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“Superb hotel and experience.”

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Centara Grand Beach Resort & Villas Hua Hin
Ranked #4 of 144 Hotels in Hua Hin
Certificate of Excellence
Reviewed January 15, 2012

We stayed here for four nights in a pool villa and the experience was fantastic and great value for money.

The villa itself was secluded and private and the pool a wonderful addition. The beds were so comfortable and the room well equipped, the outdoor bath and shower had a particularly luxurious air about them.

Goodies were delivered to the room each day and they were always tasty. The breakfast was great, eating outside by the main pool in the villa area each morning was great and the staff were so helpful that each encounter was a pleasure. Staying in a villa gives you access to the club which had a good offering of food each day which was regularly changed, in fact so much that we need not have eaten anywhere else if we hadn't wanted to but it is Thailand after all and food is high on the agenda.

The hotel gym was OK, enough for my daily routine and the location in the grounds was lovely.

Heading out, you could find shops and restaurants within a very short walk with plenty of choice and variety. The night market is also worth a visit, definitely more Thai than western and a great place to eat if you know enough to give it a go.

Room Tip: All the rooms are great, obviously the more you pay, the better they get!
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  • Stayed: November 2011, traveled as a couple
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2  Thank longhaulfromlondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this reviewResponded January 24, 2012

Dear Sir / Madame,

Thank you very much for taking the time to leave a review of Centara Grand Beach Resort & Villas Hua Hin on TripAdvisor. We are most pleased to read that you had a great holiday at our resort, and enjoyed our Villa and the service from our staff as per you positive rating.

For the benefits of the TripAdvisor reader who have not visited Hua Hin before, our hotel is located beachfront and at the city center approximately 5 minutes walk to the Hua Hin night market, shopping area, restaurant and bars etc...

Thank you once again for the kind review. On behalf of all the staff here at the resort, we sincerely look forwards to welcoming you back again in the future.

Best regards,
The Management

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1,960 - 1,966 of 2,581 reviews

Reviewed January 12, 2012

I used the Sofitel hotel to create a special day for my sisters in laws hen party. We had a fabulous treatment in a truly luxurious spa, followed by delicious food in the colonial hotel overlooking stunning gardens and the sea. I would definitely recommend both elements of the hotel. The treatments were relatively expensive for the region however and the nail treatments were a little disappointing for all three of us. It was a little rushed, sore and came off the next day.

  • Stayed: December 2011, traveled with friends
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1  Thank SuzyKH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this reviewResponded January 24, 2012

Dear Sir / Madame,

Thank you very much for taking the time to leave a review of Centara Grand Beach Resort & Villas Hua Hin on TripAdvisor. It is through feedback such as yours that enables us to adjust and better our services and facilities to meet the discerning needs of our clients.

We are glad to hear that you enjoyed your stay with us. However, your comment regarding the Spa treatment and nail treatment has been shared with our Spa Manage to carefully check and adjustments made, where applicable.

Thank you once again for you comments and on behalf of all the staff here at the resort, we sincerely look forwards to welcoming you back again in the future.

Best regards,
The Management

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Reviewed January 10, 2012

A stunning hotel with an amazing location. While Hua-Hin can be explored in a day or two (go to the food markets!), we spent most of our 10 days at the hotel. With two children in tow (aged 11 and 9) we had more than enough to keep us occupied. Our kids loved the pools (so many to choose from), the table tennis table, the various activities on offer and the kids club (for the Play Station when it rained!).

We booked a pool villa with 'The Club' benefits- can't recommend it enough for absolute luxury and relaxation. The food at the Club was amazing (compliments to the Chef)- we were there most days around 5pm, and we all enjoyed the drinks and fabulous nibbles. It was a great atmosphere and we met many guests from around the world. The nightly 'lantern lighting' ceremony was lovely to watch.

Having said all that we noticed a real decline in service the longer we stayed-but only in the Club.

Overall service was much friendlier from the Thai staff than the 'western' staff over the whole resort. A special mention to the guards at the gate between the villas and the main resort who were absolutely amazing with the kids each time we walked past- they felt like friends by the time we left!
We had some issues at the Club on our last few days- the service went downhill and the manager didn't acknowledge us (even after staying there 7 days!)- it seemed understaffed and our drinks took 45 minutes to arrive, on more than one occasion.

On a positive note our pool villa was spotlessly clean and serviced everyday by the friendly maid. The whole resort is beautiful and well maintained. We loved the welcome we received from the front desk and tea when we checked in- so refreshing and a lovely touch.

My husband played the local golf courses, of which there are many, and I partook in the hotels Thai cooking class, which I highly recommend. All in all we had a fantastic holiday and would not hesitate in booking Sofitel Centara again.

Room Tip: Go for a private pool villa- totally worth the extra money.
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  • Stayed: August 2011, traveled with family
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5  Thank kimboAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this reviewResponded January 24, 2012

Dear Sir / Madame,

Thank you very much for taking the time to leave your review of our hotel on TripAdvisor. We are very pleased to read that you enjoyed the excellent service from our staff, Villas room, facilities and also enjoyed our Club room benefits.

On behalf of all the staff here at Centara Grand Beach Resort & Villas Hua Hin, we profoundly hope that we will have the opportunity to be able to welcome you back to our resort again in the future.

Best regards,
The Management

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Reviewed January 10, 2012

My Friend and I stayed here for 3 nights only, but it was a lovely hotel, and If I ever come back to Hua Hin I would probably stay here again!

The Room:
Very luxury and well furnished. Very clean, cleaned twice per day. Very comfy bed and sheets. Excellent free air con. Nice bathroom, good balcony with loungers and decent safety deposit box. Even upon arrival the room smelt brand new, you could almost smell the varnish on the wooden floor and furniture. I was very impressed.

The Food:
I only ate the breakfast but the food was amazing, with a huge variety! Fresh fruit and freshly baked croissants. Sushi and Dim-sum. Pancakes and waffles cooked on order as well as eggs and omelettes at another section. Plenty of fresh fruit juices, and the option to have a smoothie made up with fruits of your choice.

The Staff:
Very very helpful and polite. Always smiling and saying hello.

The Pool:
Lovely and clean, very comfy sun loungers making it easy to relax and sleep. Plenty of peace and quiet. Lovely breeze as so close to the beach and sea. Bar staff walking around to order you drinks. Pool staff will bring you a lounger to where you want it, and lay two towels on it, one to cover it and one as a pillow. Very good service!

That's all I can think of, but yeah basically a lovely hotel to stay in, very luxurious. Then again I guess it should be for the price of £180 per night for a twin.

Room Tip: Ask for a sea view.
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  • Stayed: January 2012, traveled with friends
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Thank Martin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this reviewResponded January 24, 2012

Dear Sir / Madame,

Thank you very much for taking the time to leave a review of Centara Grand Beach Resort & Villas Hua Hin on TripAdvisor for sharing your thoughts about your recent stay.

We are very happy to read that you were impressed with our hotel as such comments increase our motivation to do well. We can be thankful that our team players are genuinely friendly and caring and will endeavour to maintain such an attitude. We hope we will be well recommended to your relatives and friends as an ideal place to spend their holidays.

Thank you once again for your feedback and we look forward to seeing you again in the future.

Best regards,
The Management

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Reviewed January 7, 2012

I have stayed at this hotel on average 6 times. The location is great and very central however I have had some issues though lately for example our room was cleaned at 3pm then turndown arrived at 5pm. The club was always busy and understaffed and on that basis If i return i would only book a regular room now. Breakfast was chaotic and that was low season so I can only imagine what it's like at busy times, no tea offered and empty plates left everywhere. Some members of staff were lovely and very helpful while others just looked miserable.

I like Hua Hin and I have stayed at The intercontinental which is a nicer hotel but too far from the centre and I don't like to rely on taxis all the time but next time I think I will try intercontinental again as their rooms are lovely and the beach is nicer.

  • Stayed: September 2011, traveled with friends
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3  Thank HerRubyship
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this reviewResponded January 17, 2012

Dear Sir / Madame,

We would like to thank you for leave a review of Centara Grand Beach Resort & Villas Hua Hin and for sharing your thoughts about your recent stay. Guest feed back is always appreciated as it is one of the only ways we have of correcting shortcomings.

You comments have been shared with all departments made where needed and rest assured that corrective actions have been immediately taken and improvements.

On behalf of all the staff here at Sofitel Hua Hin, we profoundly hope that we will have the opportunity to be able to welcome you back to our resort again.

Yours faithfully,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 5, 2012

Stayed at Centara over the new year period and was forced to stay 5 nights and have the gala new years eve dinner at the hotel (to the cost of £166 with no alcohol)
The whole stay was a catalogue of one thing after another, The weather was magnificent and as we had opted to stay in the villas we expected to get a little tan after our trip home to the UK for Xmas, we thought we would combat our jetlag but the pool in the villa was that cold that even the mosquitoes stayed away, the villa complex pool was also no better.. this was like taking a bath in ICED water and i do meant that literally.
Our Bath had other peoples hair in when we arrived and the following morning after the room was cleaned i went back in to see the said hairs still there, i went and found the cleaning member and advised that the bath should be cleaned, i mean how can you miss them TWICE!!!!! yuk yuk and double yuk
We ordered a bottle of Pinot Grigio one evening to be delivered to the room, 50 minutes later stood a staff member with a pizza??????????? so after a giggle we explained that we had actually ordered wine not pizza, tho the length of time waited we could have done with a bite to eat.
The bed was like sleeping on bricks and i can honestly say i have never ever slep on anything as uncomfortable in all my years
Some of the staff look like the do not want to be there! rather miserable faces, tho do not get me wrong a lot of the staff were excellent and very happy and accomodating.
On the day after our arrival (30th) we went to the main lobby to collect our tickets for the gala dinner, we had booked the hotel in September but had had no info on new years celebrations at all, we then learned that it was a masquerade ball???? on turndown we were delivered 1 MASK (there was 3 of us staying in the villa, Myself, Husband and Daughter)
We arrived 5 minutes before the stated start time to enjoy a glass of wine or 2 before dinner.
We managed to get 2 drinks before we were all shuffled to our tables, only then did we realise that NO drinks were supplied at all, everything including water was to e added to the bill, so in effect the £166 dinner was actually for a buffet, all be it a adequate buffet but a buffet nonetheless.. Certain foods disappeared rather quickly, including the cheese which when we went to was left with a few morsels. so in effect we paid all this money for a bit of rice noodles and some dim sum, our daughter was charged full price also which i thought was rather distasteful
The aim was clearly to make money, while the entertainment was ok it was not magnificent and the time line of the evening said 30 minutes of fireworks, this was only from all the poor people on the beach who had paid to do their own thing, as the hotels fireworks lasted around 10 minutes if that.
I have stayed in many hotels around the world and have had good and bad experiences but this hotel i feel is certainly not worth the money nor did it live upto my expectations.. it is nothing more than a money making machine who in my mind are not interested in making peoples holidays!
We actually checked out 1 day early as i did not see any enjoyment in staying somewhere that was only interested in taking our money!!
I would never go back, though i will certainly return to Hua Hin in the near future, if you want a nice holiday stay at Hotel De La Paix or Intercontinental these know how to treat you

Room Tip: I would go and stay in another hotel if i had the choice though i am told that the family rooms in t...
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  • Stayed: December 2011, traveled with family
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8  Thank Kris71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this reviewResponded January 22, 2012

Dear Sir / Madame,

Thank you very much for taking the time to leave your review of Centara Grand Beach Resort and Villas Hua Hin on TripAdvisor. We are sorry to note that you experience did not meet your expectations. All points mentioned are being checked and adjustments made, where applicable.

Please allow us to express our sincerest apologies. At Centara, we strive to provide a superior service experience for every guest at the same standard. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address this problem, and take the appropriate actions to ensure this sort of occurrence does not happen in the future.

With our reiterated apologies and thanking you again for having informed us of the problems you encountered, we remain,

Yours sincerely,
The Management

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Reviewed January 5, 2012

This hotel is situated on the heart of Hua Hin where you can easily go to the night market, Fresh market, Khao Takieb and so on. Besides its location, all buildings are also nice and well decorated, with a comfortable room, more variety of breakfast. And the most important thing is a very impressive service which made me think of this place every of my vacation.

  • Stayed: October 2011, traveled as a couple
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1  Thank Lastlove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this reviewResponded January 17, 2012

Dear Sir / Madame,

We would like to thank you for leave a review of Centara Grand Beach Resort & Villas Hua Hin and for sharing your thoughts about your recent stay. Guest feed back is always appreciated as it is one of the only ways we have of correcting shortcomings.

It was certainly a pleasure to read that you thoroughly enjoyed your stay at the hotel and will be shared with all the team.

Thank you once again for your feedback and we look forward to welcome you back to our resort in the near future. Meanwhile, we remain at your disposal for any further information you may require.

Yours faithfully,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Centara Grand Beach Resort & Villas Hua Hin

Address: 1 Damnernkasem Road, Hua Hin 77110, Thailand
Location: Thailand > Prachuap Khiri Khan Province > Hua Hin
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Hua Hin
#1 Business Hotel in Hua Hin
#2 Top resorts Hotel in Hua Hin
#3 Spa Hotel in Hua Hin
#3 Romantic Hotel in Hua Hin
#4 On the Beach Hotel in Hua Hin
#4 Luxury Hotel in Hua Hin
Price Range: $156 - $420 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Centara Grand Beach Resort & Villas Hua Hin 5*
Number of rooms: 249
Official Description (provided by the hotel):
Centara Grand Beach Resort & Villas Hua Hin first opened its doors in the early 1920s at a time when Hua Hin was still a sleepy coastal village. This five-star beachfront resort was built along the classic lines of that era, with phenomenal gardens and beautifully spacious rooms and suites (up to 170 square metres) with high ceilings, polished hardwood flooring, period furniture, and the warm tones of Thai silk. The resort is also home to 42 single-storey villas that offer privacy and space (up to 120 square metres) and the choice of a Jacuzzi or plunge pool on the terrace. Beside Hua Hin’s gorgeous beach, a stone’s throw away, and a relaxed atmosphere to enjoy to the full, the resort also offers plenty of leisure options for adults and children: four swimming pools and children’s pools, a superb spa, a fitness centre, tennis courts, Muay Thai and Tai Chi classes, and two kids clubs. Plus, the town is outside our door, and some of the best golf courses in Thailand are within easy travelling distance. The dining venues include a colonial style café and all-day dining restaurant, a Japanese restaurant, a Thai restaurant located near the villas, and the modern COAST Beach Club & Bistro. With its setting on the beach and its elegant atmosphere, the resort also is the perfect setting for a dream wedding. ... more   less 
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Also Known As:
Centara Grand Beach Resort & Villas Hua Hin Hotel Hua Hin
Centara Grand Beach Resort And Villas Hua Hin
Sofitel Hua Hin
Accor Hua Hin
Hua Hin Sofitel

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