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Centara Grand Beach Resort & Villas Hua Hin
Ranked #3 of 136 Hotels in Hua Hin
Certificate of Excellence
birmingham
Level 4 Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“3rd Visit”
Reviewed June 21, 2012

We stayed in the same duluxe pool villa as on our previous visits (we did request this)
Great welcome from the villa reception staff
Breakfast by the pool was excellent with great freshly baked bread
All the staff we encountered were friendly and polite
No major changes since the rebranding to Centara (no Heineken in the club,downgrade of the shampoo and soaps)
The staff at the club cocktail hour were also good,There is however a problem here in that there a some parents who cannot control there young children and allow them to run around SHOUTING,The Management should consider a minimum age during the cocktail hour as it is supposed to be a relaxing event,
This problem will not stop us returning to our favourite hotel in Hau Hin

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank BrummieGary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this review, June 25, 2012
Dear Valued Guest,

Thank you very much for taking the time to leave your review of Centara Grand Beach Resort & Villas Hua Hin on Tripadvisor. We are striving to provide a superior service experience for every customer; therefore your feedback is very important to us.

Your comments regarding the children’s at the Club during the cocktail hour have been shared with the managers involved for improving in this regard.

Thank you again and we look forward welcoming you soon again in Hua Hin.

Yours Sincerely,
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (658)
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Preston, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 19, 2012

what a fantastic holiday from start to finish ,food fantastic, the room was lovely, ever were was spotless, the service was great, people friendly, couldn't do enough for use, it was our first visit to Thailand and cant wait to return next year , we would defiantly recommend this hotel and location to anyone, you will not be disappointed, well just one thing may be, you wont want to come home. a very big thank you to everyone at the hotel.
while there try out the fresh water fishing at hua hin fishing lodge GREAT HUSBAND LOVED IT, i even caught a big one.

Room Tip: only thee levels, we had sea view, in the main hotel didn't stay at the villas
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  • Stayed May 2012, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank julieyoung57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this review, June 25, 2012
Dear Valued Guest,


Thank you very much for taking the time to leave your review of Centara Grand Beach Resort and Villas Hua Hin on TripAdvisor. We are delighted to learn that you enjoyed your stay with us as per your positive rating and we appreciate that you will highly recommend our resort to anyone as an ideal place to spend their holidays in Hua Hin.

On behalf of the entire Team here at Centara Grand Hua Hin we profoundly hope that we will have the opportunity to be able to welcome you back to our resort again soon.

Yours sincerely,
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 17, 2012

My family and I have just spent a week at the Grand Centara in Hua Hin and had a fantastic time. The service was great and the people were very friendly, they were fantastic with our baby and couldn't do enough to accomodate us. However the website was a bit misleading with the descriptions, as we stayed in a Delux Pool Villa but there was no dining area, and the lounge is the couch you can see in the photo as part of the bedroom. We will go back without a doubt!!!

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lesa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this review, June 22, 2012
Dear Sir or Madam,

Thank you for taking the time to write a kind review following your recent stay at Centara Grand Beach Resort & Villas Hua Hin. We are striving for excellence in all areas of the hotel, and as guest satisfaction is of paramount importance to us, we are most grateful to you for your feedback.

We are delighted to learn that you enjoyed your stay with us. Your kind remarks regarding our staff, services and facilities are received with great pleasure.

Thank you again and we all look forward to the pleasure of welcoming you again soon.


Yours sincerely,
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warwick, United Kingdom
Level 6 Contributor
135 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 398 helpful votes
Reviewed June 16, 2012

Arrival at the hotel you are met by the grandeur of reception, the hotel was built in the 1920's and full of old world charm, sadly so was our room, minus the charm! The room was small and in need of renovation, not of a 5 star standard, and certainly not as good as other 5 star hotels we have stayed in when travelling around Thailand. In fact we have stopped in better 4 star hotels in Thailand. The bathroom, has white units, fine, but if you have white units they really do need to be kept washed! Daily maid service and the occasional fick round with a duster does make a room clean! We did however find out that the rooms are due to be renovated in late June.

Due to the very close proximity of restaurants, we didn't eat in the hotel, with the exception of breakfast and occasional room service. Breakfast was always very busy, with a standard offering.

