We arrived and were immedialtely given a cold drink and towel , the room was available instantly. The hotel is in the centre of Hua Hin which starts , just a 200 m walk from the reception desk through the beautiful gardens . To the rear of the hotel is the beach . Also the swimming pools which are kept imaculately clean.
Room had some nice touches --quite air con + fan,large private balcony , bath + shower you can also open a screen in the bathroom and watch TV from the bath.
Break fast is fantastic , international range of food , inc dim sum , sushi , chinese dishes , exotic fruit , cakes and european style food ------do not miss it.
The staff were great all spoke english to an acceptable level, all were keen to help and took a genuine intrest in their guests and their work.-----which is not the case in many english or american hotels i have stayed at .
The room was cleaned twice a day frequently small bowls of fruit or snacks were left for us, in the mornings a newspaper was delivered.
TIP; If you stay take the " Club Deal" which includes use of a lounge , a free cocktail hour and other benifits.
The cocktails were made with good quality spirit , fruit juice diet drinks were avialable ; unlike some hotels that pretend to be 3 , 4 , or 5 star.
TIP; The hotel has a spa and offers massage and other treatments [ unfortunately they are about 10 X the price of any establishment out side WHY DO HOTELS DO THIS! ]. Go just outside the main gate you will find a great range of treatments from qualified and competent persons starting from 250 bhat [ approx £5 ,incredible value, you will also be supporting local businesses].
We eat out every night for about the price of a cup of coffee each back home , we had no stomach problems and were never short changed . If you want to stay in , the food is great , there are also some very good value themed buffets.
There are some baech traders , but unlike some countrys they were polite and if you said "no thank you " left you alone.
TIP Hua Hin has a Tesco shop [ believe it or not } approx 1km from the hotel , a good place to go for keenly priced souviners such as spices , or drinks.
Negatives1, There is not an" in house movie channel " as some brochures state , but there are 2 usa channels that show movies.
2; The Thai staff are great but they are unsure of how to address bad behaviour
when a parent throw a dirty nappy into some bushes [in front of a staff member]
then told her dirty child to go and swim in the jacuzzi , despite signs saying "no
children " he did nothing . YUK!
There are a few steps in hotel and no lift , we were on the second floor and i feel sure that we would haqve been offered a move , if we had wanted one.
I REPEAT -- IF YOU WANT THE BEST AND YOU ARE GOING TO HUA HIN , YOU MUST STAY IN THIS HOTEL !!.