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Centara Grand Beach Resort & Villas Hua Hin
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Reviews (2,775)
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All reviewselephant barrailway restaurantcolonial wingcoast restaurantpremium deluxe pool villasuan buagarden poolclub facilitiesold colonial stylecolonial feelthe main hotelhigh teaclub roombeautiful hotelkids clubevening cocktailsnight market
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2,088 - 2,093 of 2,775 reviews
Reviewed January 15, 2012

We stayed in the Centara early january 2012 for only two nighs and were very sad to leave. This is a wonderful hotel, with beautiful surroundings: pool, garden, Museum cafe, Elephant bar etc. The room was realy great and well maintained. The service of the friendly staff is also wonderful. And did I mention the breakfast: I never encountered a buffet breakfast that was this varied, well organized with everything fresh prepaired. Even the marmelade was not the ordinary out of a factory, but homemade.

Although I am not easy to please, there are no real cons in this hotel. Only remark is that wifi is not free, but there's a businesscentre with internet acces.

Although there is nothing much to see in Hua Hin, I will be back soon in this hotel!

  • Stayed: January 2012
    • Value
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Thank john_op_vakantie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this reviewResponded January 24, 2012

Dear Sir / Madame,

Thank you very much for taking the time to post your review of Centara Grand Beach Resort & Villas Hua Hin on TripAdvisor.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Looking forward to perhaps welcoming you again to Thailand and Hua Hin, we remain,

Sincerely yours,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2012

We stayed here for four nights in a pool villa and the experience was fantastic and great value for money.

The villa itself was secluded and private and the pool a wonderful addition. The beds were so comfortable and the room well equipped, the outdoor bath and shower had a particularly luxurious air about them.

Goodies were delivered to the room each day and they were always tasty. The breakfast was great, eating outside by the main pool in the villa area each morning was great and the staff were so helpful that each encounter was a pleasure. Staying in a villa gives you access to the club which had a good offering of food each day which was regularly changed, in fact so much that we need not have eaten anywhere else if we hadn't wanted to but it is Thailand after all and food is high on the agenda.

The hotel gym was OK, enough for my daily routine and the location in the grounds was lovely.

Heading out, you could find shops and restaurants within a very short walk with plenty of choice and variety. The night market is also worth a visit, definitely more Thai than western and a great place to eat if you know enough to give it a go.

Room Tip: All the rooms are great, obviously the more you pay, the better they get!
  • Stayed: November 2011, traveled as a couple
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2  Thank longhaulfromlondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this reviewResponded January 24, 2012

Dear Sir / Madame,

Thank you very much for taking the time to leave a review of Centara Grand Beach Resort & Villas Hua Hin on TripAdvisor. We are most pleased to read that you had a great holiday at our resort, and enjoyed our Villa and the service from our staff as per you positive rating.

For the benefits of the TripAdvisor reader who have not visited Hua Hin before, our hotel is located beachfront and at the city center approximately 5 minutes walk to the Hua Hin night market, shopping area, restaurant and bars etc...

Thank you once again for the kind review. On behalf of all the staff here at the resort, we sincerely look forwards to welcoming you back again in the future.

Best regards,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 12, 2012

I used the Sofitel hotel to create a special day for my sisters in laws hen party. We had a fabulous treatment in a truly luxurious spa, followed by delicious food in the colonial hotel overlooking stunning gardens and the sea. I would definitely recommend both elements of the hotel. The treatments were relatively expensive for the region however and the nail treatments were a little disappointing for all three of us. It was a little rushed, sore and came off the next day.

  • Stayed: December 2011, traveled with friends
    • Value
    • Location
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1  Thank SuzyKH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this reviewResponded January 24, 2012

Dear Sir / Madame,

Thank you very much for taking the time to leave a review of Centara Grand Beach Resort & Villas Hua Hin on TripAdvisor. It is through feedback such as yours that enables us to adjust and better our services and facilities to meet the discerning needs of our clients.

We are glad to hear that you enjoyed your stay with us. However, your comment regarding the Spa treatment and nail treatment has been shared with our Spa Manage to carefully check and adjustments made, where applicable.

Thank you once again for you comments and on behalf of all the staff here at the resort, we sincerely look forwards to welcoming you back again in the future.

