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“Great Beach Great Service Super Spa”

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Hyatt Regency Hua Hin
Ranked #5 of 135 Hotels in Hua Hin
Certificate of Excellence
Bangkok
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great Beach Great Service Super Spa”
Reviewed December 6, 2013

Hyatt Rules.
Stayed to this hotel 3 times.
Great service and very professional.
Nice restaurant with great food.
I love their Spa.
In other words this is Hyatt in Thailand and not Thailand in Hyatt.
I felt a little strange only when two bell boys knocked the window of my car to ask me for tip
before leave.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dimitrios D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HRHH, General Manager at Hyatt Regency Hua Hin, responded to this review, December 13, 2013
Dear Dimitrios D

Thank you for your feedback about your recent stay. Your kind remarks about the service, food and spa have been shared with the team members and we truly appreciate your support and patronage.

We shall also pay attention to your comments about the bell boys which we were surprised to hear that as this has never been the case before and we do not condone such acts of solicitation. Rest assured we will do our utmost to enhance the experience at the resort and at the same time improve the concerned area.

It is our hope to welcome you back again to Hyatt Regency Hua Hin in the near future.

Sincere regards
Sammy Carolus
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (358)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
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English first
Abu Dhabi
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 30, 2013

Beautifully landscaped hotel with lovely gardens, very relaxing atmosphere, with rustic rooms and ample pleasant dinning facilities and helpful staff. Look forward to going there again! If you intend to stay and take many meals in the hotel, I would advise taking a F&B discount credit upon checkin.

Room Tip: We had a garden view room which I believe is just as good as a sea view, it is so well laid out that...
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Keith A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HRHH, General Manager at Hyatt Regency Hua Hin, responded to this review, December 4, 2013
Dear Keith A

Thank you for choosing to stay at Hyatt Regency Hua Hin during your recent holiday and we are pleased that you had a comfortable stay at the resort.

We are delighted that you have chosen to purchase the F&B Credit starting from Baht 2500 to Baht 6000 upon check in which entitle you for a saving of up to 20% when dining at our restaurants. Obviously the more credit you purchase, the more discount you will enjoy.
We have also finally introduced the free internet/WIFI for all rooms (standard package) as a result of the recent bandwidth upgrading at the resort.

We hope to welcome you back again in the not too distant future.

Sincere regards
Sammy Carolus
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed November 29, 2013

Love this place. Here's my tips:

1. Definitely stay in a Club room. For the extra $ you pay, you get several HUGE benefits: free breakfast, free snacks/drinks all day, and free hot apps 5-7pm. Great dedicated concierges who are very helpful. Nicer guest rooms. You also get TWO FOR ONE at the Barai spa. This made an already-inexpensive spa even cheaper and better. Well worth the $.

2. The Barai Spa is AMAZING and worth it. The prices are great, especially compared to stateside.

3. The concierges at the Regency Club were wonderful and helped make our holiday great.

4. The walk up the beach into town is about 30 minutes and quite nice.

5. The hot tubs are not heated, which is strange to me (aren't hot tubs always heated?). But the water slide is awesome :-)

Room Tip: We stayed in room 3314, which is a Club room overlooking the Regency Club pool, right next to the sp...
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Eric M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HRHH, General Manager at Hyatt Regency Hua Hin, responded to this review, December 4, 2013
Dear Eric M

Thank you very much for sharing your experience on your recent trip to Hua Hin. We are pleased to note that you had a good time and enjoyed your stay at the Regency Club room with those inclusive benefits.

I appreciate your kind testimony about THE BARAI Spa as well as about the team at the Regency Club lounge.

The outdoor jacuzzi pool is not heated as 10 out of 12 months of the year the average temperature is around 33-35 C thus it is already warm enough.

We look forward to welcoming you back again to the resort in the near future.

Sincere regards
Sammy Carolus
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hambledon, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 27, 2013

Having chosen carefully from friends recommendations I selected the Hyatt. What a choice !
Everythingwas fantastic the staff were consummately professional . I had written to the manager prior to booking to inform of the special nature of this trip. They obviously take note we were made to feel very welcome .some days into our holiday we were disturbed by the resurfacing of the tennis courts. We then received an upgrade to the club room very nice it was . The staff asked us to pack and then removed our belongings to the new room after breakfast, sadly the next day there was some emergency plumbing to be done in the new building we had moved to. We were asked to move again ,this was totally un foreseeable and was handled with great care .
All in all the place is fantastic the staff exemplary and this can only be maintained through a well oiled and maintained management style that percolates throughout the resort. Thank you all see you next year !,

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lindsay C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HRHH, General Manager at Hyatt Regency Hua Hin, responded to this review, December 4, 2013
Dear Lindsay C

It is a great pleasure to have you with us recently and glad to learn that you still had an enjoyable stay despite some room moves due to unfortunate disturbances. We hope to welcome you back again for a more peaceful and relaxing stay.

