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All reviews japanese buffet roti lobby lounge central department store premium deluxe shopping mall hotel is located night market the ground floor tuk tuk swimming pool street food hotel breakfast walking distance hotel staff local food convenient location
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Reviewed November 21, 2017 via mobile

My regular holiday home. Ideal location. Friendly staff, spacious room and easy access to local cuisine within and outside the hotel. A good place to also sample the Thai hospitality, culture and way of life.

Clearly the best location for an enjoyable stay in
Hat Yai where the surrounding is safe through out the day and transportation to near and far places is readily available. The Restaurants in the hotel also serve good food at reasonable price.

Mr & Mrs. Teh

Stayed: November 2017, traveled as a couple
Thank thef0urelements
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jirapong S, Management Team at Centara Hotel Hat Yai, responded to this reviewResponded November 22, 2017

Dear Mr&Mrs. Teh
Thank you for staying with us and for having shared your review via TripAdvisor. I'm very glad to see that you happy with our hotel.Thank you for your highlight about our room and friendly staffs . We look forward for a pleasure of welcoming you back at Centara Hotel Hat Yai again in the near future. Best regards, The Managements Centara Hotel Hat Yai

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Reviewed November 20, 2017

stayed for a night at this hotel, nice hotel and a nicer location. it is in the center of town, so plenty of shopping. room was nice and relatively clean. staff were definitely very helpful and pleasant. there was only one problem that I encountered, when it was time to sleep, I noticed the pillows had a smelt of human sweat. that was definitely alarming. I quickly called the housekeeping and 2 pillows with fresh covers were delivered almost immediately. must say the service at this hotel is certainly service with a smile. I would definitely stay here again. nice hotel with a good reliable wifi. but I request the management to make sure the pillows and bed are kept clean.

  • Stayed: November 2017, traveled on business
    • Location
    • Sleep Quality
    • Service
Thank lara250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jirapong S, Management Team at Centara Hotel Hat Yai, responded to this reviewResponded November 21, 2017

Dear lara250
Thank you for staying with us and for having shared your review via TripAdvisor. I'm very glad to see that you happy with our hotel. Your comment about our pillows and bed cleanliness have been note to improve. We look forward for a pleasure of welcoming you back at Centara Hotel Hat Yai again in the near future. Best regards, The Managements Centara Hotel Hat Yai

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Reviewed November 20, 2017

We have stayed at Centara Hotel for 3 nights. The hotel is located right opposite the Lee Garden Plaza and everything is within walking distance. Overall, all staff were friendly and check in was efficient. The room was spacious but it was a bit old. Toilet is in need of some renovation as it was kinda old as well. Housekeeping was OK, the housekeeper did not thoroughly clean the room, as there are still dust on tables and hair in the bathtub and toilet.

  • Stayed: October 2017, traveled as a couple
    • Location
    • Rooms
    • Service
Thank GuteReise88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jirapong S, Management Team at Centara Hotel Hat Yai, responded to this reviewResponded November 20, 2017

Dear GuteReise88
Thank you for staying with us and for having shared your review via TripAdvisor. I'm very glad to see that you happy with our hotel. Your comment about our toilet need to renovation and our Housekeeping add more attention for cleaning have been note to improve. We look forward for a pleasure of welcoming you back at Centara Hotel Hat Yai again in the near future. Best regards, The Managements Centara Hotel Hat Yai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 15, 2017 via mobile

We booked 2 premium deluxe rooms, very spacious and came with free roll out bed. Can sleep 4 pax (3 adult 1kid) for each room. The room was neat, clean and tidy. Room service is very prompt and efficient. Check in and check out were very smooth and no delays.
The hotel is located at strategic location, next to Central Plaza and opposite Lee Garden Plaza. Many restaurants and shopping around the hotel.
Definitely recommend this hotel in Hatyai.

Stayed: November 2017, traveled with family
Thank Michwong76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jirapong S, Management Team at Centara Hotel Hat Yai, responded to this reviewResponded November 15, 2017

Dear Michwong76
Thank you for staying with us and for having shared your review via TripAdvisor. I'm very glad to see that you happy with our hotel. Thank you for you highlight about our hotel location and our room.We look forward for a pleasure of welcoming you back at Centara Hotel Hat Yai again in the near future. Best regards, The Managements Centara Hotel Hat Yai

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Reviewed November 12, 2017 via mobile

Efficient check in and check out.

The room is comfortable but the bed is a bit hard.

Very convenient location. The night market just in front of the hotel, eateries places and shopping within walking distance. Free hotel parking.

We had a please stay.

Stayed: November 2017, traveled with family
Thank 206hungl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jirapong S, Management Team at Centara Hotel Hat Yai, responded to this reviewResponded November 13, 2017

Dear 206hungl
Thank you for staying with us and for having shared your review via TripAdvisor. I'm very glad to see that you happy with our hotel. Thank you for you highlight about our hotel location and our room. Your feedback about our bad a bit hard has been noted to improve. We look forward for a pleasure of welcoming you back at Centara Hotel Hat Yai again in the near future. Best regards, The Managements Centara Hotel Hat Yai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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