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“Best hotel pool area I've ever seen”

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InterContinental Hua Hin Resort
Ranked #6 of 136 Hotels in Hua Hin
Certificate of Excellence
Sydney, Australia
Level 5 Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Best hotel pool area I've ever seen”
Reviewed August 21, 2014

Loved everything about this hotel even the long walk to the room from the hotel entrance. This is a well designed hotel with wonderful facilities. The gym is state of the art with some of the best equipment I've see in a hotel gym.
The pool area is just superb and a great place to relax. I'd come back to this hotel anytime!
I only wish you could fly to Hua Hin from Bangkok as I hate the tedious 3 hour car ride, especially as there is no decent place to stop along the way for a toilet break. Years ago we caught a scheduled flight from Hua Hin airport back to Bangkok and it was an easy 20 minute flight on a small plane which was brilliant. Bring back the scheduled flights especially now that Hua Hin is such a popular tourist destination!

Room Tip: Ask for a room overlooking the pool
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  • Stayed September 2013, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank chellmc59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mgmt_ICHH, Manager at InterContinental Hua Hin Resort, responded to this review, August 24, 2014
Dear michelle_l_mcewing,

Thank you for choosing to stay with us at the InterContinental Hua Hin Resort on your recent visit to Hua Hin and we are definitely happy to learn that you will come back to our hotel.

It is great to know that you really enjoyed our facilities.

We hope to have a chance to welcome you back again soon.

Sincerely yours,

Mulliga Elliott
Quality Manager
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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Bangkok
Level 4 Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 21, 2014

We have recently returned from a 7 night stay at this IHG. The setting is beautiful. The way the structure has been designed it makes into very private hotel.

This hotel is different from your standard 5*, apart from the beautiful pool and view, it's the staff. They take time to get to know you and remember your likes and dislikes very quickly.

With what can only be described as a comedy of errors with our booking and room it was hard to be annoyed with any member of staff. They are just all so so nice.
Like many other reviewers, there were so many good teams it would be hard to mention them all but here goes:- Nancy, Bella, Kai, G, Nok, Manit, the list goes on. They do make you feel special and most welcome.
We stayed during the Queens Birthday and it was lovely to be included in the celebrations with the staff in the hotel.
Note - a holiday weekend is very very busy and probably not the best time to visit.
Breakfast was too crowded. After the Queens birthday the hotel emptied out quite a bit and things were much better.
If you like cakes and pastries this is the hotel for you. They are superb.
My husband thought having desserts for breakfast was a real treat. Thank goodness there was a great gym.

Having breakfast at Azure on our last day (trial by hotel) was much better , over looking the beach with a sea breeze. Don't know why they don't have breakfast there all the time.
We ate in the hotel every evening and I have to say my Azure was our favorite.

Note - there is no inside air conditioned dining. The 2 restaurants that do have limited seating have their doors open all the time.

The staff did try to rectify the problems we had with our room. just disappointed that they gave us a room that they knew had problems in the first place.
Would visit again but I would check things worked in the room first before unpacking.

  • Stayed August 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Julieflowers2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mgmt_ICHH, Manager at InterContinental Hua Hin Resort, responded to this review, August 24, 2014
Dear Julieflowers2013,

Thank you for taking the time to write about your recent stay at InterContinental Hua Hin Resort. We are thrilled to hear that our most important asset, our staff, delivered great service. We appreciate that you recognized each individual person and they have already been given recoginition by the management team.

As of the Queen’s birthday, our hotel keeps this tradition by having a ceremony to show respect and good wishes to Her Majesty the Queen every year. It is fantastic to know that you were able to join the ceremony with us this year.

Your compliment about our desserts have been shared to our Executive Chef and his culinary team.

We strive for continuously improve the quality of our services and facilities, so we do appreciate your feedback.

We are looking forward to welcoming you and your family back again in the near future.

Sincerely Yours,

Mulliga Elliott
Quality Manager
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Bangkok, Thailand
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 9, 2014

I'm here in Hua Hin at intercontinental hotel is fantastic really 5 stars Hotel also if you choose normal room.
Staff professional and nice.
The location is on central and on the beach great.
The room are quiet with swimming pool.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank harris f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mgmt_ICHH, Manager at InterContinental Hua Hin Resort, responded to this review, August 13, 2014
Dear harris f,

We are delighted that you had a great experience at the InterContinental Hua Hin Resort, appreciated our staff’s professionalism and enjoyed our facilities.

