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“Perfect holiday here....in Hua-Hin”

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Centara Grand Beach Resort & Villas Hua Hin
Ranked #3 of 144 Hotels in Hua Hin
Certificate of Excellence
Reviewed July 14, 2012

We repeat our holiday near by every year here in Centara Hua-Hin which was Sofitel before.
Excellent services staff with service mind, specially the chef fir breakfast. They are cool... My son love to talk with them and ask a lot about food, cooking and they really explaination, show the kids how to do. Very Lovely.
Location is also perfect to night market, sea food restaurant. Hotel itself has good facility, a few swimming pool and very arrangement Kids activity. We recommend Centara Hua-Hin you will find your really holiday here...

Room Tip: Room with sea view is perfect, a whole day wind. We love ground floor it is easy to the kid.
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  • Stayed: April 2012, traveled with family
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Thank beyoursunshine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this reviewResponded July 25, 2012

Dear Value Guest,

Thank you very much for taking the time to post your review of Centara Grand Beach Resort & Villas Hua Hin on TripAdvisor. We are very pleased to note that you enjoyed our resort and hotel facilities as per your positive rating.

We are always very happy when we know that our guest are relaxed and have enjoyed their stay with us. We also very much appreciate your recommendation of our resort on TripAdvisor.

We look forwards to being able to welcome you back to Centara Grand Hua Hin in the future.

Sincerely yours,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed July 14, 2012

A year ago was the last time we visited the Centara Beach Resort, that was the third time we chose this resort as some kind of beach break after 3 weeks of non stop travelling around South East Asia.
The first time we visited this hotel was when I was 9, I can remember thinking it was the best hotel in the word.

The two visits after the first visit I could see this wasn't the hotel I visited earlier anymore, the facilities were nice as they were but the rooms were way worse then before. the rooms weren't as clean and the bathroom seemed old.
It just did not have the feeling of class and luxury it had earlier.
I guess you could blame the fact that it isn't a Sofitel hotel anymore, but it is just a shame how such a good hotel could turn so dissapointing.

  • Stayed: August 2011, traveled with family
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Thank Bob F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this reviewResponded July 25, 2012

Dear Value Guest,

Thank you very much for choosing to stay at Centara Grand Beach Resort & Villas Hua Hin, and for taking the time to leave a review of your stay with us on TripAdvisor.

Yes, we are changing brand between Sofitel and Centara. Beyond the change of brand, nothing regarding the hotel standards will be modified. Our hotel, which has been completely refurbished in anticipation of this re-branding, will continue to dedicated service as before and our team remains the same as well as all guestroom are renovated in order to meet our guest expectation.

Thank you once gain for your review and we looking forward to perhaps welcoming you again to Thailand and Hua Hin, we remain,


Sincerely yours,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 14, 2012

We had 2 adjoining rooms in the main building which were reminiscent of Raffles in Singapore. Loads of space by the pool meant no unsightly rush for the loungers and service was excellent. A short walk into the centre of Hua Hin gave a large choice of restaurants (see separate review)

Negatives, very few, the Elephant bar was exquisite but pricey a more informal 'pub style' bar would have been nice. The adjacent beach was also nothing to write home about.

Positives, lovely rooms, staff and great selection for breakfast (although would have preferred to have been given a pot of coffee rather than having to ask for refills). The pool areas were very nice.

  • Stayed: July 2012
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Thank Crabbies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this reviewResponded July 25, 2012

Dear Value Guest,

We appreciate the time and effort you have spent in rating our service and it is only through your in valuable feedback that we are able to continue to tailor our services and facilities to meet the discerning needs of our clients.

Regarding your comments on the service and hospitality given by all the staff are most gratifying and will be shared with all the team. Your comment about the price at Elephant bar has been carefully noted and consideration for our next operation review.

We look forward to your next visit and rest assured of our undivided attention and utmost service at all times.

Sincerely yours,
The Management

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Reviewed July 13, 2012

Stayed at this hotel for 10 days at the end of June 2012. 2nd time I have stayed at this hotel and get was absolutely faultless. Gardens superb. Breakfast was the best I have had in any hotel and the choice was amazing. Quality of the rooms and size out of this world. We had a direct sea view with a beautiful balcony. Cant wait to go back. Far superior to the Grand Centara in Koh Samui which I also stay at regularly.

