This is our first time back to stay in Khao Takiab after a long while. We chose Franjipani because it seemed like a nice, modern, cozy hotel.
Location: Although it as located in Khao Takiab, we were about 200 meters from the beach. It is very close to the Cicada art market.
Room: The rooms were quite nice, modern, and clean and we did enjoy a room upgrade from Jasmine to Lotus since their rooms were fully booked due to a tour group. However, they seem to be missing some small but useful items especially for a hotel in this price range such as towel rack, a shower cap and (for our friends' room) a mirror over the sink.
Amenities: The Wifi was great, easy to connect and fast. The TV and channels offered were fine. The swimming pool was quite nice and clean. However, our phone didn't work, again something I didn't expect for a hotel of this class.
Service: Offered with a smile, but overall still have room for improvement. They didn't really do much in terms of making our stay more comfortable and seems to be a little slow/clueless in terms of aiding the needs of the guests. Some examples: the problem with the phone wasn't addressed even though we mentioned it to them; as we were leaving and lugging our bags, one of the bell hops noticed and as asked if we wanted to check out but didn't bother to come up and help us.
Food: Horrible. Lack of choices, bad taste, small portions, lack of care in preparation, they didn't even bother to refill the buffet even though the time for breakfast hasn't ended. I understand that they have a tour group stay for the night, but I also know that a dozen eggs cost only about 23 baht.
Conclusion: Although the rooms and the swimming pool were nice, I feel that this hotel was still overpriced due to food, service and location. You can get better deals around Khao Takiab, Hua Hin.
- Official Description (provided by the hotel):
- With all pool facing rooms, this contemporary designed hotel makes for an excellent family getaway. Located in the village of Khao Takiab, guests just just a few km away from the resort town of Hua Hin. Some facilities on-site include a 80 meter long pool, 20 meter long kids pool, bikes for rent and a sauna. And if you wish to sight see, the Summer Palace, Night Market, and the Hua Hin Hills Viney ... more less
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