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“Excellent Property”

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Hyatt Regency Hua Hin
Ranked #6 of 134 Hotels in Hua Hin
Certificate of Excellence
Calcutta, Ohio
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent Property”
Reviewed December 28, 2012

One of the best beach resort of Hua Hin. Excellent Staff and great place to relax. One of the best swimming pool and private beach in HUa Hin. One can visit night market which is just 2 mins walking from the property.

Room Tip: take a swimming pool facing room.
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank rajat1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HRHH, General Manager at Hyatt Regency Hua Hin, responded to this review, December 31, 2012
Dear rajat1971

Our sincere appreciation for your recent stay at the resort and appreciate the various tips provided following your visit. We do hope to welcome you and your family again to Hyatt Regency Hua Hin soon.

Sincere regards
Sammy Carolus
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,849 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (346)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
1 review
Reviewed December 27, 2012

Been to Hua Hin many times and this was the worst. Room was so small, It could only fit a single night stand next to a king bed, and the other side was against the wall. Light in the elevator was out. Pool slide was out of order. Hyatt should not put their name on this location.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robkoos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HRHH, General Manager at Hyatt Regency Hua Hin, responded to this review, December 30, 2012
Dear Robkoos

Thank you for your comments on your recent stay at the resort. We are sorry to hear that we failed to meet your expectations during this visit. If we know that you are bringing your family with you, we would have allocated a ground floor room with larger living space area. We regret to learn that during your visit one of the elevator light was fused which was rectified immediately and we also need to close the water slide for 5 hours last week for urgent re-coating. It has been operating as usual ever since.

We hope to have the opportunity to welcome you back again in the near future.

Sincere regards
Sammy Carolus
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
943 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 248 helpful votes
Reviewed December 27, 2012

We had a great time at our recent stay the Hyatt Regency Hua Hin. Everything was great about our stay here, beautiful property, great beach, awesome pool, nice rooms, friendly staff, and above all, excellent management! Will definitely come back again!

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank daikin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HRHH, General Manager at Hyatt Regency Hua Hin, responded to this review, December 30, 2012
Dear daikin

Thank you for sharing your comments on your recent stay at the resort. We are delighted that you enjoyed your stay.

We hope to have the chance to welcome you again in the New Year.

Sincere regards
Sammy Carolus
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
2 reviews
Reviewed December 25, 2012

The hotel is wonderful and the surrounding area is absolutely beautiful.
McFarland House is a highlight; beachfront location, palms and a gorgeous views.
We booked a brunch for a family of five and were given a great table oceanside.
Our primary criticism is that the food quality has seriously dropped over the past months. The buffet layout was fine, but the selection of dishes was rather poor, both the cold and hot sections.
It was a windy day so it was difficult for the staff to keep the dishes hot, but the meat selection looked unappealing, sushi and salads looked days old and the desserts were melting and runny.
The criticism is meant as assistance, the location Is gorgeous and the staff as elsewhere in Thailand, always keen to assist and help.

  • Stayed December 2012, traveled with family
    • Value
    • Service
Helpful?
Thank krista210961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HRHH, General Manager at Hyatt Regency Hua Hin, responded to this review, December 26, 2012
Dear krista210961

Firstly, may I take this opportunity to wish you and your family, compliments of the season and that may the New Year bring you more happy travels.

While we are delighted to know that you had an overall enjoyable stay nevertheless we are concerned to learn of your feedback about the quality of dishes at brunch which you have highlighted for improvement. As challenging as it is to have a proper set up given the weather conditions, it is not an excuse and we take your comments very seriously. Please accept our sincere apologies for this unpleasant experience.

Your constructive feedback has been shared with our Food and Beverage team and rest assured, the food quality is our utmost priority in all our restaurants operations. Although we are proud that McFarland House has been the recipient of the Tatler's Best restaurant 2012 in Hua Hin but we are aware that the consistency of the food with thoughtfully sourced and carefully served is what makes the difference between a great restaurant and an ordinary one and we strive to retain this reputation.

Once again our sincere appreciation for your constructive comments. We look forward to having the opportunity to welcome you back again to the McFarland House.

Sincere regards
Sammy Carolus
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 19, 2012

Hyatt Regency at Hua Hin is exceptional. Picture beautiful surroundings and utmost care of the property. The staff is warm and caring to your comfort. The food is great, in presentation, taste and quality. The accommodations were wonderful. And plus, the General Manager Sammy gave us his time to see that our stay was indeed enjoyable and comfortable. Attention to details like this, makes Hyatt a first choice destination. We have been very happy with our choice to stay here.

