We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Nice hotel.” 4 of 5 bubbles
Review of Pullman Khon Kaen Raja Orchid

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Pullman Khon Kaen Raja Orchid
Ranked #2 of 62 Hotels in Khon Kaen
Certificate of Excellence
Khon Kaen, Thailand
Level Contributor
58 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Nice hotel.”
4 of 5 bubbles Reviewed May 8, 2012

Pullman Khon Kaen

Have stayed in Pullman, Khon Kaen several times, back to when it had another name.
This is not a cheap hotel.
As soon as one walks in, one can feel a very relaxed atmosphere.
Big and spacious lobby area.
Fairly quick check in procedures.

The rooms have always been very clean, and have a very good layout.
Nice bathroom.

Enough number of elevators, so one does not need to wait long for one.

Staff is very friendly, but do not speak good English.

The tv channels are mainly dubbed into Thai, which puzzles me, since the hotel has an international wibe.

Room service is quick, and the food is good. Nice portions.

However, if one has a room in the wrong section, the base and drum beat from a night club, can be heard until almost 2 AM. This beat can be heard all the way up to floor 20.
I normally heard this when I had a smoking room.

The Lobby is a perfect spot to relax with a cup of coffee.

The restaurants are very good. Good service and good food indeed.

Conclusion is that I can easily go back to this hotel if I need one, and can recommend it to friends and family.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank MisterKai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman_KhonKaen, General Manager at Pullman Khon Kaen Raja Orchid, responded to this review, June 12, 2012
Thank you very for taking time to review the Pullman Khon Kaen Raja Orchid.

We were delighted to read that you liked our hotel and appreciated the friendliness of our staff.

However, thank you very much for your comment regarding to the noise disturbance in the late night. This problem is out of our control due to the bars around do not belong to our hotel. However, we have sent a letter to ask for co-operation from the local authorities concerned with noise pollution.

We will share your comments with our team. It was certainly a pleasure for us to be at your service and we look forward to welcoming you again to the Pullman Khon Kaen Raja Orchid.

Yours sincerely,



Ole Nielsen
General Manager
The Pullman Khon Kaen Raja Orchid…
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

690 reviews from our community

Traveler rating
    325
    243
    75
    38
    9
See reviews for
112
215
77
181
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Adelaide, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 3, 2012

The hotel is really exceptional but as with all hotels, there are always some small improvements that can make the stay even better. the following suggestions may help:

Travellers typically arrive with their clothes creased in theisuitcase. Unlike most hotels I stay in, the Pullman has no iron or ironing board in teh rooms. This would help guests when they arrive as the laundry service takes too long.


I had difficulty connecting my laptop to the internet even though I followed the instructions on teh card. I eneded up using the Business Centre. I suggest that guests wanting to use in-room internet be offered a connection service by staff if they request it.

I have often stayed at the hotel and have found the food excellent but it seems to be the same menu.
I feel that the chefs can put a couple of new Thai dishes on the menu such as Thai Green Curry, Pad Thai or Tom Yum soup.
The breakfast menu is fine but the food choices limited. Eggs, omelettes, bacon, and fried bread are standard western food but I think some choices of Thai food such as Thai chicken with vegetables should be added.

Like most westerners I tend to eat more Asian food for breakfast as we are getting too fat on western food and trying to eat more heahy food (not just salads).
Anyway I always love staying at the hotel and I even had my honeymoon suite there in 2002.

I had exceptional service from the waiting staff and the housekeeping staff and I always recommend the hotel to my friends and business colleagues.

I hope my comments are useful.

Mark G Cody
markcody4@hotmail.com

  • Stayed April 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank trenance2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman_KhonKaen, General Manager at Pullman Khon Kaen Raja Orchid, responded to this review, June 12, 2012
Thank you very much for choosing our hotel to be your accommodation choice and taking the time to write us constructive comments on our service.

I have read your comment regarding the Internet access. I am sorry that your experience did not meet your expectations. I have talked to our Director of Finance care of IT Department to check the Internet system and improve our access for more efficiency.

Your comments are extremely valuable to us in improving and maintaining our standards.

Thank you again for sharing your experience and we look forward to welcoming you again to the Pullman Khon Kaen Raja Orchid.

Yours sincerely,


Ole Nielsen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Essex, UK
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed April 23, 2012

We stayed at the Pullman Raja Orchid over Songkran, the Thai New Year in April 2012. It was an excellent base for viewing the festivities and provided a safe haven when th stree got a bit too wet!
There were 6 of us; grandparents, father & mother and two children (6 & 4). Rooms were excellent and well furnished.

  • Stayed April 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank EssexGrampa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman_KhonKaen, General Manager at Pullman Khon Kaen Raja Orchid, responded to this review, June 12, 2012
Sawasdee Krab! Greetings from the Pullman Khon Kaen Raja Orchid.

