Having deliberated long and hard to chose a hotel in Hua Hin, we selected the Intercon. It is not a resort in the Thai sense. It is a small hotel, wedged in between 2 large white high rise apartments on one side and a smaller high rise on the other. There is a tiny driveway which means that road noise is audible from the balconies. The pictures on the website were taken at some very strange angles to avoid this.
Upgraded (as an IHG Ambassador) to a pool access room which allowed access to the delightful long pool.
The room is badly designed - although large in areas, the bathroom sits, in effect, in the middle of the room, and even the toilet is not totally separated from the rest of the bathroom (comments also made by others in earlier reviews)
The rooms were never cleaned until mid afternoon (and the hotel is not even half full) and the supply of soaps and gels could only be described as 'mean spirited'. Likewise, no replenishment of the fruit basket during our 4 day stay.
Prices are normal 5 star - approx $35 for 3 coffees and an icecream last night.
The staff were polite and we did not experience the poor English comment by earlier reviewers.
Food - breakfast is a large buffet spread, appealing to all tastes. Quantity, however, seems to be the watchword, rather than quality - in fact, that could be said of all meals provided. This, in the land of flavours, is very sad.
The rooms in the main building are accessed from outside of the lobby area. Our daughter was located in this area and we had to escort her each evening to her room as there were no doormen on duty in the late evening and anyone could gain access to this part of the building.
This is a 5 star hotel in name alone as it provides the necessary functions eg 24 room service
Will we ever return - no
The GM should visit properties such as the Intercon in Bali (still the standard bearer for resort type properties in our family) to experience how it should be done.
- Official Description (provided by the hotel):
- Every guests who stay at InterContinental Hua Hin Resort will receive complimentary unlimited access to Vana Nava waterpark and True Arena Sport Club with shuttle service. ... more less
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- Also Known As:
- Intercontinental Hua Hin Hotel Hua Hin