We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent all round”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hyatt Regency Hua Hin
Ranked #5 of 136 Hotels in Hua Hin
Certificate of Excellence
Perth, Australia
Level 5 Contributor
85 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Excellent all round”
Reviewed July 27, 2013

We have been staying at this hotel since it opened. The recent renovations of the club area are amazing. The rooms are of a very high standard and the bathroom is well designed with the doors to make it open to the room whist you are having a bath, candles provided too! The service is always exceptional from the moment you arrive until check out, staff could not be more accommodating . No request is too difficult. The club lounge has been opened up to reveal tranquil ocean views, perfect to relax at breakfast and cocktail hour. The food and service in this area is fantastic. Without doubt it's our favorite hotel in Hua Hin, we wouldn't stay anywhere else!

Room Tip: Club rooms are amazing with exclusive pool and lounge area.
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Angela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HRHH, General Manager at Hyatt Regency Hua Hin, responded to this review, July 29, 2013
Dear Angela S

It was a pleasure to have you with us recently and we appreciate your loyalty and patronage to the resort since we opened 12 years ago. It is amazing to see you among the 35% of our guests who come back almost every year since the resort opened.

Thank you for your kind comments about the Club rooms, Club lounge and the services from our team members. We are glad to note that you had an enjoyable stay.

Please bring your entire family next time and try out the newly remodelled Presidential Villa (3 bedroom) compound with its own living room, private pool and garden and am sure you will not be disappointed.

Sincere regards
Sammy Carolus
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,015 reviews from our community

Traveler rating
    1,372
    457
    128
    32
    26
See reviews for
805
790
53
61
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (369)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Crawley, United Kingdom
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 26, 2013

M husband and I stayed in the Hyatt Hua Hin for 10 nights in June. What a wonderful stay. The staff were all friendly, couldn't have been more helpful. The gardens are kept beautifully. I have never been to a hotel with such a wonderful pool. We ate in all three restaurants and the food and service was excellent. Highly recommended.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thetipps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HRHH, General Manager at Hyatt Regency Hua Hin, responded to this review, July 29, 2013
Dear thetipps

Thank you very much for choosing to stay at the resort with your husband on your recent visit to Hua Hin. We are delighted to note that you had the enjoyable stay and glad to learn that you managed to experience the food and service at all our restaurants. I wish all of our other guests can experience all of our restaurants just the way you did.

We look forward to welcoming you back again next year, if not sooner.

Sincere regards
Sammy Carolus
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dhaka
Level 5 Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed July 25, 2013

Nice resort with 5 pools ,beach and other facility .MAy be it was great resort in it's hay days but now needs a major renovation work !!!! Kids loved the sliding pool. Service was average and break fast was not five star standard.rooms are a bit shabby and a bit smaller size.
My recommendation hotel should do it's renovation immediately and,service should be up graded
Then it will get back it's old glorious day.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rana G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HRHH, General Manager at Hyatt Regency Hua Hin, responded to this review, July 29, 2013
Dear Rana G

Thank you for choosing to stay at the resort with your family recently.

Sorry to hear that the service, breakfast, room cleanliness and condition did not meet your expectation. We will do better in those areas highlighted and will try to assure its consistency of quality. We plan to do our guestroom remodelling next year but no excuse for the unclean rooms as we have to maintain the cleanliness and functionality at all times.

We look forward to having the opportunity to welcome you back again in the near future.

Sincere regards
Sammy Carolus
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tokyo, Japan
Level 5 Contributor
86 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed July 23, 2013

My husband and I stayed in the Hyatt Regency Hua Hin for a few nights in June 2013.
I simply loved the facilities - pools, restaurants etc. The beach just in front of the hotel is very nice and clean. The food was great.
Unfortunately the room we stayed was quite dated, like it was furnished back in the Eighties. Although very clean, the room(s) would benefit greatly from an update.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SantaMariaBKK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HRHH, General Manager at Hyatt Regency Hua Hin, responded to this review, July 29, 2013
Dear SantaMariaBKK

It was a pleasure to have you and your husband recently with us and much appreciate your review and suggestion.