We really appreciate your feedback. It will be our pleasure to welcoming you again.

Yours sincerely,

Mulliga Elliott
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 7, 2014

I have just stayed with my family in Intercontinental Hua Hin Resort from 3 to 7 August 2014. My comments as summarized as follows -

Overview: It is a very quiet and comfortable resort with excellent services deserved for at least five stars. Though I was given a room in Block One with view at balcony blocked by another block, I have no complaint in light of the room charge that I paid and the services offered by the resort.

Room: The room is very spacious and more than adequate to accommodate the extra bed given to my kid at 12. The decoration is fine and I particularly like the bath room with very strong rain shower, which is not only easy to use but also keep you relaxed. Nevertheless, the work top of the sink is not large enough to accommodate the toilet stuffs.

Breakfast - Though the buffet area is very large, it is adequate to cater for the need as the resort is not a big one. The choice and quality of the foods are excellent and I was not bored at all even after having breakfast there for 4 days.

Pool Area - Excellent with a large main pool and jacuzzi pools with warmer water. The small huts besides the pool are very attractive and comfortable. I stayed there for two whole days and enjoyed the lunch at pool side. The price of the food is on the high side but still acceptable when compared with other resorts that I have stayed say in Singapore and Malaysia.

Kid Club - It is just a bit more than nothing. My kid refused to go there from the beginning. I do not think that a kid at the age of 6 or above will like to stay there. It is really a weakness of the resort nothing that it is a common practice in the Asian Market to travel with kids in the summer holidays.

In sum, the resort is excellent but it may be more suitable for couples instead of family with kids.

Tips - The resort is closed to the resort-type shopping mall called Market Village. You could have a 20-minute walk and take a tuk-tuk journey at 120b to there. Market Village offers more dinning options with lower prices.

  • Stayed August 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Helpful?
4 Thank wongpakkin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mgmt_ICHH, Manager at InterContinental Hua Hin Resort, responded to this review, August 11, 2014
Dear wongpakkin,

Thank you for letting InterContinental Hua Hin Resort be part of your family’s visit to Hua Hin. We are delighted to know that you enjoyed the different facilities in the resort such as room, breakfast, and pool area.

Your feedback regarding the Kids Club is appreciated and has been shared with our Spa & Recreation Manager who is currently reviewing the activities.

We look forward to welcoming you and your family back.

Yours sincerely,

Mulliga Elliott
Quality Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level 5 Contributor
75 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed August 7, 2014 via mobile

We came with our family to HuaHin for three days and it was a perfect amount of time here.

We were able to check in in the VIP area and the service in the private area was fantastic. It offered us free afternoon tea as well as happy hour with cocktails. Ask the other times we were also able to go sit and lounge there with their specialty hotel drink and tea or coffee. Also the staff remembered all of our names and our rooms and needs. we would say one of the best service we have received in awhile. We truly felt like VIPs.

The pools were great but unfortunately when we were there one of the pools were not working but the other pools kept us busy. The hotel also is located right on the beach so we were able to enjoy the beach and the natural water if we didn't want to lounge by the pool.

The spa was relaxing and professional and we received mini gifts each time we visited the spa. Love all the products and the experience.

Tip: the hotel is located away from the night market so get a taxi and go enjoy the seafood in the market.

Stayed March 2014, traveled with family
Helpful?
4 Thank AndrewandIvy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mgmt_ICHH, Manager at InterContinental Hua Hin Resort, responded to this review, August 11, 2014
Dear AndrewandIvy,

Thank you for choosing to stay with us at the InterContinental Hua Hin Resort on your recent visit to Hua Hin and for taking the time to share your experience. It is great to hear that you received great service from our staff.

The Spa team is thrilled to learn that you had a great experience there and enjoyed both products and services

We are looking forward to your next visit.

Yours Sincerely,

Mulliga Elliott
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
brisbane
Level 6 Contributor
104 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed August 4, 2014

We are regular guests to the IC group and frequent travellers to Thailand, this is our first trip to Hua Hin.

The Intercontinental Group does it well, but let me just say this property is a mile above others, it's beautiful yet modest in scale, yet everywhere you look there is perfection. From gorgeous dining nooks and terraces, to the beachside restaurant, to the Club Lounge, there's nothing to fault.

We stayed in a pool villa suite shared amongst six, but cleverly built to ensure privacy. With the beautiful free standing bath, the most beautiful aesthetic room (we've stayed in presidential suites, much larger of course) just gave you the most amazing feeling of peace, the beautiful deck and swim up pool.

