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“Average hotel around the town”
3 of 5 bubbles Review of River Kwai Hotel

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River Kwai Hotel
Ranked #50 of 78 Hotels in Kanchanaburi
Bangkok, Thailand
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Average hotel around the town”
3 of 5 bubbles Reviewed February 24, 2012

I came there to have seminar with my company colleagues. I think the hotel was rebuilt last year and included ABF was reasonable as the price around 1000-1200 baht. And the meeting room was comfortable that's the main point for us to stay there. If you want to walk around the town I recommended this hotel where's nearby bus station, restaurants, convenient stores and mini Department store "KanokKarn".

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nirawtap A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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251 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
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  • Japanese first
  • Korean first
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  • Any
English first
Bangkok
Level Contributor
181 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
2 of 5 bubbles Reviewed February 7, 2012

This hotel is very well located on the same road between both the bus and railway stations. Short motorbike taxi ride to most places. The staff are very good. We had only one issue with staff during our stay and that was on returning to the hotel one evening we needed assistance with the internet connection (needed password / login) but could find not front desk staff. A clearner came forward to assist and much to our surprise she went behind the front desk and woke up the girl sleeping under the counter. The girl got up and was very grumpy and unhappy she had been woken up. She obiously was not fully awake when she bad mouthed us in Thai and failed to realised that the people I was with...WERE THAI...and fully understood what she had said. When they challenged her she rubbed her eyes, yawned and walked off. Unusually for Thais, my friends were furious and it was all I could to stop them from going after her. Very unpleasant young lady who feels that work time is sleep time and customers are a nuisance. Other than this young lady all other staff more most helpful and welcoming.

Apart from the location and the staff, this hotel is very very old, outdated and filthy. The lobby gives it away as being dated and it has a few large water stains on the ceiling. Lifts are old, clumsy, small and loud. The first thing I noticed on the way to my room on floor 3 was the huge black mould stains on the walls, thread bare carpets and the damp smell. We had two rooms (334 and 336) 334 smelt fine but 336 was vile smelling...it smelt of damp, urine and something else that made us all gag. We insited on changing rooms. Room 339 smelt ok. Both bathrooms were small and very outdated, the tiles in the bath / shower area were mostly covered in black mould, toilet was dirty. To get to the sink the bathroom door needs to be closed and the door opens inward and covers the sink in the small bathroom.

Towels were probaly the original when the hotel first opened. They were hard, frayed, colour faded (or white turned to brown / grey) and thread bare.

Beds were very hard, laying on the floor boards would have been more comfortable.

Food here is just average and over priced for what is served.

The hotel has a disco, we did not go in here but we did eat at the "Cowboy Beer Bar" just outside the lobby. Food was ok but over priced, service was ok but nothing note worthy. There is a live band and they were just simply not up to the task. Tables / seating very uncomfortable and it is difficult to get away from speakers that are turned up so loud they are at bursting point.

The hotel advertises WiFi included free, this is true all though on our floor the connection was very poor and slow and continually dropped out. Also the logins provided are timed at 3 hours, we were told they were for all day and when they timed out we were surprised.

There are no in-room safes. All valuables must be left with reception, aparently they have safety deposit boxes. Although on each occassion I returned to the hotel my laptop and PDA were laying on the floor behind the reception desk.

Airconditioning was old system and barely worked.

I looked in to a number of rooms as the maid was cleaing and left doors open to air (security not very good) and on level 3 I could not find one room that was not old and mouldy. The pictures of rooms on the website do not truly reflect the rooms that I stayed in or was able to inspect whilst we stayed here.

Pool is on level 2 and a walk along the passageway, across a walk way, down the stairs. Does not look like it gets much use.

It is a shame that this hotel has not been taken care of because it has potential, great staff and very well located. We had read about this hotel on another website so booked...my fault as I should have read TripAdvisor before booking.

There are many places to stay in Kanchanaburi at all levels of prices. We met lots of very nice locals who were only too happy to provide recommendations. Many smaller boutique hotels with very nice rooms staring at THB 600 per night. Next time I visit Kanchanaburi I will not book in advance but turn up and take the opportunity to visit a few of the hotels and see which I prefer before spending my money.

Room Tip: If you do stay here ask for a room on the opposite side of the hotel from the disco. It does get lo...
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  • Stayed February 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MG22Bangkok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Kanchanaburi hotels

Amsterdam, The Netherlands
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed January 27, 2012

The (old)hotel is ok for one night, swimming pool is good, the food no so.
Advise: ask for the (new)studio on the 5th floor, railway side the road side is noisy.
Hotel is mostly visited by Thai people.

Room Tip: Chooze the new studio
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  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank donamiel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 bubbles Reviewed January 12, 2012

I stayed at the River Kwai hotel for 4 nights and found the place to be dated dirty and expensive, the only good thing I can say was the staff were polite and tried to be helpfull but had limited English. We had a family room which was basically a double with an extra bed and at a cost of 1950 baht a night it was extremely expensive by the standard of other hotels in Thailand. There was no tea or coffee making facillities in the room and the breakfast wasn't the best. All in all not a great experience

Room Tip: don't stay here
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  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank billy a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed January 7, 2012

Very noysi place. The rooms were more or less ok but everything in general is quite old. There is a discotheque just 5 metres from the gate of the place and during our stay there was a concert in the restaurant of their terrace, We were quite tired and could not sleep.

And there was no wi-fi, which I consider just unacceptable.

Not a very nice option for Kanchanaburi, we changed after our first night to other place.

  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HD80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, Utah
Level Contributor
7 reviews
6 hotel reviews
1 of 5 bubbles Reviewed December 29, 2011

We stayed at this hotel for two nights. The staff was extremely friendly the first night (as all hotel staff is in Thailand) but when it came time to pick up our meal vouchers for the next day they told us we had yet to pay for our second night. We, unfortunately, did not have a receipt from when we had payed the day prior. After an hour of discussing the situation, during which time they refused to show us their records, we wound up paying double. ALWAYS ASK FOR A RECEIPT!

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 06happytraveller88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi
Level Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed April 27, 2011

After a visit to the Bridge on River Kwai...if u looking for a place to stay over- night, head straight to River Kwai Hotel. You can walk in and get a room in case u r lucky, I was or u can make reservations. The hotel is excellently located on the main road, has plenty of dining options and great service....

  • Stayed January 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ajaidel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about River Kwai Hotel

Property: River Kwai Hotel
Address: 284/15-16 Sang Chuto Road, Kanchanaburi 71000, Thailand
Location: Thailand > Kanchanaburi Province > Kanchanaburi
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in Kanchanaburi
Price Range (Based on Average Rates): $
Hotel Class:3 star — River Kwai Hotel 3*
Number of rooms: 81
Reservation Options:
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Also Known As:
River Kwai Kanchanaburi

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