Thank you for highlighting the fact that our room is clean. As for the guestroom remodelling program, we hope to embark on this by next year. We have completed our Regency Club and Suites remodelling at the end of 2010, Presidential Villa in 2012 and we hope we can get the rest of the rooms done by next year.

We look forward to having the chance to welcome both of you again soon.

Sincere regards
Sammy Carolus
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed July 22, 2013

Wonderful hotel and great pool area, the best I've ever been. Because the beach wasn't so good, pool area was important. Restaurant Talay Thai was great even it was a bit expencive. In that restaurant there were the whole hotels best staff. Thanks for Sukanya and Jiraporn, we'll always remember them. Close to hotel there is Cicada Market, which we really enjoyed. I loved this place, would definitelly go again.

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
GM_HRHH, General Manager at Hyatt Regency Hua Hin, responded to this review, July 29, 2013
Dear TA reviewer

It was a pleasure to have you recently at the resort and appreciate your comments about the hotel's facilities. We are grateful that you had a good time at TalayThai restaurant and the service from Khun Sukanya and Khun Jiraporn made a different to your meal experience. They shall be commended for their service to you and thank you for highlighting the names of our team members.

We look forward to your return visit soon.

Sincere regards
Sammy Carolus
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Lagos, Nigeria
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 21, 2013

- Very friendly staff, across the resort. From Khun Surasak at reception to Wee at the water slide, smiling faces throughout. Even when they had to say No! Despite having a golf event and busy long weekend holiday, the staff were efficient.
- Hotel property is well maintained with nice landscaping and quaint restaurant buildings (eg McFarlane house for tea on the beach etc).
- Pool is huge, and the slide is great fun (can be enjoyed ideally by those above 5 years)
- Location is fantastic - close to the superb Ciccada weekend market (food, art, shopping).
- Highly recommend staying at the Hyatt Hua Hin for a great family holiday.

Dear Khun Sammy, although I could not meet you to give you this feedback, please compliment your staff team for doing a great job. Well done and keep it up

Room Tip: Stayed in room 2103 which was a hop, skip and jump to the pool and the lunch restaurant.
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Right4me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HRHH, General Manager at Hyatt Regency Hua Hin, responded to this review, July 29, 2013
Dear Right4me

Thank you very much for choosing to stay at Hyatt Regency Hua Hin. We appreciate for your kind review and for also remembering the name of our team members - Khun Surasak and Khun Wee as you highlighted. You are one of the very few guests who do mention names in the review and when this message was passed on them they were truly delighted.

We hope to welcome you and your family back again to Hua Hin so that I can have the opportunity to meet with you personally. It is really convenient now that the Berjaya Air flies 3x/week from KL Subang to Hua Hin Airport directly as this saves 6 hours of supposedly travelling by car between BKK Airport to Hua Hin.

Sincere regards
Sammy Carolus
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong
Level 3 Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 16, 2013

We stayed in this hotel for 5 nights from 7 Jul to 12 Jul. We were arranged a garden view guest room at the first time. The view from the balcony was totally blocked by many trees. After then, we requested to change room to pool side. The so-called pool side room (Room 2215) was only that you can see a narrow pool side and it was still blocked by many trees. In addition, the king size bed in the room was merged by two twin beds. The decoration in the room was old and cheap, especially in the bathroom. We were not enjoyed this trip because picking up a wrong hotel. Pls find the following points for your attention.

Bad items:
1. Decoration in the room: old fashion, deteriorate
2. Housekeeping service : we requested English newspaper in the morning, but they didn't send to us every morning. We called to request it again sometimes.
3. Mattress & pillow : Not comfortable, pillow too soft, mattress too old...
4. Pool : No free fruit for guest around the pool side. Sunshine chairs are not enough. Staff serving in the pool is not active. e.g. we cannot find any staff distributing towel sometime. maybe it was out-of-stock.
5. Waiter/Waitress in Figs: Not smart. I ordered lemon tea every morning. Some waiters/waitress always forgot to give me lemon and I needed to reorder the lemon separately. (frequency: 3 times out of 6-day stay in). Ordered coffee but they didn't give you milk.
6. No free wifi in the room.
7. Opening hour of restaurants during around 2-5pm : only "You & Mee" was opened, no choice for general guest (except Regency Club guest)

