We stayed for two nights and two rooms with our friends last June 2012 (its a low season)
1.) We were over charged in our food; they charged us 1,042 Thai Bhat, when we double-checked the price list of the room-service menu, it summed up only that our bill is 800 bhat.
2.) Upon check out the Receptionist arguing to us that we consumed two bottles of water, though we used only 1 of them. We need to go back to our room, which is far from the reception just to prove to the housekeeping who checked to our room.
3.) We were asked to, if we took a hanger from their cabinet. Because again house keeping staff can't find it.
We came from middle east, do you think we fly and stayed to your hotel just to steel your hanger, why is your hanger is gold?
I think the HK staff is still sleeping or dreaming, because all items can't find in the room.
End of all this hassle we missed our bus going to Bangkok
Even though the hotel is beautiful I dont think so that I will come back to this hotel and recommend to our friends because of th service that provided.More
- Free Wifi
- Free parking