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Centara Hotel Hat Yai
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470 - 475 of 885 reviews
Reviewed May 31, 2013

Located in a great area as it is walking distance to most of the towns attractions i.e. shopping malls and departmental stalls plus the streets are filled with stalls at night. It is one of the better hotels in the area although there are a couple of other great hotels located within the vicinity. It has the trappings of a 5 star hotel; spa (which was a nice departure from the hustle and bustle of the town and the thousand and one massage parlors in the area), swimming pool and gym. Our room rates came with breakfast so it was great that we didn't have to figure out what to have for breakfast in the morning. There's also an affordable buffet dinner spread to be had if you want to have something different from your roadside stalls or Thai restaurants. We had the Japanese buffet spread. You won't be able to find such a spread for about 500baht per person.
Overall, the rooms are clean and comfortable and best of all, comes with free Wifi. Great family hotel.

  • Stayed: May 2013, traveled with family
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2  Thank Natasha T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHY4trip, Manager at Centara Hotel Hat Yai, responded to this reviewResponded June 4, 2013

Dear Guest Natasha T,

Please accept our sincere appreciation on your compliments and sharing of your experience after your stay with us, Centara Hotel Hat Yai.

We will continue our hard work to ensure our further improvement on products and services in order to serve you even better next time.

See you again in Hat Yai!

The Management

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Reviewed May 16, 2013

Centara Hat Yai provides everything you could need for a city hotel. The rooms are great and clean, service is top notch, the restaurant is nice, the bar area is musically a bit tacky but you move on through.

If you use their airport pick up service they collect you in a van with cold water and cool towels - fantastic.

A good option if you want a decent place to stay in Hat yai

  • Stayed: May 2013, traveled on business
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1  Thank uneasilyimpressed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHY4trip, Manager at Centara Hotel Hat Yai, responded to this reviewResponded May 16, 2013

Dear guest Uneasilyimpressed,

Greeting form Hat Yai!

We appreciated your thoughts on the recent visit to Hat Yai and the opportunity given to us here down the deep south of Thailand.

We are glad to hear that we've exceeded your needs and expectation at large and our efforts in offering an extra miles on our services were recognized.

We will ensure keeping up our good works and constant improvement on our products and services where needed.

For now, we wish you a pleasant day and good health. We look forward welcoming you back anytime in the future.

The Management

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Reviewed May 14, 2013

You do not usually stop at Hat Yai except if you come back or go to Cambodia, if you go/come back in Malaysia or if you travel to Koh Lipe.
The city has no real interest (a small market called Kim Yong about 100 meters from the hotel).
This is a very old institution, which gives it a certain charm, but overall is still very old, and deserves to be restored.
The room is clean, hard enough bedding, wifi available but quite low.
In short, there are better hotels in Hat Yai, and cheaper (the Tuna, from Air Asia for example has just opened).

  • Stayed: May 2013, traveled on business
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Thank jbd01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHY4trip, Manager at Centara Hotel Hat Yai, responded to this reviewResponded May 15, 2013

Dear Guest Jbd01,

It's been our pleasure serving you during your short stay with us.

We appreciate your compliments on the cleanliness, the bedding conditions and your comment on the internet speed.

We have taken good notes and on process of the general improvement on the property. This year, the hotel will be under some upgrading both in public areas and necessary outlets. This left aside the continuous maintenance and upgrading of our key facility system (electricity, water, etc.)

It is true that the combination of the old charm and some necessary modern updates are surely our unique character as you've mentioned and we appreciated your mentioning. At the same time, in order to maintain our standards and keep our pace with today's products and services available in the market, the hotel has been regularly monitored with investment and development plan both on the infrastructure side and its people and we hope you will be hear to enjoy this on your next visit to Hat Yai.

On your next visit to Hat Yai, you may consider spending a few days more to explore what Hat Yai, Songkhla and the surrounding provinces (Patthalung, Satun) has to offers. This includes large numbers of old temples and stories behind its architectural design. Variety of good and rare to find Chinese cuisines hidden in many corners around the city areas. The sightseeing to the old Songkhla town where left us great deal of memories where cultures are met in this Southern part of Thailand. And last but not least, a little touch of nightlife in Dannok, the night gate nearby Malaysian's border.

All of the above and more are what you may find depends on what your favorites are. And similar to other provinces and regions in Thailand, they all have their own charm and unique points with reasons for you to visit.

In sum, we thank you for choosing us and Hat Yai to accommodate you lately and look forward welcoming you back again in the near future. We will be more than pleased to serve you better, and a little longer next time.

The Management

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Reviewed April 25, 2013

Upon arrival, greeted by a team of smiling and friendly staff. Booked 3 premium deluxe rooms and all the rooms are clean and the furniture still look new. Best is the hotel is located right in the heart of all activities................shopping, food, massage etc. Hotel also provide free wifi in the rooms and public area.

  • Stayed: April 2013, traveled with friends
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1  Thank andrewchoo55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHY4trip, Manager at Centara Hotel Hat Yai, responded to this reviewResponded April 28, 2013

Dear guest AndrewChoo55,

Thank you for sparing your time sharing your good experience for your recent stay with us.

We appreciate your positive feedback on our prime location, our staffs friendliness and standards and will do our utmost to push for a better.

Please allow us to thank you again for choosing Centara Hotel Hat Yai to be your second home, at least being the second home while you are in Hat Yai.

We look forward welcoming you back again in a soon future.

Best regards,
The Management

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Reviewed April 22, 2013 via mobile

After long drive from Kuala Lumpur. We were greeted with smiles and a drink which good enough for us and bring our spirit back. Room is claen and nothing to be complain about.

Location of this hotel is strategically surrounded with malls and shops for easy shopping.

  • Stayed: April 2013
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1  Thank Cyful C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHY4trip, Manager at Centara Hotel Hat Yai, responded to this reviewResponded April 28, 2013

Dear guest Cyful C,

Thank you for taking your time sharing your good experiences for other travellers. We are glad to hear when some small little things we do here resulted in a guest good impression. It's surely encouraging us to put our extra effort to do more.

We wish you a good time back home and look forward serving you another happiness to you on your next stay.

Thank you for being with us, Centara Hotel Hat Yai.

Best regards,
The Management

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