  • Stayed December 2012, traveled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Gene S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HRHH, General Manager at Hyatt Regency Hua Hin, responded to this review, December 21, 2012
Dear Gene S

It was good meeting you briefly on your recent visit and we are encouraged to hear of your kind comments. Rest assured this will motivate us to continue to strive for product and service enhancements..
We hope to welcome you back again soon.

Sincere regards
Sammy Carokus
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Klong Luang, Thailand
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 18, 2012

This is a wonderful hotel. I was there for a corporate retreat in early December 2012. Everything about the experience was top quality. Rooms were a delight, with large spacious modern bathrooms and balconies, excellent wifi connectivity, excellent bed linen and lush green jungle-like views. Absolutely everything one expects from a five-star hotel.

Restaurants were superb, and the ones at which I paid for my own food seemed very reasonably priced. The McFarland House is a highlight, both for lunch and dinner. The water slide is a must.

A couple of minor criticisms. I was woken early by people in the next room talking and moving furniture around noisily on the balcony - the walls must have been thin, as I heard everything. The louvre doors between their balcony and mine may have been partly to blame, but this wasn't helped by the doors being open - someone came promptly in the morning to lock them, but could have been unpleasant with thewrong type of noisy neighbours. Second, the conference room we used had no windows - good for conferences, but a shame not to have a seaview, or at least a view of the landscaped gardens.

Room Tip: Try to get a room without an adjacent room.... I think the room next to mine on the other side (1308...
See more room tips
  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jonathanshawThailand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HRHH, General Manager at Hyatt Regency Hua Hin, responded to this review, December 21, 2012
Dear Jonathanshawthailand

Thank you fo choosing Hyatt Regency Hua Hin as the corporate retreat venue and we are delighted that overall you had a comfortable stay and you managed to experience almost all facilities and services despite your busy schedule.

Sorry to hear that you were woken up by the noise from your neighbor and we could have assisted you immediately if this is alerted to our team members. All our guests are expected to respect privacy of other guests but if this isn't the case then we can certainly help to remind the other guests to oblige accordingly.

Depending on the size if the meeting room and nature of the meeting (formal or informal) we could have organized the venue different. For instance, the villa's lawn and the ballroom foyer are also suitable for the informal to semi formal meeting and during this time there is hardly any rain.

We look forward to having the opportunity to welcome you again in the very nestor future.

Sincere regards
Sammy Carolus
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ashford, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 15, 2012

we stayed at hyatt in dec 2012, it was by far the best hotel ever, the staff were amazing friendly helpful and just nice. the resort was amazing everything you could want from a holiday was there, pool great food great room great everything great.i cannot say a bad word about this resort.

Room Tip: we had the basic room, and it was fabulous, overlooked the lazy river, no room would have been bad...
See more room tips
  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sue11496
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HRHH, General Manager at Hyatt Regency Hua Hin, responded to this review, December 21, 2012
Dear sue11496

Thank you for your kind words and much appreciate that you kindly shared your recent experience at the resort.

We hope to welcome you back again soon and wishing you a wonderful festive season.

Sincere regards
Sammy Carolus
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Hua Hin

Property: Hyatt Regency Hua Hin
Address: 91 Hua Hin - Khao Takiap Road | Prachuap Khiri Khan, Hua Hin 77110, Thailand
Phone Number:
Location: Thailand > Prachuap Khiri Khan Province > Hua Hin
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Hua Hin
#5 Spa Hotel in Hua Hin
#6 Luxury Hotel in Hua Hin
#6 Family Hotel in Hua Hin
#6 Romantic Hotel in Hua Hin
#6 On the Beach Hotel in Hua Hin
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hyatt Regency Hua Hin 5*
Number of rooms: 213
Official Description (provided by the hotel):
Hyatt Regency Hua Hin is a premier beachfront resort ideal for families, honeymooners and couples who are looking for a relaxing and enjoyable vacation. The hotel enjoys a 250 meter stretch of prime white sand beach, plus lush tropical gardens and swimming pools. THE BARAI, the hotel's brand-new residential suite and luxury spa destination, is a sanctuary for beauty, pampering and wellness. Hyatt Regency Hua Hin also offers Pet-Friendly programme to welcome you and your pet as our guests. The resort has assigned five pet-designated Deluxe Rooms in the same area for guests with dog or cat up to 10 kgs. With advance reservations, the resort will provide a bed and bowl to be arranged in the room with a supplemental charge of only THB 800 per night fee plus tax and service charge per reservation. ... more   less 
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Also Known As:
Hyatt Regency Hua Hin Hotel Hua Hin
Hua Hin Hyatt Regency
Hyatt Hua Hin

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