We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great Location” 4 of 5 bubbles
Review of Centara Hotel Hat Yai

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Centara Hotel Hat Yai
Ranked #1 of 87 Hotels in Hat Yai
Kuala Lumpur, Malaysia
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Great Location”
4 of 5 bubbles Reviewed October 24, 2012

This hotel perhaps the best hotel in the heart of town. Security was tight, service was great and room was indeed up to it's standard.

Pros: Location, service, soft beds

Cons: Shower was slow. Another elevator to take up to lobby from the ground floor. A bit pricey compares to other hotels around the area

Room Tip: The higher floor the better as you could view the whole Hatyai
See more room tips
  • Stayed November 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank RegeneLJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

771 reviews from our community

Traveler rating
    185
    362
    165
    42
    17
See reviews for
197
170
41
118
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
chicago
Level Contributor
145 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed October 23, 2012

CENTRALLY LOCATED NEAR SHOPPING AND NIGHT MARKETS, 15 monutes from airport, very attentive staff and clean faculitys, nothing to brag about hat yai in general. good place to stay in transit to the islands

  • Stayed October 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank aldoggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
79 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
2 of 5 bubbles Reviewed October 13, 2012

Been to Hatyai in gaps of 5 years.

Novotel Central is one of the TOP hotels there during the Mid 90s when I visit with friends after graduation.

Went to Hatyai again on a holiday with wife traveling from SG to KL all the way up before heading back to Singapore via Tiger Airways.

And went to Hatyai this time round on Business and stayed in Centera.

Hotel Lobby is still impressive compared to the others.

Service have definitely declined. Bought hotel voucher from a travel agent for 1st night - in a Superior Room.

Superior Room is bare. SImply bed and basic. There is not even a kettle or coffee tea service in this type of rooms. Air Con Controls are also faulty. Either keep it on or off. Fan Speed cannot be adjusted and air con cuts in and out too often.

Bed is acceptable. There is also no safe in the room.

Since I was unsatisfied with the room, I proceeded to buy my 2nd night by hotel voucher for a Deluxe Premier Room as their deluxe room is full.

Room improved with In room Safe, Kettle Coffee and Tea, and decent toiletries, Sewing kit, tooth brush.

However the room is almost 30% more expensive compared to the Superior Room.
Alas the issue, safe was unopened when I checked in- Request twice to front desk to get it sorted but even after dinner when I got back to the room. IT WAS STILL LOCKED.

All air con controls are working fine in this room.

Hotel Breakfast is average. Location is good with good shopping everywhere around the hotel.

Get a TUK TUK to the nearby market called - 'PAR - SAR' and there you get local produce and cheap clothes and bags - MUST BARGAIN.

Ocean Shopping Mall and Central are standard mall shopping with big brands Levis, Wrangler, British India - most stuff obtainable in most asian cities. Tops Supermarket is expensive and better to visit Tesco if big quantities are purchased.

Room Tip: Get your voucher from nearby agents. Normally rates are better than Walk In.
See more room tips
  • Stayed September 2012, traveled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Lapi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed October 11, 2012 via mobile

We stayed at this hotel for 2 nites from Friday 5th Oct till Sun 7th Oct. There are 5 of us in total and we were being upgraded to 3 deluxe rooms. The rooms are very clean although not very spacious.
The front desk hotel staffs are very efficient and well trained and I must compliment the porters too as they are very attentive and friendly.
The best thing about this hotel is the excellent location as it is just beside the Central Department Store & TOPS supermarket. Food stalls are everywhere and there is this particular nasi lemak stall operated by a Muslim family that serves the BEST & most aromatic Teh Tarik that we have ever tasted across the street.
We would stay at this hotel again the next time we visit Hatyai and will recommend Centara Hatyai to our friends and relatives.

  • Stayed October 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Shaliin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Level Contributor
121 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 bubbles Reviewed October 5, 2012

We stayed at this hotel for one night before taking the 11 am boat to Koh Lipe on the next day.
The hotel is located in the heart of Hat Yai, which is convenient.
There is nothing very impressive - it is big and rather impersonal but I believe it is te best choice in Hat Yai.

+ good service and helpful staff. Internet is working properly, international TV channels, nice live music at the bar at night and good cocktails.
- outdated rooms and no bathtub, unattractive swimming pool on the 7th floor, cigarette smell on the floor.

Still, if you have to spend a night in Hat Yai (longer might not be worth it) this is a good value for money but definitely not comparable to other 4/5 stars hotels in Thailand.

  • Stayed October 2012
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Oeilaiguise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thailand
Level Contributor
71 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 bubbles Reviewed September 28, 2012

I stayed here for 3 nights towards the end of September.
The hotel is very nice and well located in the city centre,ideal for shopping,eating and nightlife.
The room had been recently refurbished and was very comfortable.The Skylight lobby/lounge/bar areas on the 6th floor are nice and relaxing.
The hotel has a couple of decent restaurants,Saneha (Thai/Western) and Ginger (Japanese) plus Cappucino Corner downstairs for coffee and cakes.
There is also Spa Cenvaree and swimming pool on the 7th floor.
All the staff were very friendly and the bell boys and reception eager to assist you with any queries you might have.
A couple of decent trips from the city centre are the Hat Yai Municipal Park (6kms) with boating lake,gardens,temples and cable car and a day trip to Songhkla (30kms) with its seafood beach restaurants and also nice to stroll by the beach.If you go to Songhkla try to visit the nearby island of Ko Yo which has handmade cotton and batik goods for sale at bargain prices !
A very enjoyable few days stay in this area and the Centara hotel is well recommended.

Room Tip: Try to get a high floor room with decent views of the surrounding area.
See more room tips
  • Stayed September 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Zidane08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHY4trip, General Manager at Centara Hotel Hat Yai, responded to this review, September 30, 2012
Dear guest Zidane08,

Thank you for taking your time share your experience with Centara Hotel Hat Yai!

We are pleased to hear that you've stayed with us and have found the trip to Hat Yai was the enjoyable one.

Please accept our appreciation on your given information which is surely the useful one for other travelers and we hope we will have a chance to serve you again in the future in this colorful city!

The Management
Centara Hotel Hat Yai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed September 22, 2012

I was there on 16 Sep 2012 and stay for 1 night. All staffs have a good service especially for bell boy. Lot of foods for buffet breakfast, the place is connected to the Central Shopping Mall with McD at the front and cheap market at the behind. Room amenities and cleanliness are perfect but do not expect for WiFi, It's free but not convenience at all to stay connected due to always asked for credentials every time when you wake your devices.

Stayed September 2012, traveled with family
Helpful?
Thank Aeksaran W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHY4trip, General Manager at Centara Hotel Hat Yai, responded to this review, September 26, 2012
Dear guest Aeksaran,

Please accept our sincere appreciation on your time and comments after your recent stay with us.

We are glad to hear that you've enjoyed your stay with us and will pass on your compliments to our team members. In this same occasion, please accept our apology for the matter regarding to the internet which we've taken well noted and will ensure further improvement on this area will be done.

Once again, thank you for choosing to stay with us and we look forward welcoming you back again in the near future.

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Hat Yai hotels
0.2 mi away
Red Planet Hat Yai
Red Planet Hat Yai
#2 of 87 in Hat Yai
4.0 of 5 bubbles 532 reviews
1.0 mi away
Buri Sriphu Boutique Hotel
0.0 mi away
Lee Gardens Plaza
Lee Gardens Plaza
#19 of 87 in Hat Yai
3.0 of 5 bubbles 192 reviews
Show Prices
Show Prices
Show Prices
1.4 mi away
Crystal Hotel Hat Yai
Crystal Hotel Hat Yai
#6 of 87 in Hat Yai
4.0 of 5 bubbles 56 reviews
0.4 mi away
U Hatyai Hotel
U Hatyai Hotel
#5 of 87 in Hat Yai
4.5 of 5 bubbles 35 reviews
0.2 mi away
New Season Hotel
New Season Hotel
#7 of 87 in Hat Yai
3.5 of 5 bubbles 157 reviews
Show Prices
Show Prices
Show Prices

Been to Centara Hotel Hat Yai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Centara Hotel Hat Yai

Property: Centara Hotel Hat Yai
Address: 3 Sanehanusorn Road, Hat Yai 90110, Thailand
Location: Thailand > Songkhla Province > Hat Yai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 87 Hotels in Hat Yai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Centara Hotel Hat Yai 4*
Number of rooms: 248
Official Description (provided by the hotel):
The hotel with 248 rooms, apartments and freshly renovated suites, situated in the centre of bustling Hat Yai, the commercial and shopping hub of Southern Thailand. An 20-storey building (1st to 5th floors comprise Hat Yai's branch of Central Department Store). Only 20 minutes from the airport and accessible by airplane, bus or train from Bangkok. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Fastbooking, Priceline, Orbitz and Booking.com so you can book your Centara Hotel Hat Yai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Centara Hat Yai Hotel Hat Yai
Novotel Hat Yai
Hat Yai Novotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing