We bought 2 vouchers (2 double rooms) from Travel Agency when upon arrival in Hat Yai town. Wondering was it because of the cheaper rate that we received, the service from the front desk did not show the smile that i were expected to receive as i heard Thailand is good in customer service. Less smile and even when we asked question, they were showed you one kind of expression... in-patiently answered.
Above that, the room are nice, clean and room service were fast to respond.
The WiFi is chargeable at 50BHT for 24hours. Although it was not expensive but it will be better if is given free to the hotel guest.
In house massage is provided with skillful masseuse. 200BHT for foot massage, 300BHT for Thai body Massage(only things is that the masseuse will go into your room)
Hotel is located near the morning market. Breakfast is not included in the Hotel but we can just walk by crossing a street to the morning market.

Stayed for 1 night after our Krabi trip in early June 2012. Room is quite spacious, clean, location is walking distance to the Lee Garden area. Halal restaurant - but breakfast wasn't very much. We went to the next door's muslim restaurant for breakfast - but ala-carte orders for other meals are quite good and reasonably priced. Front desk staff are quite helpful but the bellboy was not so friendly.
Overall is quite good and don't mind coming back again.

can improve on facilities. service is good as the staffs are friendly. room is quite spacious & hotel location is quite convenient. overall,it is worth for money. (: