I was really surprised when I arrived. We drove and there were basement parking available for us. The check-in was quick too. The room we had came with 24-hour air-cond, 24-hour tv, towels with toiletries and 24-hour wifi... couldn't ask for more. The room was clean too and the bathroom was of a reasonable size. Coffee shops / eateries located around the hotel and about 3 blocks to Central shopping centre. Will definitely stay here again if I travel to Hat Yai.