The staff, where does one begin, I wish I knew all their names to thank them, the gorgeous European Head Chef, housekeeping and a special thank you to Nancy in the amazing Club Lounge and her girls, the best service one could expect, not to forget the beautiful note left in our room and the plate of gourmet chocolates. Sooo special, we can't wait to come back.

The IC Hua Hin must have the most amazing management, the staff are happy, intelligent and have the uncanny ability of a professional to predict their guest needs, I shed a tear upon leaving and to top it off in our rented car, there was bottled water for us, when I looked it was Intercontinental branded water, the thoughtful staff had put cold water there for us.

Those knockers of the beach, get over it, it is beautiful, safe and clean and certainly worth spending time there. Gorgeous beachfront walks and friendly smiles, we'll be back, Probably won't see Bora Bora again. Hua Hin we love and thank you all the IC staff that made us never want to leave x

Room Tip: Pool Villas gorgeous, or if you have a big budge private Beachfront Villa Houses
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  • Stayed July 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
5 Thank ormiston62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mgmt_ICHH, Manager at InterContinental Hua Hin Resort, responded to this review, August 6, 2014
Dear ormiston62,

Thank you for choosing InterContinental Hua Hin Resort for your first visit in Hua Hin and writing such a positive review on TripAdvisor. We are thrilled to learn that you really had a pleasant time. The most valuable asset of our resort is our staff and we are very happy to know that they were able to anticipate your needs and made your vacation flawless.

Your feedback is greatly appreciated and is already shared to the team.

We can’t wait for your next return to Hua Hin and stay with us again at InterContinental Hua Hin Resort.

Warm regards,

Mulliga Elliott
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong
Level 6 Contributor
84 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed August 3, 2014

My family of 5 stayed in this hotel for 4 nights. The rooms were spacious with huge day bed in balcony. We spent most of our time in the pool, which was great and the pool was long enough for real swimming exercises. Food and drinks at the pool side bar was great. Do ask for if there is daily special. One day we had a Grouper daily special which was delicious and only costed 320Baht++. The burger, seafood pizza and club sandwiches were nicely prepared and tasty.

The breakfast was great with European (bread, brie, ham etc) and Thai selections. I like the salad bar and bread counter the most. There were varieties of bread which were freshly baked from oven. I particularly liked the carrot bread and multi-grain bread.

The hotel was about 3 hours drive from Bangkok International Airport.

The hotel is near Hua Hin downtown. One tuk tuk taxi trip from hotel to downtown (such as night market) costs 140Baht and is only a 10mins ride. I suggest to select tuk tuks that are converted from 4-wheel pick-up trucks, which are more stable and safer. There are the normal 3-wheel tuk tuks which are more common but I usually try to avoid. The 4-wheel and 3-wheel cost basically the same.

We also enjoyed walking on the beach very much. The sand was great. We didn't swim in the beach though since there was jelly fish warning sign there.

Overall, this hotel is nice and food is great. The hotel campus is smaller, when comparing to another one I had been to a few years ago in Hua Hin.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Service
Helpful?
2 Thank Tony268
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mgmt_ICHH, Manager at InterContinental Hua Hin Resort, responded to this review, August 6, 2014
Dear Tony268,

Thank you for staying with us and taking the time to write a review about your visit to InterContinental Hua Hin Resort. It is great to hear that you enjoyed different facilities at our resort, especially room, pool, food and drinks. I am sure your comments will be helpful to our future guests.

We look forward to your next visit.

Warm Regards,

Mulliga Elliott
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Hua Hin Resort

Property: InterContinental Hua Hin Resort
Address: 33/33 Petchkasem Road | Prachuabkhirikhan, Hua Hin 77110, Thailand
Phone Number:
Location: Thailand > Prachuap Khiri Khan Province > Hua Hin
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Hua Hin
#3 Business Hotel in Hua Hin
#5 Spa Hotel in Hua Hin
#6 Luxury Hotel in Hua Hin
#6 On the Beach Hotel in Hua Hin
#7 Family Hotel in Hua Hin
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Hua Hin Resort 5*
Number of rooms: 158
Official Description (provided by the hotel):
Every guests who stay at InterContinental Hua Hin Resort will receive complimentary unlimited access to Vana Nava waterpark and True Arena Sport Club with shuttle service. ... more   less 
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Also Known As:
Intercontinental Hua Hin Hotel Hua Hin

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