Good items:
1. Pool : The water slide is awesome
2. Gym Room: spacious with basic equipments, not crowded
3. Breakfast buffet: wide variety of food
4. Room Service: Good Taste of food
5. Shuttle service from Bangkok to Hua Hin
6. Reception service : nice with welcome drink

Comparing with my stay in Samui (Amari resort and hotel) and Sabah (Rasa Ria Shangrila) last year, I would say this hotel does not match the great resort standard.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MichelleKoHongKong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HRHH, General Manager at Hyatt Regency Hua Hin, responded to this review, July 18, 2013
Dear MichelleKoHongKong

I am sorry to hear that we failed to meet your expectation during your recent stay. All the comments (positive and not so positive) have been noted and will be used towards improving and enhancing the consistency of the services in those areas highlighted.

Although there are plans to upgrade our King/twin guestrooms in the near future, however we must ensure these rooms in the meantime are in good condition, functional and free from defect.

Regarding the pool/ocean view, due to the design, layout of the rooms, there are only a handful rooms with unobtrusive pool or ocean view. It is not possible for us to cut down trees to accommodate guests who want to have pool / oceanview from their room. We do trimming on some of the old leaves on regular basis but we won't remove the trees.

We have just changed the mattresses and pillows in all rooms with the new ones and surprised to hear that yours was in the old condition. Please be advised we also open one other restaurant during lunch time on daily basis i.e. McFarland House and not only You and Mee restaurant.

I only wish that we could turn back the clock and knew your various concerns during your stay so we could address this immediately and tried to turn around this experience to make the rest of the stay more enjoyable.

Sincere regards
Sammy Carolus
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Hua Hin hotels
0.8 mi away
InterContinental Hua Hin Resort
2.9 mi away
Putahracsa Hua Hin
Putahracsa Hua Hin
#2 of 136 in Hua Hin
1,273 reviews
1.8 mi away
Anantasila Villa by the Sea, Hua Hin
Show Prices
Show Prices
Show Prices
0.4 mi away
Amari Hua Hin
Amari Hua Hin
#11 of 136 in Hua Hin
1,215 reviews
0.5 mi away
Let's Sea Hua Hin Al Fresco Resort
2.2 mi away
Centara Grand Beach Resort & Villas Hua Hin
Show Prices
Show Prices
Show Prices

Been to Hyatt Regency Hua Hin? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Regency Hua Hin

Property: Hyatt Regency Hua Hin
Address: 91 Hua Hin - Khao Takiap Road | Prachuap Khiri Khan, Hua Hin 77110, Thailand
Phone Number:
Location: Thailand > Prachuap Khiri Khan Province > Hua Hin
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Hua Hin
#4 Spa Hotel in Hua Hin
#5 On the Beach Hotel in Hua Hin
#5 Luxury Hotel in Hua Hin
#6 Family Hotel in Hua Hin
#6 Romantic Hotel in Hua Hin
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hyatt Regency Hua Hin 5*
Number of rooms: 213
Official Description (provided by the hotel):
Hyatt Regency Hua Hin is a premier beachfront resort ideal for families, honeymooners and couples who are looking for a relaxing and enjoyable vacation. The hotel enjoys a 250 meter stretch of prime white sand beach, plus lush tropical gardens and swimming pools. THE BARAI, the hotel's brand-new residential suite and luxury spa destination, is a sanctuary for beauty, pampering and wellness. Hyatt Regency Hua Hin also offers Pet-Friendly programme to welcome you and your pet as our guests. The resort has assigned five pet-designated Deluxe Rooms in the same area for guests with dog or cat up to 10 kgs. With advance reservations, the resort will provide a bed and bowl to be arranged in the room with a supplemental charge of only THB 800 per night fee plus tax and service charge per reservation. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hyatt Hotels Corporation, Orbitz, Priceline, Booking.com, Ctrip TA, Hotels.com, Expedia, Travelocity, TripOnline SA, HotelsforEveryone, Hotwire, Cancelon, Evoline ltd and HotelQuickly so you can book your Hyatt Regency Hua Hin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Hua Hin Hotel Hua Hin
Hua Hin Hyatt Regency
Hyatt Hua Hin

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing