pullman Khon Kaen Raja Orchid 5*
Number of rooms: 293
Official Description (provided by the hotel):
Pullman Khon Kaen Raja Orchid is in Khon Kaen, just 40 minutes flight from Bangkok in the heart of Thailand's northeastern region. The hotel features 244 rooms and 48 suites with a remote console to control the lighting, room temperature and television. The Life Style Health Centre facilities include a swimming pool with underwater speakers, gym equipment, an aerobics room, sauna and body treatment programs. Sofitel Raja Orchid also boasts the largest entertainment complex in the region. ... more   less 
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Also Known As:
Pullman Khon Kaen Raja Orchid Hotel Khon Kaen
Sofitel Khon Kaen
Accor Khon Kaen
Khon Kaen Sofitel

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