Best regards,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 10, 2012

A stunning hotel with an amazing location. While Hua-Hin can be explored in a day or two (go to the food markets!), we spent most of our 10 days at the hotel. With two children in tow (aged 11 and 9) we had more than enough to keep us occupied. Our kids loved the pools (so many to choose from), the table tennis table, the various activities on offer and the kids club (for the Play Station when it rained!).

We booked a pool villa with 'The Club' benefits- can't recommend it enough for absolute luxury and relaxation. The food at the Club was amazing (compliments to the Chef)- we were there most days around 5pm, and we all enjoyed the drinks and fabulous nibbles. It was a great atmosphere and we met many guests from around the world. The nightly 'lantern lighting' ceremony was lovely to watch.

Having said all that we noticed a real decline in service the longer we stayed-but only in the Club.

Overall service was much friendlier from the Thai staff than the 'western' staff over the whole resort. A special mention to the guards at the gate between the villas and the main resort who were absolutely amazing with the kids each time we walked past- they felt like friends by the time we left!
We had some issues at the Club on our last few days- the service went downhill and the manager didn't acknowledge us (even after staying there 7 days!)- it seemed understaffed and our drinks took 45 minutes to arrive, on more than one occasion.

On a positive note our pool villa was spotlessly clean and serviced everyday by the friendly maid. The whole resort is beautiful and well maintained. We loved the welcome we received from the front desk and tea when we checked in- so refreshing and a lovely touch.

My husband played the local golf courses, of which there are many, and I partook in the hotels Thai cooking class, which I highly recommend. All in all we had a fantastic holiday and would not hesitate in booking Sofitel Centara again.

Room Tip: Go for a private pool villa- totally worth the extra money.
  • Stayed: August 2011, traveled with family
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5  Thank kimboAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this reviewResponded January 24, 2012

Dear Sir / Madame,

Thank you very much for taking the time to leave your review of our hotel on TripAdvisor. We are very pleased to read that you enjoyed the excellent service from our staff, Villas room, facilities and also enjoyed our Club room benefits.

On behalf of all the staff here at Centara Grand Beach Resort & Villas Hua Hin, we profoundly hope that we will have the opportunity to be able to welcome you back to our resort again in the future.

Best regards,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 10, 2012

My Friend and I stayed here for 3 nights only, but it was a lovely hotel, and If I ever come back to Hua Hin I would probably stay here again!

The Room:
Very luxury and well furnished. Very clean, cleaned twice per day. Very comfy bed and sheets. Excellent free air con. Nice bathroom, good balcony with loungers and decent safety deposit box. Even upon arrival the room smelt brand new, you could almost smell the varnish on the wooden floor and furniture. I was very impressed.

The Food:
I only ate the breakfast but the food was amazing, with a huge variety! Fresh fruit and freshly baked croissants. Sushi and Dim-sum. Pancakes and waffles cooked on order as well as eggs and omelettes at another section. Plenty of fresh fruit juices, and the option to have a smoothie made up with fruits of your choice.

The Staff:
Very very helpful and polite. Always smiling and saying hello.

The Pool:
Lovely and clean, very comfy sun loungers making it easy to relax and sleep. Plenty of peace and quiet. Lovely breeze as so close to the beach and sea. Bar staff walking around to order you drinks. Pool staff will bring you a lounger to where you want it, and lay two towels on it, one to cover it and one as a pillow. Very good service!

That's all I can think of, but yeah basically a lovely hotel to stay in, very luxurious. Then again I guess it should be for the price of £180 per night for a twin.

Room Tip: Ask for a sea view.
  • Stayed: January 2012, traveled with friends
    • Value
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Thank Martin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this reviewResponded January 24, 2012

Dear Sir / Madame,

Thank you very much for taking the time to leave a review of Centara Grand Beach Resort & Villas Hua Hin on TripAdvisor for sharing your thoughts about your recent stay.

We are very happy to read that you were impressed with our hotel as such comments increase our motivation to do well. We can be thankful that our team players are genuinely friendly and caring and will endeavour to maintain such an attitude. We hope we will be well recommended to your relatives and friends as an ideal place to spend their holidays.

Thank you once again for your feedback and we look forward to seeing you again in the future.

Best regards,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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