I wouldn't recommend the pool villas at the hotel as they are over looked by the Hilton hotel, so not private at all. Staff at the hotel are very friendly and always happy to help, with the exception of the staff at reception who are very surly!

The hotel is in a fantastic location, excellent beach, good swimming pools and very close to large numbers of restaurants and shops. The night market is a 10 minute casual stroll away.

We have travelled all over Thailand and really like Hua Hin as it doesn't have all the hustle and sleaze of the more tourist places such as Phuket etc.. So we were particularly amazed at the number of "guests" of guests leaving the hotel before breakfast, I guess this is why there were so many single males at the hotel. It is unusual for hotel of this standard to not have a policy that they enforce in relation to this, reception didn't seem to care!

We love Thailand, in particular Hua Hin, but I am not sure we will use this hotel again.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank Kyla64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this review, June 22, 2012
Dear Sir or Madam,

Thank you for choosing Centara Grand Beach Resort & Villas Hua Hin on your recent visit in Hua Hin and for taking the time to leave your review at Trip Advisor.

We noted your remarks regarding our room conditions and cleanliness issues. Our hotel has such a long history of 89 years with Colonial classic rooms which requires constantly and regularly maintenance and therefore we are pleased to confirm you that we are undergoing room refurbishment in order to improve our room conditions accordingly.

We noted as well you comment regarding our service at the front desk which has been related to our Front Office Manager. Your feedback will be used in upcoming staff training sessions to illustrate the importance of customer relations and services.

Thank you once again for your valuable review and we hope that we will have the pleasure of being able to welcome you soon again in Hua Hin at the Centara Grand Beach Resort & Villas Hua Hin.

Best regards,
The Management
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Bangkok, Thailand
Level 4 Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed June 14, 2012

Have stayed here on a number of occasions for both business and with my family. I have always had such a wonderful time here as the hotel is such a wonderful icon in Thailand and Hua Hin.
During my last visit we travelled with three families all staying in the suites. If you can afford to upgrade I would recommend you do so because there is a very big difference between the standard rooms an suites. The suites are beautiful and you have access to the Club Lounge which is nice at the end of the day for a glass of wine and snacks.
Many restaurants to choose from all of very high standards with many choices. However, I would also recommend to stroll down to the pier to sample one of the many seafood restaurants on the pier out over the water. We do it every time we come to Hua Hin which is about 3 times per year.
The grounds of the hotel are absolutely beautiful with perfectly manicured gardens a feature. This has to be seen to be believed.
High Tea, strolling through the grounds, a quiet dip in the pools or just relaxing around the pool or on the lawns next to the ocean, whatever you like you will find it a relaxing and enjoyable time at this hotel.
Very friendly staff with great customer service.
Don't forget to have a drink in the evening at the Elephant Bar.
Centrally located to the downtown of Hua Hin, night markets and restaurants etc. it is without doubt the best location in the town.
Here at this hotel you have the best of everything. Inside, the old world charm and the history of a remarkable building and outside the hustle and bustle of Thai culture with markets and restaurants all within a 5 minute walk.
Try this hotel, you won't be disappointed. Either with young children and family or on business. Threre is something for everyone.

Room Tip: Book a Suite
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  • Stayed October 2011, traveled with family
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Helpful?
2 Thank applesanddiamonds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this review, June 22, 2012
Dear Sir or Madam,

Thank you for choosing Centara Grand Beach Resort & Villas Hua Hin on your recent visit in Hua Hin and for taking the time to leave your review at Trip Advisor.

We are delighted to learn that you enjoyed your stay with us. Your kind remarks regarding our staff and services are received with great pleasure and have been conveyed to all Department Heads concerned. These will certainly serve as encouragement for us to continue improving the standard of our services.

We noted as well your comment regarding the wrong description about the Villas and therefore we have passed on your feedback to our Distribution Department already to update accordingly; please accept our apologies in this regard.

On behalf of the entire team here at the Centara Grand Beach Resort Hua Hin & Villas we look forward welcoming you again soon in the near future.