Sincere regards
Sammy Carolus
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riemst, Belgium
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed November 25, 2013 via mobile

Very good en friendly hairdresser Khun Ae. Small but very clean shop. She washes your hair and does relaxing scalp massage. Perfect service and we come back every time we visit Hyatt Hua Hin. Very nice! Also we can recommand the Hyatt Resort Hua Hin. Very good food and service. The staff is excellent. Beautyful and quiet environment.

Stayed November 2013, traveled as a couple
Helpful?
1 Thank SMP B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HRHH, General Manager at Hyatt Regency Hua Hin, responded to this review, November 27, 2013
Dear SMP B

Khun Ae is very grateful to hear your lovely comments about the hair treatment that she has done for you. This recognition means a lot to her. We are all very pleased to hear that you also had a comfortable stay at the resort.

We hope to see you again at Hyatt Regency Hua Hin.

Sincere regards
Sammy Carolus
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tadley, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 24, 2013

Stayed at the hotel for 11 nights and I can say that if I return to Thailand I will without a doubt use this hotel again, the staff at this hotel are the most helpful and friendly I have ever known and the grounds and pool areas are stunning. The hotel is a couple of miles from hua hin town center which is not a problem as a tuk tuk ride is about 100 to 150 baht each way or the bus is 10 baht per person each way. The hotel rooms are not the biggest but they are still suitable and are cleaned every day. The hotel puts on themed nights like thai curry nights and Italian nights which are good value. If I had to criticise the hotel in anyway it would be that there is no hotel bar as such but there are still areas for meeting up and drinking but not an actual bar. I can strongly recommend this hotel as clearly the management and staff work very hard to make this hotel a success which in my opinion they are doing.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HRHH, General Manager at Hyatt Regency Hua Hin, responded to this review, November 27, 2013
Dear Paul G

It was a pleasure to have you with us recently and thank you for your kind feedback about the overall holiday experience at the resort.

We shall pass on your comments to all our team members whom very grateful for your kind compliments. About the bar, we are working on it. Stay tune.

We hope to have a chance to welcome you back again in the near future.

Sincere regards
Sammy Carolus
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
munich
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 24, 2013

whow.
Huu Hin, I though, well, great, having spent 15 years in a row at "The Chedi Phuket".

OK, the beach at Hua Hin can not match Pansea Beach at all. But the Barai wing of the Hyatt makes you forget all the noise of the world.
Starting with a superb staff, ranging from our butler to the crew of the McFarlain house to the excellent and dedicated specialists at the Spa.
A quality and standard of service unmatched by many resorts that will charge you rates three times higher than the Hyatt.

The food: awesome. Though, you slightly need to challenge the chefs to prepare real Thai food -and not the "soft smooth westernized" cuisine that apparently many guests want to see.
And, no kidding: I do not travel to Asia to eat pizza,schnitzel or burgers. Period.

Bottom line:
We will be back.

Room Tip: Regency Club or Barai Wing
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank frank S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HRHH, General Manager at Hyatt Regency Hua Hin, responded to this review, November 27, 2013
Dear frank s

Thank you for choosing to stay at THE BARAI Suite during your recent holiday in Hua Hin. We are delighted that you had a comfortable stay and enjoy the products and services offered at THE BARAI including the personal suite butler, spa experience, McFarland House and of course your own BARAI Suite.

We appreciate your frank observation about the price vis a vis overall experience. Don't worry we will certainly reconsider our pricing structure of THE BARAI Suite as compared to other resort that you mentioned :)

We look forward to welcoming you back to THE BARAI again soon.

Sincere regards
Sammy Carolus
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Hua Hin

Property: Hyatt Regency Hua Hin
Address: 91 Hua Hin - Khao Takiap Road | Prachuap Khiri Khan, Hua Hin 77110, Thailand
Phone Number:
Location: Thailand > Prachuap Khiri Khan Province > Hua Hin
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Hua Hin
#5 Spa Hotel in Hua Hin
#5 On the Beach Hotel in Hua Hin
#5 Luxury Hotel in Hua Hin
#6 Romantic Hotel in Hua Hin
#6 Family Hotel in Hua Hin
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hyatt Regency Hua Hin 5*
Number of rooms: 213
Official Description (provided by the hotel):
Hyatt Regency Hua Hin is a premier beachfront resort ideal for families, honeymooners and couples who are looking for a relaxing and enjoyable vacation. The hotel enjoys a 250 meter stretch of prime white sand beach, plus lush tropical gardens and swimming pools. THE BARAI, the hotel's brand-new residential suite and luxury spa destination, is a sanctuary for beauty, pampering and wellness. Hyatt Regency Hua Hin also offers Pet-Friendly programme to welcome you and your pet as our guests. The resort has assigned five pet-designated Deluxe Rooms in the same area for guests with dog or cat up to 10 kgs. With advance reservations, the resort will provide a bed and bowl to be arranged in the room with a supplemental charge of only THB 800 per night fee plus tax and service charge per reservation. ... more   less 
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Also Known As:
Hyatt Regency Hua Hin Hotel Hua Hin
Hua Hin Hyatt Regency
Hyatt Hua Hin

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