Thank you very much for choosing our hotel to be your accommodation choice and taking the time to write us a comment.

We very much appreciate that you enjoyed your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback.

I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

We look forward to welcoming you back to the Pullman Khon Kaen Raja Orchid in the not too distant future.

Yours sincerely,


Ole Nielsen
General Manager
The Pullman Khon Kaen Raja Orchid…
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thailand
Level Contributor
70 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed April 18, 2012

We passed through Khon Kaen driving back from Vientiane to Bangkok, and selected this hotel as it is probably the most famous in Isarn. This used to be a Sofitel, now re-branded Pullmann, and one cannot miss the hotel as being the tallest building in the city. Unexpected sizes and luxury in this city of the Northeast, but very busy. I can only confirm what the previous reviews state. Only disappointment was the food at the brewery (Italian section) with a pizza tasting more like it came from an American food chain than from a Pullmann hotel. Very comprehensive breakfast however.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Baanbellerive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman_KhonKaen, General Manager at Pullman Khon Kaen Raja Orchid, responded to this review, April 19, 2012
Sawasdee Krab! Greetings from the Pullman Khon Kaen Raja Orchid.

Thank you very much for taking time to post this review. It is always a pleasure to receive positive feedback.

However, thank you very much for your comment regarding food taste. I have talked to our Executive Chef to be more meticulous on food taste development in order to meet all guests’ requirements.

Your comments are extremely valuable to us in improving and maintaining our standards.

Thank you again for sharing your experience, and we look forward to welcoming you back to the Pullman Khon Kaen Raja Orchid in the not too distant future.

Yours sincerely,


Ole Nielsen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
62 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 bubbles Reviewed April 15, 2012

For the money paid you aren't going to get better value. The hotel itself is ok it's a bit like a Raddisson every room is the same.

We had a room on the 22nd floor and the view across Khon Kaen was pretty good. We did not hear the nightclub that everyone talks about.

The restaurant was very good value and the Thai food served was very good albeit in small portions.

For £50 a night you would struggle to beat this place.

Only downside was the internet was not working when we visited.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank OFM77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman_KhonKaen, General Manager at Pullman Khon Kaen Raja Orchid, responded to this review, April 19, 2012
Thank you for taking the time to tell us about your experience at the Pullman Khon Kaen Raja Orchid.

We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. However, I do apologize for the Internet connectivity that did not meet your expectation. I have talked to our IT Manager to check the Internet system and improve our access for more efficiency.

Thank you again for sharing your experience, and we look forward to welcoming you back to the Pullman Khon Kaen Raja Orchid in the not too distant future.

Yours sincerely,

Ole Nielsen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Khon Kaen hotels
1.2 mi away
AVANI Khon Kaen Hotel & Convention Centre
0.1 mi away
Glacier Hotel
Glacier Hotel
#7 of 62 in Khon Kaen
4.0 of 5 bubbles 110 reviews
0.2 mi away
Charoen Thani Khon Kaen
Charoen Thani Khon Kaen
#5 of 62 in Khon Kaen
4.0 of 5 bubbles 145 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Kosa Hotel
Kosa Hotel
#4 of 62 in Khon Kaen
3.5 of 5 bubbles 147 reviews
0.7 mi away
Piman Garden Hotel
Piman Garden Hotel
#11 of 62 in Khon Kaen
3.5 of 5 bubbles 56 reviews
1.2 mi away
The Terminal Hotel
The Terminal Hotel
#9 of 62 in Khon Kaen
4.0 of 5 bubbles 21 reviews
Show Prices
Show Prices
Show Prices

Been to Pullman Khon Kaen Raja Orchid? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pullman Khon Kaen Raja Orchid

Property: Pullman Khon Kaen Raja Orchid
Address: 9-9 Prachasumran Road, Khon Kaen 40000, Thailand
Location: Thailand > Khon Kaen Province > Khon Kaen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Khon Kaen
#2 Spa Hotel in Khon Kaen
#5 Best Value Hotel in Khon Kaen
Price Range (Based on Average Rates): $
Hotel Class:5 star — Pullman Khon Kaen Raja Orchid 5*
Number of rooms: 293
Official Description (provided by the hotel):
Pullman Khon Kaen Raja Orchid is in Khon Kaen, just 40 minutes flight from Bangkok in the heart of Thailand's northeastern region. The hotel features 244 rooms and 48 suites with a remote console to control the lighting, room temperature and television. The Life Style Health Centre facilities include a swimming pool with underwater speakers, gym equipment, an aerobics room, sauna and body treatment programs. Sofitel Raja Orchid also boasts the largest entertainment complex in the region. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Travelocity, ACCOR and Hotels.com so you can book your Pullman Khon Kaen Raja Orchid reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pullman Khon Kaen Raja Orchid Hotel Khon Kaen
Sofitel Khon Kaen
Accor Khon Kaen
Khon Kaen Sofitel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing