I chose this hotel based on many glowing reviews. Upon arrival, I was stunned at how misleading those reviews were.
The "resort" is shabby, run down, and in need of serious help. The villa in which I stayed was dated and very poorly maintained. The pool area and restaurant are of one star appearance and quality. The food was well below even the lowest standard.
All of the above pales when compared to the service and attitude of the staff. Not a smile during check in, nor in any other dealings with the reception staff. Twice I walked into the restaurant and when the staff member finally addressed me, it was not sawasdee ka, it was literally "what do you want." The final insult was my request for some ice. After a bit of grumbling from the staff, I was given a bucket of ice and a bill for 24 baht. I have never, NEVER, been asked to pay for ice.
A truly shabby experience. Many quality, economical hotels/resorts in Hua Hin, give this place a miss.More