I have stayed at the Pullman (formerly Sofitell) Raja Orchid more times than I care to remember.
It's nice to be welcomed back by familiar faces of the staff and feels like a home from home. Particular thanks to the Bell staff (Aor and colleagues) who welcome us like long lost friends each time we arrive, also the restaurant manager in the "Underground" always says welcome back (although I did not see him on this trip). Strangely though I have never spoken to the general manager despite having stayed here at least two times per year for the last 12 years, a good thing as nothing serious to complain about.
Check in is fast and efficient, I had to extend my stay by one day due to illness and this was as easy as a phone call, although I did get another phone call to confirm my intentions at midday on the day of the extension. The renovated rooms (not sure which floors in total but 13 which is also smoking thank goodness) are very pleasant, don't expect a super-modern style, that is not what this hotel offers, but it is clean bright and comfortable. Very nice beds and linen, choice of pillow sizes. If I could change one thing about the rooms it would be to add some more down lights in the bathrooms especially over the bath, I don't think that would be too difficult either.
The restaurants in the underground and Pavilion offer consistent quality and limited but sufficient range of choices. One thing I have noticed it the upward march of prices over the years and a very peculiar thing that was resolved about 2 years ago but has returned with he latest food price hikes! Order spaghetti bolognaise in the restaurant and pay 100B more than room service for the same item, strange? Maybe I should not point this out as the inevitable will be that the room service price will also be increased. Breakfast is vast although what I really miss is un-smoke bacon, while rare in Thailand I have noticed some of the better hotels are offering this. If you are reading F&B manager please add Un-Smoked bacon to the breakfast selection, even at request. The Pavilion buffet is also reasonable value for money and I can usually find a good selection of food that I fancy. From my personal experience I can safely say that the food hygiene is good here, I have never been taken ill from eating anything in this hotel, keep up the standard :)
The pool is relatively unchanged to look at since the switch from Sofitel to Pullman, however the pool service has gone downhill somewhat, you are no longer greeted by pool staff with towels and it's difficult to get the attendants attention to take food and drink orders.
Room noise from other establishments in to the early hours could well be a problem, however I don't mind this and usually go out for a few drinks in said bars anyway.
The Pullman continues to offer a consistent service and standard, food prices are rising a little too fast and the slightly dated rooms may become an issue if there is not an ongoing renovation program especially with new offerings such as Glacier hotel and Centara (new custom build), for now however the Pullman will continue to be my hotel of choice in Khon Kaen.
- Official Description (provided by the hotel):
- Pullman Khon Kaen Raja Orchid is in Khon Kaen, just 40 minutes flight from Bangkok in the heart of Thailand's northeastern region. The hotel features 244 rooms and 48 suites with a remote console to control the lighting, room temperature and television. The Life Style Health Centre facilities include a swimming pool with underwater speakers, gym equipment, an aerobics room, sauna and body treatment programs. Sofitel Raja Orchid also boasts the largest entertainment complex in the region. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Accorhotels.com, Hotels.com, Expedia, Agoda, Orbitz, Travelocity, Hotwire, TripOnline SA and HotelQuickly so you can book your Pullman Khon Kaen Raja Orchid reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Pullman Khon Kaen Raja Orchid Hotel Khon Kaen
- Sofitel Khon Kaen
- Accor Khon Kaen
- Khon Kaen Sofitel