  • Stayed: June 2012, traveled with family
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2  Thank Russell S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2012

this hotel was beautiful, staff were extremely attentive and couldnt do enough for the guest!
high tea is a must - the Sunday high tea buffet is key!

  • Stayed: June 2012, traveled with family
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Thank jen964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this reviewResponded July 25, 2012

Dear Value Guest,

Thank you very much for taking the time to leave your review of our resort on TripAdvisor. We are very pleased to read that you enjoyed your stay with us and also enjoyed our High tea buffet.

On behalf of all the staff here at Centara Grand Beach Resort & Villas Hua Hin, we profoundly hope that we will have the opportunity to be able to welcome you back to our resort again in the future.

Sincerely yours,
The Management

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Reviewed July 12, 2012

Located on the beach front, as well as prime area at center of Hua Hin, walking distance to Night Market, huge hotel compound, spacious balcony, soft and big bed, family friendly hotel with well preserved and maintained Colonial building, great service and smiling staffs are some of the few points to start this Review.
As everybody before me has mentioned, it’s a five stars Hotel with amazing services and staffs. When we check-in, they straight away offered a complimentary Extra-Bed for my son, who is 11 yrs old. When we were inside our room, during our “Exploration” in our new-found paradise, we noticed that the huge, nice cupboard is unusually dark inside and we were exchanging opinions that if it has a light inside it would be perfect. After our luggage are delivered by the bell boy and after a short period, a maintenance guy knocked on our door and asked permission to repair the malfunction cupboard light. We have not informed housekeeping yet, but the bell boy did! Our bath tub has a drainage problem, after three of us had shower. But the housekeeping staff found out during her duty and again without our complaint, the maintenance guy already repairing it! You would get 2 times a day make-up room and they would replace any tower that you already used and supplied new complimentary water bottles for every empty ones. The housekeeping staff assign to our room, who has a polite smile and insist politely to offer her service every time, is a very outstanding staff. We didn’t have a nice opportunity to ask her name to say compliments to her in this review, felt so sorry about it.
This amazing hotel has three wings, namely, Colonial Wing, Railway Wing and Garden Wing. The first two wings have most of the rooms facing sea side and the latter one with totally garden view. If you happen to choose this hotel, ask for the rooms in Colonial wing and Railway wing. My personal favorite is the Colonial wing. Each wing has its own pool with varying depths. If they could step up pool cleaning and maintenance, it would be more pleasant.
As our booking is without the breakfast, the front desk staff offered us the breakfast with the price of 750THB per person with half-priced for my son. With this pricing, we usually do not bother to even check it. But the amazing hotel has already impressed us and we were willing to give it a trial. The first morning, I checked the crowd and there were quite considerable customers there. The second morning, I surveyed the foods they are providing and amazed to found out wide selection and huge range of food including rare to find Smoothie station, Crepe and Waffle station with 4-5 jams to choose, along with usual Asian dishes including Dim Sum, Egg station, Wide range of Pastries, Bread and Cake. After that, I’m very convinced that we must give it a trial not to regret it later. The third morning, we went there to have our much awaited breakfast and we regret it!!! As the Dim Sum are starch balls with pork and shrimp flavored, Sandwich breads, Marble pound cake and fruit cake are all staling and almost like eating poor quality soft cookies! Bacon at the first batch is crispy so went for second batch, which is soft and poorly cooked. The worst is the Asian counter, as Vegetable Sautee was way too overcooked; the stir-fried Rice noodle formed a block of brown starch. The Pork and Basil was no need to taste as you could clearly see that even the Bean Stalks were overcooked. So our savory breakfast has to finish up with few sausage and very stale sandwich. When we start our dessert, we found out that cakes and pastries are stale and hard so you could not finish it. Surprisingly, there’s a decent thing amongst them is the Croissant! It’s quite pleasant and has a class! Could not understand why the Croissant is good, but not the Danish! We leave the Railway Station Restaurant, where they served breakfast, with huge question mark over our head asking “Why we fall for this?” Last year at Phuket, I stayed at Centara Hotel, which is a class or more lower than the Centara Grand, served smaller selections with narrower range with much, much, much tastier breakfast that we ate every morning. Why it has to be this way??? During my last year stay at a Boutique hotel at Hua Hin, also served much tastier breakfast with decent selection and choices. With 750THB, we could go to nearby Burger King to have Supersized Breakfast sets for all three of us! Fellow Travelers, do watch out for this huge pitfall!!!
To conclude my lengthy review, whenever we’re happened to be in Hua Hin, we would choose this hotel as our first choice, stay and enjoy again and again and as you all already told, the stays must be DEFINITELY without BREAKFAST!

Room Tip: Choose rooms from Colonial Wing and Railway wings. Near to the beach. My favorite, Colonial wing!
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  • Stayed: July 2012, traveled with family
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1  Thank Win A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2012

We stayed here for two nights in July in the Lotus Suite. The suite itself is extremely large and beautifully decorated in an old colonial style. The bed was probably the most comfortable I have ever slept in and was hard to get out of! The pools are very clean and the pool staff are very helpful and attentive. The spa has first-class treatments in beautifully styled treatment rooms and for hotel prices, the treatments are extremely reasonable.

The Club lounge was a great idea for us because we have two teenagers who are always hungry and the afternoon tea and drinks was a great way for them to "snack" in the afternoon! It was lovely to sit outside the Club lounge in the evening for drinks overlooking the gardens and the staff were always on hand topping up glasses and clearing away crockery.

I think for us what was so wonderful about this hotel was the staff. They were so friendly and attentive without being too obvious. Nothing was ever too much trouble for them. My husband currently has mobility problems and they were always on hand to assist him with stairs or needing a wheelchair and the spa staff were great at advising the best treatment for his needs. I would thoroughly recommend this hotel for delivering the whole 5* package - well done Christoph and the Centara staff! We will see you again.

  • Stayed: July 2012, traveled with family
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2  Thank DubaiDreamgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 16, 2012

Dear Value Guest,

On behalf of Management and staff here at the resort, we would like to thank you very much for choosing to spend your holidays at Centara Grand Beach Resort & Villas Hua Hin, and for taking the time to leave a kind review of your stay at our resort.

We are delighted to note that you enjoyed your stay and service from the team at the resort. We sincerely hope that we will have the pleasure of being able to welcome you back to Centara Grand Hua Hin in the near future.

Yours sincerely,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Centara Grand Beach Resort & Villas Hua Hin

Address: 1 Damnernkasem Road, Hua Hin 77110, Thailand
Location: Thailand > Prachuap Khiri Khan Province > Hua Hin
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Hua Hin
#1 Family Hotel in Hua Hin
#2 Top resorts Hotel in Hua Hin
#2 Spa Hotel in Hua Hin
#3 Luxury Hotel in Hua Hin
#3 Romantic Hotel in Hua Hin
#3 On the Beach Hotel in Hua Hin
Price Range: $158 - $424 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Centara Grand Beach Resort & Villas Hua Hin 5*
Number of rooms: 249
Official Description (provided by the hotel):
Centara Grand Beach Resort & Villas Hua Hin first opened its doors in the early 1920s at a time when Hua Hin was still a sleepy coastal village. This five-star beachfront resort was built along the classic lines of that era, with phenomenal gardens and beautifully spacious rooms and suites (up to 170 square metres) with high ceilings, polished hardwood flooring, period furniture, and the warm tones of Thai silk. The resort is also home to 42 single-storey villas that offer privacy and space (up to 120 square metres) and the choice of a Jacuzzi or plunge pool on the terrace. Beside Hua Hin’s gorgeous beach, a stone’s throw away, and a relaxed atmosphere to enjoy to the full, the resort also offers plenty of leisure options for adults and children: four swimming pools and children’s pools, a superb spa, a fitness centre, tennis courts, Muay Thai and Tai Chi classes, and two kids clubs. Plus, the town is outside our door, and some of the best golf courses in Thailand are within easy travelling distance. The dining venues include a colonial style café and all-day dining restaurant, a Japanese restaurant, a Thai restaurant located near the villas, and the modern COAST Beach Club & Bistro. With its setting on the beach and its elegant atmosphere, the resort also is the perfect setting for a dream wedding. ... more   less 
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Also Known As:
Centara Grand Beach Resort & Villas Hua Hin Hotel Hua Hin
Centara Grand Beach Resort And Villas Hua Hin
Sofitel Hua Hin
Accor Hua Hin
Hua Hin Sofitel

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