Hotel looks nice but service was terrible. The place was practically empty during peak season so I guess everyone else knows this already and I'm the last to find out they have terrible service. They put us in a room where construction was taking place in the rooms nearby. They had plenty of other rooms to put us in. The noise was very loud. We tried talking with hotel staff, security, manager, booking agent, some guy on the phone who said he was the ceo, even the construction workers themselves. No one would take responsibility for anything, change our room, or give us a discount for the extreme inconvenience. Security guards want to sell you everything from taxi and jet-ski rides to tours because they get kickbacks. They get very unfriendly when you don't go thru them. They told us it's easy walking distance to the mall. It was actually about 2 km. Restaurant in hotel charges twice as much as other places withink walking distance. Plenty of other hotels to stay in along the beach with better prices and service.
- Official Description (provided by the hotel):
- The Neo-Moroccan luxury beachfront boutique resort on the most beautiful and peaceful beach of Hua Hin, Thailand. ... more less
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