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All reviews the executive lounge white lotus resort lounge sky bar night market pool area tennis courts bit dated table tennis an upgrade middle of town main restaurant pool staff restaurants and bars sea view great pool seafood
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Reviewed January 6, 2015

we booked a table for the new year eve pool party dinner , There were 10 in our party, the food was amazing !!!! everything you could ever want to eat was there and lots of it !!! ice sculptures were a nice touch the entertainment was fab we were just a bit to far away from the stage to see properly. The staff were fantastic looked after us so well drinks non stop. always smiling and happy to help.
However !! to our surprise the fireworks went of half an hour early !!! everyone was a bit shocked about it and not sure what was happening !!! As for me I was dancing with my two brothers to the fab band when they went of !!! I"m in my 40s and both brothers are in there late 30"s it was one of the funnest things ever!!!!!! we could not stop laughing !!!! it was a brilliant night and would go back in the future.
HAPPY NEW YEAR !!!!!

Date of stay: December 2014
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
1  Thank tina m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick E, General Manager at Hilton Hua Hin Resort & Spa, responded to this reviewResponded January 11, 2015

Dear tina m,

Happy New Year to you and delighted to know you had a great time with us over the festive season. The fireworks story was a one off incident out of hands, we do apologize for that though we owe you a personal show on your next visit!.. Look forward to seeing you all again soon.

Warm Regards
Rick Erdos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2015

I like the location of this hotel. It stays in the heart of Hua Hin where an access to the beach is super convenient. At the same time night life is also convenient by a walk. The pool is very beautiful and staff are very friendly and helpful.

Date of stay: January 2015
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Bhandhira L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick E, General Manager at Hilton Hua Hin Resort & Spa, responded to this reviewResponded January 6, 2015

Dear Bhandira L,

Thank you for posting a review about us. Delighted to read you had a nice team here in Hua Hin and we look forward to seeing you again soon.

Warm Regards
Rick Erdos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 5, 2015

Situated in the centre of Hua Hin and at the same time directly at the beach this hotel offers the perfect stay. Several pools and large green areas with more than enough sun beds makes your day perfect. Impressing breakfast. Spacious rooms with a good balcony with a wiev to the sea. But the hotel needs to be refurbished as the entire interior is worn out. Expensive to get WiFi in your room, but free WiFi in the lobby.

Date of stay: July 2014
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank soenderberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick E, General Manager at Hilton Hua Hin Resort & Spa, responded to this reviewResponded January 6, 2015

Dear soenderberg,

Thank you for taking the time to share your experience. Sounds like you had a nice time and enjoyed our wonderful location. Hope to see you again soon.

Warm Regards
Rick Erdos

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Reviewed January 5, 2015

We chose this hotel for our Silver Wedding Anniversary and the welcome and service we got was excellent.Looking at the reviews I begin to wonder if these people actualy stayed at this hotel. Yes it is a bit tired but our room and the rest of the hotel was clean. Did Kalay P really meet Eng or are there 2 staff there with the same name, we found her very helpfull as were the other staff that dealt with us. Our thanks to Nooch, Beer, Ally & Koi you made us feel very welcome. As a Diomond Hhonors member I too have tayed in Hiltons all over the world and I can assure you this is not the worse Hilton in the chain. This is a fantastic spot to holiday and I would certainly reccommend using this hotel. If you have a problem don't wait until you get home and complain on Tripadvisor, speak to the management and I can assure you they will do everything they can to put thing right, just like the Hilton promise. A special thanks to the Operations Manager Alex and Head Chef Sean for being so understanding and helpful beyond what you woul expect. Would I return - DEFINITELY. Best wishes to you all. Steve & Marie B

Room tip: High Floor Ocean View are best
Date of stay: December 2014
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank LittleStevieB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick E, General Manager at Hilton Hua Hin Resort & Spa, responded to this reviewResponded January 5, 2015

Dear LittleStevieB,

Thank you for sharing such a sincere review about your recent stay with us. Your comments typify exactly the message we have been sharing with our team and guests alike that we truly wish to ensure that and each every guest has a great experience. If indeed there is an issue, our goal is to "make it right" and clearly with your stay, we met that goal. Look forward to seeing you back again with us soon.

Warm Regards
Rick Erdos

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Reviewed January 4, 2015

needs some freshening to expect me to come back for the price.love hua hin but rooms need some love and care to bring back to standard...mostly floor and sink......just all around refresh....everything else excellent....service was great. Sign for time open on top floor needs to be changed to reflect proper opening time.

Date of stay: January 2015
Trip type: Traveled solo
Thank 722MikeB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick E, General Manager at Hilton Hua Hin Resort & Spa, responded to this reviewResponded January 5, 2015

Dear Mike B,

Thank you for review posted. We are indeed looking into some renovation plans in the coming period however despite that we were glad to know you enjoyed your time with us. Look forward to seeing you back again soon.

Regards
Rick Erdos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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