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“Beautiful Resort With Excellent Service”

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V Villas Hua Hin, MGallery by Sofitel
Ranked #28 of 136 Hotels in Hua Hin
Certificate of Excellence
Sentosa Island, Singapore
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Beautiful Resort With Excellent Service”
Reviewed December 15, 2013

This is the time of the year that we have our family holiday and having stayed here in 2011, my husband felt that it was time to re-visit the place that captured our hearts.

We checked in on 5 December and were brought to our 3-bedroom villa 2 which coincidentally
was the same unit as the one we stayed in before. An Ipad and a mobile phone were issued to us when we arrived at the villa to enable us to contact our butler anytime during our stay. A pleasant surprise awaited us when we saw our butler bringing in the luggage as Khun Bee was the butler that attended to us 2 years ago.

She could not have been more helpful arranging anything we wanted even to the extent of organizing breakfast boxes and drinks for our early morning tour the next day. On the day that she was off, she made sure that all our requests were taken care of by one of her colleagues.

The ambiance has not changed over the years and the afternoon snacks served in the villa gives the whole experience a nice and homely touch.

Our 3-day stay would have been enjoyable and memorable if it were not marred by the following experience.
a) This concerns the bathroom in the main bedroom – there was a pungent smell each time after a shower.
b) We could see lots of mosquitoes flying in the bathroom and with the aid of the ‘tennis’ racket, (courtesy of Khun Bee) we must have killed at least 60 of these blood sucking pests. Despite the precautions taken like burning of the mosquitoes coils placed in strategic places, the spraying of the repellent as well as the lowering of the mosquito net over the bed, by the butler every evening, it was of no help. My son and his wife spent 3 sleepless nights trying to make the best of the situation.
c) Finally, the internet connectivity was bad as it crashed many times when we are in the midst of emailing. It was very frustrating as we had to reset and login the password a few times before we can send off an email.

We hope the management of this establishment would seriously look and solve these problems before our next visit as the mosquito situation has become worse over these 2 years.

Despite all these, we will definitely recommend our friends to stay in this beautiful resort.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tricia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VIEHotelVVillas, Manager at V Villas Hua Hin, MGallery by Sofitel, responded to this review, January 16, 2014
Dear Valued Guest,

Greetings from V Villas Hua Hin!

We always appreciate comments regarding a stay at V Villas Hua Hin managed by Accor. It was a pleasure to receive positive feedback from you and I will share your comments with our team. I am sure that your remarks will serve as encouragement to all our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience. We hope your next visit will be as pleasant as the previous one.

Sincerely,

Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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147 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Polish first
  • Russian first
  • Thai first
  • Any
English first
Den Bosch, The Netherlands
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 9, 2013

A nice resort just outside the center of Hua Hin consisting of only 13 villas. Excellent service from reception, butler and other staff.
The villas are private and mainly of the 2-bedroom type all with swimming pool of good size.
Upon checking in you receive an iPad and a mobile for easy direct connection to the butler.
The villas are regretfully furnished in the 80-s style. One would expect more up-to-date furniture (both in-and outside). A renovation/refurbishing seems to be essential to warrant the relatively high price per day.
Another point of criticism is the constantly ( from 09.00AM till 11.00PM) playing warehouse-music out of the speakers placed just outside every villa. Sitting on your terrace without having to listen to the tasteless music is impossible. I requested my butler ( thank you Dej) to disconnect the speaker outside my villa, which was promptly done.
The restaurant serves a nice breakfast and I enjoyed a few times a good diner.
V Villas is a nice resort in a bustling town of Hua Hin.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hans15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VIEHotelVVillas, Manager at V Villas Hua Hin, MGallery by Sofitel, responded to this review, January 16, 2014
Dear Valued Guest,

Greetings from V Villas Hua Hin!

Thank you for your positive comments. It is always a pleasure to know that we have met or exceeded our guests’ expectations.

We look forward to welcoming you back to V Villas Hua Hin in the future.

Sincerely,

Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
90 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed October 3, 2013

Great boutique villa resort. The villas are well designed and laid out, and the pool is big enough to at least swim a little in. The main pool is really nice and mostly empty when I was there with a view directly onto the beach and sea. The restaurant food was nice, although the spice was tamed down on the Thai food as normal in places like this.

The service was great throughout. The butler service was ok, but when they didn't have answers, they found someone who did. We did a number of tours through the resort and they were well organised and guided, big credit to Aoy for all her help and making our stay so good.

Overall, its a great little boutique resort, great Villas and great service. The location is fine in terms of the beach and they arrange taxis for you should you need to go to the town or any restaurants. It is expensive, but give how high the standard is, I have no problems with that.

Room Tip: The rooms stretch from reception to the beach/pool/restaurant so depending on where you prefer to be...
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HKSmithers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VIEHotelVVillas, Manager at V Villas Hua Hin, MGallery by Sofitel, responded to this review, January 16, 2014
Dear Valued Guest,

Greetings from V Villas Hua Hin!

Thank you for taking the time to inform us about your recent stay at V Villas Hua Hin managed by Accor. It is always a pleasure to receive positive feedback from a satisfied guest.

Team VIE strives to continuously improve the quality of our services and will be delighted to hear that their efforts have not gone unnoticed.

Once again, thank you for sharing your experience. We look forward to welcoming you back for another memorable stay at V Villas Hua Hin in the near future.

Sincerely,

Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
4 reviews
4 hotel reviews
Reviewed September 18, 2013

My daughter and i stayed for 3 very therapeutic days in a luxurious and very spacious villa with 2 bedrooms and our own private pool. We had a butler who was very attentive and informative regarding local happenings and transfer arrangements. The breakfast was exceptional once again with great service by the staff. We took advantage of the massages that were available which were so good that we had one each day that we were there.
V Villas are certainly the place to go to be refreshed and to recharge your batteries and I can't wait to return with my husband

Room Tip: We stayed in unit 10 - it was exceptionally quiet
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hopes34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VIEHotelVVillas, Manager at V Villas Hua Hin, MGallery by Sofitel, responded to this review, January 16, 2014
Dear Valued Guest,

Greetings from V Villas Hua Hin!

We always appreciate comments regarding a stay at V Villas Hua Hin managed by Accor. It was a pleasure to receive positive feedback from you and I will share your comments with our team. I am sure that your remarks will serve as encouragement to all our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience. We hope your next visit will be as pleasant as the previous one.

Sincerely,

Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong kong
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 3, 2013

We took my 4 years old and my 76 years old father to V Villa and rented a 2 bedroom for 4 nights. Although the ride from Bangkok airport to Hua Hin was a long haul - 4 hours, it worths all the ride. The place is clean, crisp and well-equipped with BOSE sound system inside and out the whole villa...our butler was a professional and nice lady who can cater to all our demands and needs.
All the staff are professional and attentive, breakfast was great!
My daughter has already asked me to take her back soon after we came home...

Room Tip: We love the room closer to the beach...
See more room tips
  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fiona Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VIEHotelVVillas, Manager at V Villas Hua Hin, MGallery by Sofitel, responded to this review, January 16, 2014
Dear Valued Guest,

Greetings from V Villas Hua Hin!

Thank you for your positive comments. It is always a pleasure to know that we have met or exceeded our guests’ expectations. We look forward to welcoming you back to V Villas Hua Hin in the future.

Sincerely,

Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Macao
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 28, 2013

Very nice boutique villa. The villa offers you a lot of privacy and spacious although it is not a very huge scale of Villa. It is close to the downtown (About 5 mins by Tuk Tuk, around 200B for round trip). The Villa is connected to the beach front, very convenient. They dedicated a 24hrs butler to us, a mobile phone and an i-Pad during our stay. Perfect for a quiet break.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tiFreak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VIEHotelVVillas, Manager at V Villas Hua Hin, MGallery by Sofitel, responded to this review, January 16, 2014
Dear Valued guest,

Greetings from V Villas Hua Hin!

Thank you for taking the time to share your experience of V Villas Hua Hin. Our dedicated team is always delighted to hear that one of our guest’s stay with us has been a memorable one. I will pass on your compliments.

We look forward to welcoming you back to V Villas Hua Hin in the future.

Sincerely,

Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about V Villas Hua Hin, MGallery by Sofitel

Property: V Villas Hua Hin, MGallery by Sofitel
Address: 63/39 Petchkasem Road, Hua Hin 77110, Thailand (Formerly V Villas Hua Hin)
Location: Thailand > Prachuap Khiri Khan Province > Hua Hin
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Top resorts Hotel in Hua Hin
#11 Romantic Hotel in Hua Hin
#12 Family Hotel in Hua Hin
#18 Spa Hotel in Hua Hin
#21 On the Beach Hotel in Hua Hin
#24 Luxury Hotel in Hua Hin
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — V Villas Hua Hin, MGallery by Sofitel 5*
Number of rooms: 23
Official Description (provided by the hotel):
A sophisticated luxury retreat, the award-winning V Villas Hua Hin, MGallery by Sofitel is designed for discerning guests in search of romance, revival, and recreation. The 23 exclusive pool villas that draw inspiration from the geometric patterns of terraced rice paddies and the sophistication of Italian villazzo are a private haven where guests can enjoy a life of luxury. Outstanding facilities and amenities include welcoming bedrooms, spacious en suite bathrooms fully equipped with V Villas's own amenities, a large private pool, iPads, smart TVs, complimentary Wi-Fi coverage of the whole resort and 24-hour butler service. **V Villas Hua Hin, MGallery by Sofitel is considered as The Best Pool Villa in Hua Hin, Thailand** ... more   less 
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Also Known As:
v Villas Hua Hin Hotel Hua Hin

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