Best regards,
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malaysia
Level 4 Contributor
36 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed June 11, 2012

We had a wonderful time in the hotel. The massive compounds were impressive and well kept. The gardens were beautiful and is suitable for children to run around. The hotel staff were friendly and efficient. We will definitely come back here

Room Tip: Get a room that is close to the swimming pool so that you do not need to walk too far just to get to...
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  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank coolchique
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this review, June 14, 2012
Dear Sir / Madame,

Thank you very much for taking the time to leave your review of Centara Grand Beach Resort & Villas Hua Hin on TripAdvisor. It is always very motivating and rewarding to receive positive comments and not only negative ones. We are glad that you enjoyed stay with us and would like to assure you that it has been a true pleasure to have you with us.

Again thank you for your feedback, we will share your comments with our team and rest assured that we will do our utmost to continue keeping our passion for service!

We are looking forward to being able to welcome you back to our resort in the future.

Best regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok
Level 5 Contributor
77 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed June 11, 2012

The atmosphere surronding the hotel is magic. The hotel was built in the twenties under the command of the prince and there were no expenses spared. The hotel is an old railstation surrounded by fantastic, well kept gardens.

There are a number of swimming pools, nice romantic restaurants, a kids club and best of all the club lounge.

If you are going here make sure to upgrade to the club package, it is worth every penny. In the package you can have free snacks during the days, free sparkling wine or beer in the afternoon with a nice view over a park.

If you are lucky to stay over the full moon don't miis the jazz dinner at the beach.

The only negative thing I can think of is that there are salespeople at the beach just outside the hotel which can be an annoyance and that for teenagers the kids club do not offer much to do. For romantic couples and familys with kids under thirteen this is a real dream.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fredrikc440
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this review, June 14, 2012
Dear Sir / Madame,

Thank you for taking the time to write to us after your recent stay. We very much appreciate receiving feedback from our guests in order to constantly review and improve our service and product.

We are delighted to know you enjoyed your stay with us. We have taken note of your remark about the vendor on the public beach. Please rest assures that we have been reported to Hua Hin Municipality for follow up and improvement.

Thank you once again for your comments. Meanwhile, we remain at your disposal for any further information you may require.

Best regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Centara Grand Beach Resort & Villas Hua Hin

Property: Centara Grand Beach Resort & Villas Hua Hin
Address: 1 Damnernkasem Road, Hua Hin 77110, Thailand
Phone Number:
Location: Thailand > Prachuap Khiri Khan Province > Hua Hin
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Hua Hin
#1 Business Hotel in Hua Hin
#1 Top resorts Hotel in Hua Hin
#2 Romantic Hotel in Hua Hin
#3 Luxury Hotel in Hua Hin
#3 Spa Hotel in Hua Hin
#3 On the Beach Hotel in Hua Hin
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Centara Grand Beach Resort & Villas Hua Hin 5*
Number of rooms: 249
Official Description (provided by the hotel):
Centara Grand Beach Resort & Villas Hua Hin first opened its doors in the early 1920s at a time when Hua Hin was still a sleepy coastal village. This five-star beachfront resort was built along the classic lines of that era, with phenomenal gardens and beautifully spacious rooms and suites (up to 170 square metres) with high ceilings, polished hardwood flooring, period furniture, and the warm tones of Thai silk. The resort is also home to 42 single-storey villas that offer privacy and space (up to 120 square metres) and the choice of a Jacuzzi or plunge pool on the terrace. Beside Hua Hin’s gorgeous beach, a stone’s throw away, and a relaxed atmosphere to enjoy to the full, the resort also offers plenty of leisure options for adults and children: four swimming pools and children’s pools, a superb spa, a fitness centre, tennis courts, Muay Thai and Tai Chi classes, and two kids clubs. Plus, the town is outside our door, and some of the best golf courses in Thailand are within easy travelling distance. The dining venues include a colonial style café and all-day dining restaurant, a Japanese restaurant, a Thai restaurant located near the villas, and the modern COAST Beach Club & Bistro. With its setting on the beach and its elegant atmosphere, the resort also is the perfect setting for a dream wedding. ... more   less 
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Also Known As:
Centara Grand Beach Resort & Villas Hua Hin Hotel Hua Hin
Centara Grand Beach Resort And Villas Hua Hin
Sofitel Hua Hin
Accor Hua Hin
Hua Hin Sofitel

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